Time Warner Internet Plans & Deals

The best Time Warner Spectrum Internet service packages & prices

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Time Warner Internet Review

Rob Webber

Rob Webber

Overall Rating: 3.5 out of 51 Star2 Star3 Star4 Star5 Star

Pros

  • No contract
  • No data limits
  • Multiple bundling options
  • Gigabit speed available

Cons

  • Low customer service rating

Time Warner Spectrum (now Spectrum) is one of the largest internet providers available. Due to this, it offers a wide range of internet service plans as well as bundled features that benefit new customers well.

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In our review, you'll be able to take a closer look at the internet service you can expect to receive through Time Warner Spectrum.

Time Warner Spectrum Internet Plans & Prices

Time Warner Spectrum Internet Plans

PackageSpeedPrice
Time Warner Spectrum Internet100 Mbps$44.99
Time Warner Spectrum Internet Ultra400 Mbps$64.99

One of the best aspects of Time Warner Spectrum's internet plans is they don't require a contract. There are plans through other providers such as XFINITY, where you have to make a commitment to receive the promotional price.

Luckily, Time Warner Spectrum isn't like that. Instead, you can take advantage of a low promotional rate for one year and cancel anytime without fear of incurring fees.

Time Warner Spectrum Internet & TV Bundles

PackageSpeedChannelsPrice
Time Warner Spectrum Double Play Select100 Mbps125$89.98
Time Warner Spectrum Double Play Silver100 Mbps175$109.98
Time Warner Spectrum Double Play Gold100 Mbps200$129.98

One of the most popular deals is their internet and TV bundle. With this package, you receive internet service with speeds of 200Mbps and over 125 cable TV channels.

A nice aspect about this bundle is that you can lock in your price for a year and cancel at any time.

Time Warner Spectrum Triple Play Bundles

PackageSpeedChannelsPhone PlanPrice
Time Warner Spectrum Triple Play Select100 Mbps125Unlimited$89.97
Time Warner Spectrum Triple Play Silver100 Mbps175Unlimited$109.97
Time Warner Spectrum Triple Play Gold100 Mbps200Unlimited$129.97

This provider's version of the triple play comes in several different package bundles, depending on the internet speeds you want--this package features speeds of 200 Mbps and between 125-200 cable channels.

Similar to other plans through Time Warner Spectrum, there are no data caps for internet service.

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Time Warner Spectrum Internet Speeds

Time Warner Spectrum offers varied internet speeds, depending on your household's need. The best way to account for what you need is to take inventory of what everyone in your home does in the way of internet activities. Here are some questions you should consider:

  • How many people use streaming services such as Netflix?
  • Do you have any online gamers? Gaming requires more speed normally.
  • Do you only use the internet for surfing or checking email? These behaviors require less speed so you can get away with having a slower option.
  • Most important, how many devices do you need to connect? The more devices you have the more speed you need to ensure there are no service interruptions

Related: What Is the Fastest Internet Service?

Time Warner Spectrum Internet Coverage

You can also use our internet service provider zip code checker to determine if Time Warner Spectrum offers internet service in your area. Or check out the Time Warner Spectrum coverage map.

Time Warner Spectrum Equipment & Fees

Charter Spectrum offers you a few pieces of equipment with your internet package:

  • Charter's internet security suite - Keep your information safe with Charter's free internet security suite.
  • Internet modem - a free internet modem is great, considering some companies charge a rental fee for theirs--and no data caps.

However, understand that there are other fees, such as tax fees, to take into consideration. Alongside internet service, you may come across a county sales tax, a federal excise tax fee, gross receipts tax, local gross receipts tax, local sales tax, and state sales tax.

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Time Warner Spectrum Customer Service

Time Warner Spectrum offers many different points of contact should you need assistance with your internet service. You can contact Time Warner representatives via phone, visit a store or use its online chat feature. On its website, you can find answers to common questions by clicking on the contact us section.

Like many cable companies, Time Warner Spectrum struggles to deliver consistent customer service. J.D. Power gave TWC a 2.33 out of 5 based on its customer satisfaction survey. This rating places it above providers like Comcast but also shows it has room for improvement.

With that said, it is making strides. On The American Customer Satisfaction Index, Time Warner Spectrum is fourth best among internet providers, with a 13.8 percent increase in customer experience from last year. Furthermore, its 66 rating is better than the industry benchmark. On the Better Business Bureau, Time Warner Spectrum is not an Accredited Business with an A+ score.

Read: Time Warner Spectrum Customer Reviews

Recap

Time Warner Spectrum has made many improvements to make it a great choice. You can sign up for its internet service with no contracts required, which is a perk you won't find with other providers.

While its internet speeds are not among the fastest available, you do have access to a wide variety of choices that align with most household needs.

On the customer service end, things are improving so Time Warner Spectrum offers enough perks to make it among the best internet providers available.

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Time Warner Spectrum Specs & Info

Time Warner Spectrum Specs

Services:TV/Internet/Landline
States Covered:46 states
Population Covered:102.5M
Connection Type:Cable & fiber
Internet Speeds:100Mbps - 1,000Mbps (varies by area)
Modem:Included
Data Caps:None
TV Channels:300+
On Demand Library:20,000+
4K Channels:No
Contract:None

Time Warner Spectrum Company Info

Company Name:Charter Communications
Founded:1993
Headquarters:12405 Powerscourt Dr. St. Louis, MO 63131
Employees:10,000+
Customer Service:24/7
Website:https://www.timewarnercable.com/
Wikipedia:https://en.wikipedia.org/wiki/Time_Warner_Cable
Facebook:https://www.facebook.com/Spectrum/
Twitter:https://twitter.com/getspectrum

Time Warner Spectrum Internet FAQS

How much does Time Warner Spectrum Internet cost a month?

Time Warner Spectrum Internet prices start at $44.99 per month. The pricing varies depending on your area, the download speed, and whether you bundle it with other services.

Is Time Warner Spectrum Internet available in my area?

To check if Time Warner Spectrum Internet is available in your area, you can use our Internet provider by zip code tool.

Is Time Warner Spectrum Internet cheaper if you bundle it with TV or landline?

Yes. Time Warner Spectrum bundle deals offer better overall value if you buy more than one service.

Does Time Warner Spectrum Internet service include WiFi?

Yes. Time Warner Spectrum Internet service includes WiFi.

What Internet speeds does Time Warner Spectrum offer?

Time Warner Spectrum offers Internet speeds from 100 Mbps - 400 Mbps. The speed you actually recieve will depend on your area and the plan you choose.

How do I get a Time Warner Spectrum Internet discount?

Always compare Internet deals from multiple providers to ensure you get the best deal. When you call to order Time Warner Spectrum Internet, always ask if they have any special deals or promotions running. Also, if you bundle Time Warner Spectrum Internet with other services you will always get better overall value for money.

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