Cox Cable TV Deals & Offers

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Cox delivers innovations you won't find with many cable TV providers. With that said, you might find the customer service lacking.

With other cheap cable TV providers out there, complete with the lowest prices, choosing Cox can be a little difficult for you.

However, you should first see what packages Cox offers, so you can compare and contrast the packages of your local cable companies.

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Inside this review, you'll learn more about the available TV packages (including high definition TV), the equipment charges, the deals, the customer service, and more.

Hopefully, with our help, you'll be able to decide whether or not Cox Cable TV packages are right for you.

Need help choosing a plan? Call now: (888) 338-8924

Key Considerations Before Choosing Cox

Before we dive into our full review, you'll want to think about:

  • Does Cox cover the area you live in?
  • Are there any specific channels you can't live without?
  • Do you want to bundle your services or do you just want TV?

Once you answer these questions choosing a provider and a package should be a breeze.

Cox TV Packages & Prices

Provider/PackageTV ChannelsMonthly Price
Cox Contour140$64.99

Cox touts over three million customers use its TV services. A big reason for this concerns its new Contour feature, offering customers a user-friendly experience that is second to none.

Some of the features included in this is a voice command remote control, an innovative on-screen guide that can show up to two weeks of programming, and suggestions on shows you might like based on your viewing habits.

Cox offers TV packages with a baseline of channel offerings then gives you the choice to select from different packages, which includes groupings of channels based on interests such as news, sports, and more. Below is a closer look at some of the plans it offers.

Cox TV & Internet Bundles

Provider/PackageTV ChannelsDownload SpeedMonthly Price
Cox Bronze Duo140100 Mbps$89.99
Cox Bronze Duo with Gigablast1401000 Mbps$129.99
Cox Silver Duo170300 Mbps$109.99
Cox Silver Duo with Gigablast1701000 Mbps$129.99
Cox Gold Duo250300 Mbps$129.99
Cox Platinum Duo2501000 Mbps$159.99

If you want to package Cox internet or Cox home phone with its TV service, then they have several bundles to choose from.

Cox TV Channels

For an entire list of the channels available to you, check out our Cox Channel Guide.

Premium Channels

  • HBO
  • Cinemax
  • Showtime
  • STARZ

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Cox DVR & Equipment

Cox offers innovative DVR technology through Contour. Along with easy searching tools and voice command options, you have access to store up to 1,000 hours of programming with its DVR service. This makes it a better option than other providers, who offer only a fraction of that storage space.

  • On-Demand - On-demand programming allows accessing shows, movies, and more whenever you want. Cox makes this feature available through its Contour service, where you can binge your favorite shows or take in a hit movie with a press of a button.

Cox Coverage

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Cox Customer Support

Customer service for cable companies has not been the best, and Cox hasn't done much to change that perception. The American Customer Satisfaction Index scored Cox at 59, placing the customer support and technical support in the bottom quarter of subscription service providers.

Even worse for Cox concerns the fact it hasn't improved.

The survey reports Cox had a 4.8 percent decrease in customer satisfaction from last year to now, indicating it still has long ways to go to offer the high level of support top companies like Verizon Fios deliver.

On the Better Business Bureau, Cox is an Accredited Business with an A+ score. Trustpilot, a website that ranks companies purely from customer reviews, rates Cox a 4.9/10.

Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.

We also have customer support numbers for Cox Cable, if you're seeking a representative.

Recap

Cox TV offers many attractive elements such as no-contract plans, free installation and a money back guarantee. Furthering its appeal is its Contour service, which is customer-friendly to use.

At the same time, Cox charges more for its TV packages than you will find with other providers. Adding more concern is the fact its customer support is well below par relative to other companies in its segment.

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Cox Cable TV Deals FAQs

QWhat is Contour TV?

A

Contour TV is the cable TV service offered by Cox Communications. The service includes HD channels, the ability to record TV and On Demand viewing options. Premium channels are also available by subscription with Contour TV. The service includes an app that can be used to personalize the TV viewing experience.

QHow fast is Cox High Speed Internet?

A

The Internet Starter package from Cox High Speed Internet features download speeds up to 5Mbps. The Internet Essential package offers speeds up to 15 Mbps while the Preferred package delivers speeds up to 50 Mbps. The Internet Premier package can provide speeds up to 100 Mbps and the Ultimate package offers speeds as fast 200 Mbps.

QHow Fast Is Cox essential?

A

Cox Essential internet package has download speeds of up to 15 Mbps. The package offers upload speeds of up to 2 Mbps. It also provides up to 5 GB worth of cloud storage. The plan starts at $39.99 per month for 12 months, plus the cost to rent or purchase a WiFi modem.

QHow much is Cox Internet per month?

A

How much Cox Internet costs per month depends on the package you order. The Starter plan costs $39.99 per month. The Internet Essential plan usually costs $62.99 per month but is available for $39.99 for the first 12 months. The Internet preferred plan is $77.99 per month usually, and $54.99 for the first 12 months of service.

Call Cox Now: (888) 474-1329