Spectrum internet speeds & prices in July
No data caps
One-hour installation appointment window
Plenty of bundles
Negative customer service reputation
No fiber option
Finding the best internet in your area shouldn't be a chore.
Spectrum simplifies things by offering reliable and affordable cable internet service with no contracts and bundling options to account for your entertainment needs.
In our review, we'll take a closer look at Spectrum's internet service.
Spectrum internet plans & prices
When examining Spectrum internet plans, what we've found was it doesn't offer much in the way of internet packages. However, what it does offer is much more than you would expect.
Spectrum internet only deals
Spectrum bundle deals
Spectrum Internet is most affordable when you bundle it with Spectrum TV plans.
With its internet service, you'll receive a free modem, no data caps, and free online protection. What's more, you will have access to Spectrum cable packages with free DVR service, as well as HD service.
With this plan, you receive a locked in price for the first 12 months, and you can cancel at any time. Check out our guide to learn more about Internet and TV bundles.
Spectrum triple play packages
The Triple Play Select program combines the internet, home phone, and cable TV service all in one affordable package. You typically receive 200 Mbps on the fastest network available.
You also have your choice of TV packages offering 125, 175 or 200 channels, along with unlimited nationwide calling and more for a low monthly price.
Spectrum internet speeds
As noted above, there isn't much in the way of choice for Charter internet packages, so you may have access to only one high-speed internet plan.
200Mbps is more than enough speed for all your internet needs. You can check out our Spectrum internet speed test to ensure you actually receive this speed.
By comparison, AT&T U-verse now offers high-speed internet with up to 1Gbps download speeds and upload speeds.
Spectrum coverage map
Spectrum availability in my area
Spectrum internet features
Cable & fiber
100-1000Mbps (varies by area)
On Demand Library:
Spectrum equipment & fees
Charter Spectrum offers you a few pieces of equipment with your internet package:
Charter's internet security suite - Keep your information safe with Charter's free internet security suite.
Internet modem - a free internet modem is great, considering some companies charge a rental fee for theirs--and no data caps.
However, understand that there are other fees, such as tax fees, to take into consideration. Alongside internet service, you may come across a county sales tax, a federal excise tax fee, gross receipts tax, local gross receipts tax, local sales tax, and state sales tax.
COMPARE NOW: Search for internet providers in my area by ZIP code
Spectrum customer service
Customer service is a huge part of having internet service, as you want someone who is going to be there for you when you experience technical issues. As noted before, Charter Spectrum offers technical support 24 hours a day, seven days a week to assist you.
To contact it, you can call their service reps with Spectrum's customer support numbers or access the online chat feature located on its website. Charter Spectrum also has video tutorials in this section to help you better understand the features of your internet service and your bill.
The provider doesn't receive high marks from independent agencies. J.D. Power awarded Charter Spectrum a three out of five on its U.S. residential internet service provider customer satisfaction survey. While this is better than the two out of five Comcast received, it indicates there is room for improvement for Charter Spectrum.
On the Better Business Bureau, Charter is an Accredited Business with an A+ score. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
Spectrum company details
12405 Powerscourt Dr. St. Louis, MO 63131
Spectrum internet deals FAQs
What is the best Spectrum internet plan?
The best Spectrum internet plan depends on your needs. Whether you're looking for a high-speed connection for streaming and downloading or high demand for your family, there's a plan to suit.
Can I get just internet from Spectrum?
Yes. Spectrum does offer internet only plans.
What does Spectrum charge for internet only?
Spectrum internet only plans cost between $20 to $70.
Can I cancel Spectrum TV and keep internet?
Yes, you can cancel Spectrum TV and switch to a cheaper internet only plan.
There are many things to like about Charter Spectrum's internet service. For starters, the fact you don't have to sign a contract is huge since many providers do require one. The 30-day money back guarantee is also a big draw.
The biggest concern rests with the pricing now that Charter Spectrum took over Time Warner. Pricing aside, if you want the best internet providers, Charter Spectrum should be on your list of companies to look closer at.