For many consumers, finding the best satellite TV is based around finding the right fit. Price and customer service can go a long way to helping you identify the best satellite TV providers.
If you are looking to switch from cable TV, there are many perks to going with satellite television. I've reviewed the top satellite TV companies and listed them below.
Key Considerations When Choosing Satellite TV Service
Finding the best satellite television deals doesn't have to be a painstaking process. Because there are so few companies to choose from, it makes it simple to compare to find the best one. Here are some of the things you should consider:
1. Package Offering
Satellite TV service providers are similar to cable companies in that they offer different packages. To demonstrate, if you want a family friendly package only, then it's important to the best satellite TV provider that offers this.
Meanwhile, if sports is your passion, having access to sports packages is imperative. To find which satellite provider is better, you should first prioritize your viewing habits. This will help you identify the right satellite provider and package for you.
We'll dive into package offerings a bit further in the review. For now, when examining Dish and DIRECTV, look at the add-ons they offer such as sports packages, live TV streaming and on-demand options to find the provider that aligns most with your viewing habits.
Depending on the satellite service, you can select among one of the various set-top boxes offered. For instance, DIRECTV features a standard satellite set-top box, though you can forego the standard satellite set-top box and choose between HD, Genie Lite, DVR, TIVO, HD DVR, or a Genie. Depending on the receiver, you can record your favorite programming (perhaps in full high definition). Depending on the company, you may be fortunate to access a whole-home HD DVR. A whole-home HD DVR allows you to record a program on one DVR and watch it from any set-top box in your home that is connected to the home network.
Pricing will also be a key component to factor. It's important first to consider your needs from a viewing standpoint then see which providers offer the best price. Often, if you find a better price with a competitor you can negotiate with the provider to lower its rate. You can always check out a side-by-side comparison of the rates below.
One thing you'll want to be mindful of is that both providers that made our list do require service contracts when you want to sign up for satellite TV service. This means if you decide to cancel before the two-year term, you'll pay an early termination charge.
Another important consideration is bundling services. Of 85 percent of people who have an Internet connection, cable and/or phone with the same provider, 50 percent would do it again with the same company. It's just an easier way to receive the services you and only have one bill for them if the price is right.
Along with the Internet, another area you want to focus on is satellite signal strength and reliability.
Because satellite dishes need an unobstructed view of the southern sky - for instance, the southern sky must not be obstructed by a wall of trees or massive buildings and skyscrapers - to receive clear reception, it's important you have an adequate satellite signal strength or else this might not be the best option for you.
The location also factors into your service options. If you live in a remote area, it's important first to research the satellite services in your area and see if they offer all the TV channels you want before choosing to do service.
Further, if you elect to have satellite TV, the provider will have to install equipment, including a dish. If you rent an apartment or live in an area with an HOA, it's vital you receive approval before scheduling installation.
7. Customer service
Customer support and customer satisfaction are also crucial. If you experience a service disruption, it's important the satellite TV provider offers flexible customer service hours to accommodate you.
Here are some key factors to be mindful of:
- If they offer satellite Internet service, do they have 24/7 technical support?
- Do they offer online troubleshooting guides for common issues?
- What are their response times for solving problems?
- How have other customers remarked on their customer satisfaction with that particular satellite company?
Asking these questions provides a window into the service you can expect to receive. For instance, if many customers have a problem with longer wait times when they have service concerns, it indicates to you that provider doesn't take customers' considerations seriously.
Cable vs Satellite TV
If you are on the fence on electing to switch from cable to satellite TV, there are important considerations to be mindful of. Here is a look at some of the differences between cable vs satellite TV.
Cable companies typically hold the edge on the best TV service. This is because it offers all the top features like live TV streaming options, on-demand programming and best of all when there's inclement weather, you are less likely to lose service, depending on your area. So if you're considering choosing a cable company like Time Warner Cable, you will at least have more security in your service (though Time Warner Cable can and does have disruptions with the Internet from time to time).
By the same token, satellite TV providers like DIRECTV and Dish are doing an excellent job mirroring the services offered by their cable counterparts. Consumer Reports also noted that a satellite TV company is as good as a cable company TV channel selection, sound, and picture quality.
It's understandable to be hesitant to switch to a satellite TV provider if you haven't had the service before. At the same time, what you will find is aside from the equipment, they are the same. In fact, you might be able to secure a better deal by switching to satellite TV service. Overall, when it comes to cable vs satellite TV, you cannot go wrong with cable, but you may save more with satellite.
However, if you do not want to pay for either, you can always opt for the cheaper form of live television programming: television streaming servers such as PlayStation Vue, DIRECTV NOW, and Sling TV. Sling TV is the cheapest option between the three, but it offers plenty of popular channels such as AMC and Cartoon Network/Adult Swim.
Dish vs DIRECTV - Which Provider Offers the Best Value?
Both satellite TV providers offer much in the way of package offerings to give you flexibility in what you can choose. However, as you compare both satellite company's features, there are benefits to choosing each one.
If cost is your main concern, then it's going to be hard for you to beat Dish's package prices, as you can save up to $252 in two years with them, according to its estimates. Not only are they less expensive than DIRECTV on average, Dish locks in their package prices for two years, so you won't encounter a bump in costs like you would with DIRECTV.
Moreover, Dish provides more customization options for you. Its Flex Pack allows you to choose a bundle of channels based on your viewing preferences, which is likely to be the future for satellite and cable TV providers.
However, Dish does have some disadvantages that play to DIRECTV's favor. For one, Dish requires you to lease its equipment, which means there will be a monthly charge in addition to the package you select.
Meanwhile, DIRECTV doesn't require you to buy its equipment. So you'll save some money if you elect to go with them. In addition, if you are a die-hard NFL fan, DIRECTV offers NFL Sunday Ticket, a feature Dish does not have available.
Overall, it's hard to beat both options. The goal is to decide what your viewing habits are, how much you want to spend on satellite TV service then examine both providers to see which one aligns most with your needs.
The Best Satellite TV Providers
Direct-broadcast satellite television (or DBS satellite TV), otherwise known as direct-to-home television (DTH satellite TV) is what most satellite customers rely on. DTH satellite TV providers include Dish and DIRECTV.
The two major providers available to most are DIRECTV and Dish Network. Both have different perks that make them appealing. Here are the satellite TV side-by-side comparison reviews to give you an overview on each.
- More channel options than DirecTV (300+)
- Bundling options for phone and the internet
- Affordable pricing, with plans ranging from $19.99 to $39.99 a month
- No installation fees
- HD service in every room of your home
- 24-month service contract required
- You must buy their equipment
- Doesn’t offer exclusive sports packages like DirecTV
DISH typically waives all of your initiation fees when you begin service. And there is no additional installation fee for a technician to come out to your home. This gives DISH a bit of an edge over many cable providers who charge installation fees.
However, the DISH satellite television service does require you to buy your equipment from them, so expect to see a monthly charge on your bill for that.
Though, one point in DISH Network's favor is that they do provide custom installation of TVs (such as wall mountings) and home theaters and wireless networks. In addition, DISH does charge $10 per month for high-definition service, so if you want to watch TV in glorious high definition, you should be prepared to shell out a little more. But if you enroll in AutoPay with paperless billing, DISH will waive any charges for high-definition television service, which essentially makes it free.
In addition, DISH also recently introduced The Genie. The Genie provides full HD DVR service in every room in which service installed. Secondly, once you have had The Genie for enough time it begins to predict your viewing habits and records shows it expects you will enjoy.
Like DIRECTV, DISH requires a two-year commitment once you begin service. So if you like to jump around between providers you will have to keep that in mind. But you will have some quality service at competitive prices to look forward to for those two years.
Dish Network's cable services range from $19.99 to $39.99 per month, which is fairly cheap. Though, their channel (including HD channels) offerings and sports packages don't quite measure up to DIRECTV.
If you want to bundle, Dish has you covered as their satellite internet and cable service bundles range from $39.99 to $69.99 per month.
To see more details on Dish Network Packages, check out our in-depth analysis here.
- Exclusive sports packages like NFL Sunday Ticket
- Ample channel selections, currently over 280 and counting
- No equipment to buy
- No HD service charge
- Requires 24-month service contract
- If you take advantage of the free NFL Sunday Ticket feature, you must pay for it in year two
- Expensive packages, ranging from $30 to $92—this doesn’t include internet service
DIRECTV offers a wide range of features, channels (including HD channels) and packages, DIRECTV is among the best and most popular cable services around. Particularly among sports fans because of their exclusive rights to the NFL Sunday Ticket package.
DIRECTV makes setting up service as easy and inexpensive as possible. First, there is typically no equipment to buy as most fees are waived once you order service. This is a welcome perk because there are some providers who charge you monthly to buy or lease your equipment.
In addition, DIRECTV doesn't charge you for HD TV service and if you don't have an HD TV receiver in your home, your technician will provide you with one free of charge.
Furthermore, there is never any charge for the technician to come out to your home to install service. This is another welcome perk that is in direct contrast to a number of the company's competitors.
For more information on DIRECTV Packages, check out our review.
Dish vs. DIRECTV: Comparing Packages
A good way to choose between both providers is to examine their package offerings in fuller detail. Let's start with DIRECTV.
DIRECTV's most basic offering is the Select Package, which has 145 channels, including popular options like Cartoon Network, HGTV, and TBS. Starting from $50.00 monthly, this is a great choice if you want news and family friendly entertainment.
However, if you crave sports, you'll want to elect for the Entertainment package, beginning at $55.00 monthly. This includes many of the popular sports channels like ESPN, Fox Sports 1, and ESPN 2.
If you want features like NFL Sunday Ticket, you'll have to choose at least the Choice All Package. This grouping of channels includes the NFL Network and the NBC Sports Network, all for $60.00 monthly.
Moving up the spectrum, DIRECTV's most encompassing offering is the Premier All package. This features every channel offering and sports package available. Starting from $125.00, the cost is steep, but the entertainment options are plentiful.
Now it's important to note DIRECTV offers teaser rates for its packages. To demonstrate, if you want the Choice All package, for the first year you'll pay $60 plus taxes, but for the second year, you'll pay $104.00.
Therefore, it's important to understand the price you receive in the beginning isn't the one you'll pay throughout your two-year contract. Moreover, when you do select a package, it includes HD and DVR service for two rooms of your home.
Package and Channel Options
Dish is revolutionizing the way you watch TV by offering its Flex Pack option. How this works is you receive 50 channels (History, USA, TBS) then you choose from groupings such as sports, news or kids networks. It's important to note there are no local sports or news offerings included in the basic package.
What's excellent about this is it provides you with a choice to pick, to an extent, the channels you want while not paying for others you won't ever watch. This Dish TV package starts from $39.99, making it more affordable than the base package from DIRECTV.
Dish also offers packages as well in case you don't want to use its customization option. Its basic offering is America's 120+ package, starting from $54.99. This includes channels like ESPN, the NFL Network, and up to 6,500 on-demand titles.
If you want more, America's Top 200 package features 240+ channels for $64.99. With this, you receive ample sports offerings like the MLB Network and unique movie choices such as the Sundance channel.
Dish's most encompassing package, America's Top 250, comes with at least 290 channels. It also features the Red Zone channel from NFL Network, movie channels such as Encore and specialty channels like Nat Geo Wild. This package starts from $74.99.
For a closer, in-depth investigation between Dish and DIRECTV, check out our comparison here.
Satellite TV and Internet Service Bundles
After you find the best satellite television service, you should examine its Internet offerings. To illustrate, DIRECTV partnered with AT&T (as an Internet service provider) U-Verse to offer satellite TV and the Internet in one package. Dish also works with multiple Internet service providers to help you receive high-speed Internet service.
You can also purchase satellite Internet service from several of these providers, but most satellite service providers do not offer the fastest high-speed Internet connection packages. In fact, while most satellite Internet speed packages are faster than dial-up Internet, they fall a little short of other broadband internet services.
However, some services, such as Exede Internet do offer speeds that rival some cable Internet packages. For instance, Exede Internet features a package with up to 25Mbps of high-speed Internet. So unless you only have dial-up Internet in your service, your best bet is to opt for a different Internet package outside of satellite Internet, such cable Internet.
However, just because a company bundles services doesn't make it a great thing. It's ideal to study Consumer Reports and even Google Reviews to see how customers' experience has been with that particular company concerning Internet performance.
Check Availability and Pricing By ZIP Code
Since service availability and pricing depends on where you live, you can go to DIRECTV or Dish's website and enter your zip code to see if they service your area. If they do, you'll also see the channel options available to you.
You can also use our handy ZIP code checker right here.
Satellite TV for RVs
One of the excellent features about satellite TV is its portability. This means you can receive portable RV satellite TV, as well as RV satellite Internet, for when you are on the road.
So if you're a traveler who resides in an RV, RV satellite TV may be your best bet for quality programming, and RV satellite Internet may be best to satiate your browsing needs. However, RV satellite TV can be a fairly costly investment, especially when you factor in a satellite antenna (otherwise known as a dish antenna). Fortunately, some RV satellite dish antennas, such as the portable satellite antenna, is cheaper compared to other types such as the automatic multi-satellite antennas. Winegard is one such company that lists the portable satellite dish/antenna in its shop. Its cheapest portable satellite dish, the Winegard Dish Playmaker, will only run you only a few hundred dollars, and you'll receive Dish TV in high definition quality.
Nevertheless, here is how you can watch satellite TV straight from your RV. First, you receive the mobile satellite TV equipment from your provider. In most instances, this will require you to buy the satellite equipment, including the RV satellite dish and satellite receivers (don't forget the coax cable, which connects the dish to the receiver). Next, you'll choose a package through the provider. To demonstrate, Dish offers to pay as you go service where you can select packages beginning from $7 a month. It's important to note that if you opt for high-definition television service, you'll pay a premium charge to access these channels.
When selecting equipment, you'll have the option of choosing a portable dish, where you place it in an area with an obstructed view of the sky to capture coverage or a fixed mount. This is where you attach the satellite TV antenna to the RV--typically the roof to receive service. If you elect for a mounted satellite TV antenna, you will need to remove it each time you travel.
You can also pick up unencrypted broadcasts with a free-to-air satellite and an FTA receiver (also free-to-air), which is a satellite television receiver that can basically be equated to the television antenna. With an FTA receiver, you can pick up all types of programming, including educational programming, but not pay-TV channels. A free-to-air satellite comes in two forms - stationary and motorized.
As a fun fact, hackers have been known to reverse-engineer an FTA receiver's software and equip it with an emulation that picks up any unauthorized reception of pay-TV channels.
Best Satellite TV Providers Recap
While there are only two providers available nationwide for satellite TV service, both offer enticing benefits. Before choosing one, it's important you factor in price, availability, customer service reliability, and package offerings, as these considerations will steer you in the right direction.
Overall, it's my sincere hope this guide helped you find the best satellite TV provider for you. In the meantime, you might be interested in learning more about the best Internet providers to go along with your new satellite TV service.