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Ting Mobile Review

Ting plans, phone deals & coverage

Unlimited Talk & Text
0GB LTE Data
$10* per month
Powered by:

See Deal

* $5 extra per GB
1GB Data
1GB LTE Data
$15 per month
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5GB Data
5GB LTE Data
$20* per month
Powered by:

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* $5 Off for 6 Months

Ting Mobile phone service in 2021

Rating

4/5 Stars

Pros

  • Simple plans for light phone users

  • Customer service

  • Nationwide LTE and 5G coverage

  • Good selection of handsets

Cons

  • Not for the data hungry user

Ting is a low cost carrier that gives the same great coverage you'd get from a big network, only at a much better price.

Since launching in 2012, they've gained a solid reputation for offering great customer service alongside quality cellular service. When you call them, you'll get a real human being on the other end of the phone.

Let's take a closer look at what Ting has to offer, so you can figure out if this is the carrier for you.

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Ting Mobile plans & pricing

Plan

Network

Data

Price

Unlimited Talk & Text

T-Mobile & Verizon

0GB

$10** $5 extra per GB

1GB Data

T-Mobile & Verizon

1GB

$15

5GB Data

T-Mobile & Verizon

5GB

$20** $5 Off for 6 Months

Unlimited Data

T-Mobile & Verizon

Unltd

$40** $5 Off for 6 Months

Unlimited Pro

T-Mobile & Verizon

Unltd

$55** $5 Off for 6 Months

In November 2020, Ting got a serious facelift. They shaved hundreds of dollars from their plan offering so you now get much more bang for your buck. Rather than offering a tiered system, where you pay for however much you use, Ting plans are tailor-made to suit different cell phone users.

Starting with a 'Flex' option, ideal for those who need basic phone functions, and working up to an 'Unlimited Pro' plan with 35GB of data. Plus, every plan now comes with unlimited talk and text as standard. Multiline accounts are available but, at present, you can't mix and match with the five plan types. Everyone in a multiline account has to be on the same kind of plan.

Savings comparison

Verizon vs Ting Plan Comparison

Keep your Verizon phone, number & coverage: Save $690 per year

Carrier

Network Coverage

4G LTE Data

Price

Annual Cost

Verizon

Verizon 4G LTE

Unltd*

$80/mo

$960/yr

Ting

Verizon 4G LTE

5GB

$25/mo

$270/yr

*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$55/mo$690/yr

Ting Mobile benefits

  • National coverage: Ting is powered by T-Mobile's 4G LTE network - so you'll enjoy the same service quality as the big guys.

  • Big savings: shave as much as $600 a year off each line by switching.

  • Simple switching process: you'll be up and running with a new plan in a few days.

  • Great choice: choose from five budget-friendly plans to suit your cell phone needs.

  • Buy online: there's no need to visit a store, you can choose a plan from Ting online, and their customer support team can help get you up and running quickly and easily.

  • Great customer support: Ting care about getting it right and have a stand-out reputation when it comes to looking out for their customers.

  • International calls and roaming - you can use your plan minutes to call 60+ international locations and international roaming capability comes as an add on.

Ting Mobile coverage

Ting is a Mobile Virtual Network Operator, or MVNO for short. This means they rent their network coverage from the big carriers. In Ting's case, it's T-Mobile's network. Because Ting doesn't have the same overheads as a big network like T-Mobile, they can charge their customers much less for the same coverage and service. Plus, because T-Mobile has 5G access, if you go with Ting, 5G is available to you too.

What networks does Ting use?

Ting works on the T-Mobile network, and works with both CDMA or GSM phones. This means you can bring a phone with you if it's from Verizon, T-Mobile or AT&T. Check with both carriers before making the switch to make sure you don't run into any hitches or hurdles.

Network coverage ratings

NETWORK

ROOTMETRICS

OPENSIGNAL

OOKLA

Verizon network

95

9.8

74%

AT&T network

93

9.5

80%

T-Mobile network

87

88

79%

Sources: RootMetrics, OpenSignal, and Ookla.

Ting Mobile data speeds

Ting offers 5G and 4G LTE high-speed data with their set-data plans. Once you go over your limit, you'll find your phone slows as speeds are capped at 2G. You can always top up by GB at a set rate to avoid any bill-shaped surprises.

Ting Mobile data plans

UnlimitedminsUnlimitedtexts
0 GB4G data
$10*per month
Powered by: T-Mobile & Verizon
Ting - 5GB Data* $5 Off for 6 Months
UnlimitedminsUnlimitedtexts
5 GB4G data
$20*per month$25/mo
Powered by: T-Mobile & Verizon
Ting - Unlimited Data* $5 Off for 6 Months
UnlimitedminsUnlimitedtexts
Unlimited4G data
$40*per month$45/mo
Powered by: T-Mobile & Verizon

If you've chosen a plan with data but find you need more, you can top up, with a flat rate per GB, anytime you need. Just be aware Ting is a postpaid service meaning you pay after you've used your phone features.

Currently, they don't offer much by way of data management. By this we mean you won't automatically get an alert if you're going over your data limit, Ting will bill you for however much data you've got through.

Use our data usage tool to figure out how much you'll need and opt for the plan which matches. If you burn through minutes and data, Ting might not be for you. There are other low cost carriers on the Verizon network that will give more bang for your buck, such as US Mobile or Red Pocket.

Ting Mobile features

Ting comes with a whole host of features, including HD Video Streaming, Visual voicemail, and WiFi calling. Let's take a look at the others.

Mobile hotspot

All Ting plans come with an allotment of data you can use to hotspot another device. Ideal if you need to get online when you're out and about, or if your home WiFi drops out. Tethering is allowed, but at present speeds limited to 3G for GSM.

Bring your own phone

Because Ting works on both GSM and CDMA, you're less likely to run into hitches or hurdles if you want to keep your current device. Most devices are compatible, or you can buy one from Ting. You can keep your number too.

International calling

Domestic roaming comes as standard, but you can also use your minutes with Ting to call over 60 countries. If there's a country not on the list, you can get an add on for that.

Ting Mobile family plans

Ting

1 line

2 lines

3 lines

4 lines

Unlimited Talk & Text

$10

$20$10/line

$30$10/line

$40$10/line

1GB Data

$15

$30$15/line

$45$15/line

$60$15/line

5GB Data

$25

$50$25/line

$75$25/line

$100$25/line

Unlimited Data

$45

$90$45/line

$135$45/line

$180$45/line

Unlimited Pro

$60

$120$60/line

$180$60/line

$240$60/line

Ting phone deals

While you can bring your own device with you to a new Ting plan, you can also bag a new device if you fancy an upgrade. They have a range of cell phones including a range of the most recent Apple iPhones, plus Google Pixel and Samsung Galaxy devices. Let's take a look.

Compare iPhone prices

Phone

AT&T

Verizon

T-Mobile

Unlocked

iPhone 11

$349

$499

$499

$349

iPhone 11 Pro

$649

$799

$799

$649

iPhone 11 Pro Max

$899

$899

$899

$899

iPhone 12

$579

$729

$729

$579

iPhone 12 mini

$479

$629

$629

$479

iPhone 12 Pro

$749

$899

$899

$749

iPhone 12 Pro Max

$849

$999

$999

$849

iPhone SE

$149

$299

$299

$149

iPhone XR

-

$466

$466

$466


Ting Mobile customer service

CARRIER

TRUSTPILOT USER RATING

Ting

3.1

T-Mobile

1.5

Verizon

1.3

AT&T

1.2

Ting user reviews are generally positive and the carrier has a good reputation when it comes to customer service.

Ting customer service is available by phone, online chat, or email.

Ting customer support phone number: (855) 846-4389

How do Ting Mobile plans compare?

Carrier

Network

Data

Price

Tello

T-Mobile

1GB

$10

Reach Mobile

Verizon

3GB

$15** 50% Off for 3 Months

Pure Talk

AT&T

4GB

$18.75** 25% Off for 3 Months

Ting

T-Mobile & Verizon

5GB

$20** $5 Off for 6 Months

Mint Mobile

T-Mobile

Unltd

$30** $90 for 3 months Service

Take a look at the comparison table below to see what users have to say. As you can see, they out perform the major carriers for customer satisfaction.

Switching to Ting Mobile

Seamlessly switch in three simple steps.

  1. Choose your data plan. Find the one that suits your cell phone needs.

  1. Prepare to make the switch. Make sure old bills are paid up and your phone is unlocked. If you're getting a new device through Ting you can transfer data from one to another.

  1. Set up your new plan. Keep your current carrier account open until your number has ported over. Once your new plan is up and running, shut down your old one. If you've got a new device with your Ting plan, it should be ready to use when it arrives. If you're bringing your own phone, follow the instructions with the new SIM card kit and if you get stuck, their customer support team are on hand to help.

Ting Mobile FAQs

What is Ting Mobile?

Ting Mobile is an alternative carrier that does cheap plans for customers with low to medium cell phone usage.

Whose network does Ting use?

Ting is powered by the national Verizon and T-Mobile networks.

Which phones work on Ting?

You should be able to bring most unlocked phones to Ting. There can be issues with Verizon devices, but Ting have a compatibility checker on their site if you're not sure.

How much does Ting cost?

Ting is known for offering cheap cell phone plans, but be aware if you burn through a lot of data their plans become pricey.

Recap

Ting is a much-loved low cost carrier with a great reputation for looking after their customers.

They do five plans for those who don't use their phone much, through to snazzy 'Unlimited Pro'. Because Ting operate with GSM and CDMA you're more likely to be able to ring your own phone and you can port the same number too.

All this said, if you're a low cell phone user Ting could be a perfect fit. But, for those using a lot of data or looking for an unlimited plan, check out some of the other low cost carriers.

Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

Ting Network Specs

Network:T-Mobile & Verizon
Technology:CDMA & GSM
3G Bands:1700/2100MHz
4G LTE Bands:1700/2100MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:Yes
Prepaid:Yes
Taxes/fees included:No
VoLTE:Yes
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:No
Multi-month Discounts:No
International Roaming:Yes

Ting Company Info

Founded:2012
Headquarters:800D Louisville Street Starkville, MS 39759
Employees:51-200
Customer Service:(855) 846-4389
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
The Best Prices on the Best Networks