One of the best ways to compare internet providers is to look at what each offers in the way of download speeds, technical support, and added features. To these ends, Cable One offers high-speed internet service and plenty of other benefits you'll enjoy to make it a smart choice. Here is an in-depth look at its internet service.
Cable One Internet Service
Cable One offers high-speed internet service with speeds much faster than you will find with a DSL provider. This is perfect if you or anyone in your household requires quicker speeds for downloading music, playing online video games or more.
Along with fast speeds, a big perk I discovered with Cable One's internet service is it doesn't require any contracts.
Unlike other providers such as Comcast, who will normally try to lock you into a plan for one to two years, with Cable One you have the freedom to choose how long you use its internet service, making it an enormous benefit.
Another perk with Cable One is you receive technical support available 24/7 to field any questions you might have. Considering you can encounter internet issues at any time of the day, the fact it has reps ready for you indicates how seriously it takes its customer service.
When you elect to have service through Cable One, you also have the option to use its email services. This feature is free of charge, allowing you to have multiple email addresses for you and everyone else in your household.
After you choose your internet plan you have your choice between a wired and a wireless modem. The benefit of having a wireless modem is you have the option to move it whenever you want whereas with a wired modem once it's installed it stays put. Each option comes with an $8 rental fee assessed monthly.
It's important to note you can buy your own modem and still use Cable One's internet. In many instances, you can find a great modem for $100. Therefore, it's a better deal long term to buy your own instead of renting one.
One helpful benefit Cable One offers on its website is technical requirements to use its internet service. Below is a look at some of the baseline requirements your device needs:
- An Intel® Pentium®-class computer with 256 MB of RAM for Windows XP or 512MB of RAM for Windows Vista and Windows 7.
- A Macintosh configuration is also available. (For support questions on older systems, call support).
- A Cable ONE-certified cable modem. (Purchase one from a local dealer or lease one from your local Cable ONE office.) Purchased modems and other required equipment may vary in price. To view a list of Cable ONE-certified cable modems, visit support.cableone.net.
- A commonly available 10Base-T Network Interface Card installed.
Related: Compare Internet Providers and Plans
Cable One Internet Packages
|Package||Download Speed||Monthly Price|
|Starter Plan||100 Mbps||$35.00|
|Family Plan||150 Mbps||$50.00|
|Streamer & Gamer Plan||200 Mbps||$75.00|
|Preferred Packages||100 Mbps||$80.00|
|Preferred Packages||100 Mbps||$130.00|
|Elite Package||100 Mbps||$150.00|
Cable One has three packages available, which is far less than what you will find with larger provider packages such as Comcast XFINITY Internet. However, what Cable One offers in the way of packages is excellent so let's take a closer look at each:
- Starter Plan: The Starter Plan comes with download speeds as fast as 100 Mbps. If you like to do online gaming or have a household with multiple internet devices connected at the same time, this plan is great for you. It's important to note you receive a promotional price for the first three months of service and the plan has a data cap 300 GB. This could be problematic when you compare its services to other providers like Time Warner Cable who don't have data caps on its internet service.
- Family Plan: The Family Plan comes with download speeds approaching 150 Mbps. In many ways, its speed is befitting of its plan name since it offers the capacity needed to handle multiple internet devices concurrently. What's more, you receive 20 email accounts with this plan, making it a great way to manage email if you have a larger family/household. The plan's data cap is 400 GB and you receive promotional pricing for the first three months.
- Streamer and Gamer Plan: This plan is the fastest offering from Cable One, with download speeds approaching 200 Mbps. Providers like Time Warner Cable don't come close to matching this speed. The penultimate plan from Cable One is great for gamers and avid streaming video watchers, and it comes with a data cap of 500 GB.
Overall, while it lacks a wide variety of internet packages, Cable One more than makes up for it with its competitive download speeds.
Related: The Best Internet for Gaming
Cable One Internet Speeds
As outlined in the previous section, Cable One has download speeds ranging from as fast as 100 Mbps to 200 Mbps. Its speed offerings place it in firm competition with other internet service providers like Comcast and AT&T U-Verse as one of the fastest internet providers.
The real question becomes how much speed do you need? Download speeds of 100Mbps are great if you have a home with multiple internet devices working at the same time, but if it's just you or you need two devices connected, this speed will be far more than what you will likely require. For this reason, it's important to shop around to see if you cannot receive a better deal with a provider who offers more variety pertaining to internet speeds.
Similar to other providers, Cable One has bundles where you can package its internet service with cable television and home phone. To learn more about Internet and TV bundles, check out our handy guide. Here is a closer look at its package offerings:
Elite Package contains all of Cable One's services in one plan. You receive internet service with download speeds up to 100 Mbps with a data cap at 300 GB. You also get more than 100 cable channels, unlimited calling in the United States, and free installation of all services. The best part is you don't have any contracts, meaning you can try its services and cancel whenever you want without fear of incurring fees.
The preferred package allows for more customization on your part. To illustrate, if you are looking for cable and internet bundles solely, you can use this plan to make it happen. They also offer Internet and phone bundles. In each internet pairing, you receive download speeds of 100 Mbps and a 300 GB data cap.
Related: Compare Internet and Phone Bundles
Plans and Prices
If you're looking for the best internet deals, then Cable One offers competitively priced packages suited for a wide range of interests. When considering Cable One, make sure the plans they offer align with your budget and personal internet preferences.
Be aware that some special prices and promotions may be locked to a certain region. It's wise to contact a customer support specialist to confirm you are being correctly charged the price that was advertised to you.
The best way to find affordable internet plans and prices is to visit each provider's web page to see what promotions they are advertising. Often, the best times to shop are around the holiday season. Along with this, you can bundle services if you plan to use cable television or home phone service, as this guarantees you'll receive a good price.
Cable One Availability
There are three ways to check to see if Cable One offers internet service in your area. First, you can visit its website and set your location on the top right corner of its web page to see eligible services in your area.
You can also call its toll-free line. There, its customer reps can see what's available in your area.
Of course, you could always use our zip code checker tool to see if Cable One is available for you.
Cable One Support
Cable One has several points of contact you can use. The most effective are to call its customer service line to have any of your concerns addressed. It also has email support where you can send its reps an email outlining any issues you encountered. The lone drawback is the fact it doesn't have a live chat option, as this is a common feature many internet service providers offer its customers.
One way it does make up for this, though, is through its One Support feature on its website. You can access this from the contact us section. Once there, you have a wealth of resources available to assist you such as troubleshooting your internet service, changing WiFi passwords, and account management tools. Its support feature is an excellent way to find the information you need quickly.
I perused customer reviews of Cable One and found a common problem seemed to be inconsistent download speeds. Customers remarked how the service would have interruptions that would take hours to fix of their download speeds were nowhere close to what Cable One advertised. I also checked its Better Business Bureau grade, but none was posted at the time of this review.
If you are or have been an internet customer with Cable One, feel free to share your experiences in our review section.
Cable One offers an impressive array of benefits such as fast internet speeds, 24/7 technical support and free professional installation with qualifying package. While its offerings are impressive it's important to factor in the common concerns current customer address such as recurring technical issues.
Furthermore, while the no contact option is a great benefit Cable One also has data caps on its plans, which is something you won't find with other companies like Time Warner Cable. Therefore, Cable One should be on your list of best internet providers for the benefits it does offer, but there's also better options available if you have access to them. However, you can always refer to our review of the best internet providers for other options.