AT&T U-Verse cable TV packages offer numerous channels at affordable prices. They also provide the option to bundle your cable service with AT&T's high-speed internet and telephone service to create the perfect pairings for your home.
If you're interested in what AT&T U-Verse has to offer in the way of cable packages, you're not alone. Lucky for you, I want to help you determine if U-Verse TV is the right service for your home or business.
In this guide, I'll take a closer look at AT&T U-Verse cable TV packages and break down how they compare to channel packages from immediate competitors. Hopefully, we can help you make the right decision.
Compare AT&T U-Verse TV Packages
AT&T's cable company understands that customers' needs vary. This is why it created multiple TV packages you can take advantage of based on your viewing habits and budgetary requirements.
Below is a look at the TV channel packages you can receive through U-Verse:
|U-Verse TV + Internet||200||$80.00|
|U-Family TV+ Internet Basic 6+ Phone Unlimited||140||$89.99|
|U-300 TV+ Internet 18+ Phone Unlimited||390||$124.99|
|U-200 TV+ Internet 18+ Phone Unlimited||300||$199.99|
To see an entire list of the channels available, check out our AT&T U-Verse Channel Guide.
The U-Family package is perfect if you want a good variety of options such as the Disney Channel, the Food Network and more. It's important to note this package doesn't include popular channels such as ESPN or AMC.
Overall, the package is perfect if you want a mix of news and family entertainment options, and don't want to pay much for service.
The U-200 package is great if you want a wide variety of entertainment options. With over 360 channels available, you have access to popular options such as ESPN, TBS, and AMC.
The only drawback to this plan is if you want premium movie channels like HBO or Showtime, you will have to pay more for each since they are not included in this offering.
Speaking of premium movie channels, if you would like a sampling of them then the U-300 plan is a good fit for you. This plan includes over 470 channels, giving you access to options such as Starz, where you can watch movies commercial free on your TV or stream them on your high-speed internet device through the U-Verse app.
Check out the buyer's guide to streaming devices if you don't have a big enough device.
The U-450 package is all-encompassing, meaning you receive all the premium movie channels such as HBO and Showtime. You also have access to special sports channels like the NFL Network HD channel, which is similar to DIRECTV's NFL Sunday Ticket but without as many perks as the NFL Sunday Ticket. Overall, the package is great if you want all the entertainment options available, as you receive more than 550 channels.
It's important to note there are fees associated with U-Verse TV service. For instance, it charges a $10 monthly for HD channel TV service and according to its website, you could pay $49 to activate service. These fees apply to all TV packages.
Furthermore, you can receive a promotional rate with AT&T with strings attached. Currently, its TV service offers low rates for the first year, but it also requires a 12-month service agreement. This means if you cancel within that time, you could pay an early termination charge.
Related: Compare AT&T U-Verse vs. Time Warner Cable.
To receive the great cable deals, a smart option is to bundle your TV service with high-speed or broadband internet access and/or home phone service--if applicable. Some cable providers offer double and triple play bundles.
Double and triple play bundles allow you to bundle two or three of your services, including phone and internet access, for a lower price. Below is a look at some of the bundles you can receive with U-Verse service, though we cover AT&T's bundles in-depth here:
U-Verse TV + Internet
One of the best options is to combine your set-top box's TV service with AT&T broadband Internet. A popular offering from AT&T, this package includes the U-Family TV pack, where you have access to over 200 channels and internet upload and download speeds as fast as 6 Mbps.
This is the basic offering for each service. If you require more channels or faster internet speeds, you can always make adjustments when signing up for service. The best way to get more channels or faster Internet speeds is to manage your account settings on the website to change your packages. When you do this, it will show you the difference in costs.
Another smart option is to contact its customer service department. Often times, they can develop a package offering that more aligns with your needs with a promotional price. If you're a DIRECTV customer wanting to switch, you should talk to your service provider first and call U-Verse customer service second.
U-Verse TV + Internet + Home Phone
If you require all three services, AT&T has you covered. The base offering in this package includes the U-Family TV plan, its internet service with download speeds as fast 6 Mbps, and digital home telephone service.
As noted above, since this is the baseline offering for all services, if you want more perks like the U-300 TV package in lieu of the family one, you can change your plan online. It's simple to do and allows you to customize your package more to your liking.
To learn more about internet and tv bundles, check out our handy guide on the subject.
U-Verse vs. DIRECTV Service
U-Verse and DIRECTV services are different in that U-Verse is a cable network and DIRECTV is a satellite TV network. DIRECTV satellite TV service is great for those who live in rural areas and want access to hundreds of channels.
On the other hand, DIRECTV's satellite dish connection may be a little less reliable compared to U-Verse's fiber optic cable connection. Additionally, U-Verse offers over 500 channels compared to DIRECTV's satellite dish, which offers a little over 300 to DIRECTV customers.
Related: Check out our buyer's guide to home phone services for an in-depth look at AT&T's home phone service.
Starting new cable service can be challenging, especially if you are unfamiliar with the channel lineup. Luckily, AT&T makes it easy to find the channel you are looking for with the channel lineup on its website. Here's a five-step guide to looking up the channel lineup:
- On its website, it has a U-Verse channel lookup link you'll have to access.
- Next, you need to enter your zip code. This will pull up all the TV packages in your area.
- After you have this screen up, type in the channel you want to watch such as ESPN.
- Once you do this, the channel name will come up with the number underneath it.
- You can scroll to the right to find out which packages this channel is available in.
Overall, this tool allows you to find the channels you want quickly. Or, in the case of shopping, it's a great resource that can help you pick the most appropriate package based on your viewing habits.
With Total Home HD-DVR, you can record four shows simultaneously, making it easy for you and others in your home to enjoy your favorite programs without conflicts. The HD DVR also lives up to its name by allowing you to watch your favorite shows in up to four rooms in your home.
AT&T gives you command of your entertainment options through its on-demand services. With these, you can watch your favorite shows, provided you have the channel in your package; you have access to free movies through the Hallmark Channel and TCM, and you can rent movies with the press of a button.
This transforms your TV into an entertainment hub, as you have access to thousands of hours of content.
To find out if U-Verse television service is available in your area, you can use our convenient zip code checker tool to search for cable TV service providers by ZIP code.
You can also visit their website. At the top of its homepage, you should select coverage maps then scroll down to TV. This will pop up the service availability page, where you enter your city and state to find if you have service in your area.
You can also contact its customer support team, who will be happy to let you know if their television service is available in your area. Or, if you prefer face-to-face interaction, you should stop by your local AT&T store. There, a rep can help you determine service availability and if eligible, help you complete your order.
AT&T U-Verse Customer Support
AT&T has multiple points of contact you can use to receive help. Being a former customer, the best option I have found is through live chat. There, you can have any questions answered in an expedited fashion.
You can also contact its support team via phone. This is an effective option if you are a current customer who wants to negotiate a better deal on your U-Verse TV service.
Stores would be the last option I recommend, as unless you can visit during the weekdays, it can be busy and you'll encounter longer wait times. Plus, there seems to be an information disconnect between the stores and billing, as customers who do this sometimes don't receive the promotional offers they were supposed to have.
If you have been or are currently an AT&T U-Verse TV customer, I would love to hear from you. Feel free to fill in the review section at the bottom of the page, informing me and other readers of your experiences.
The American Customer Satisfaction Index thinks highly of AT&T U-Verse TV support, awarding it with a 69 rating. This is second highest among subscription television service providers, as AT&T only trails Verizon Fios. Verizon Fios has a score of 73. On the Better Business Bureau, AT&T is an Accredited Business with an A+ score. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
Overall, AT&T offers attentive service to its U-Verse TV customers, reflecting what independent studies and my experiences have found.
Related: Buyer's Guide to Cable Providers
AT&T U-Verse delivers flexible TV packages with high definition that account for many households' individual needs.
Along with a vast array of choices, you can receive an excellent HD DVR service, attentive customer service, and access to a wide variety of on-demand programming with AT&T U-Verse cable TV packages.
Overall, when searching for the best TV providers, AT&T U-Verse should be a high consideration for you. If you're not convinced, you can check out what Time Warner cable has to offer. You can also look into how to cut your cable bill if you want to save some money.