Verizon FiOS delivers TV service with the perks you want such as amazing picture quality, equipment with the ability to store hundreds of hours of HD programming, and reputable support to help you whenever you need it. Here is a closer look at its TV service and how it stacks up to its competition.
Verizon FiOS Service
Verizon designed its FiOS TV service around your needs. A great representation of this is when you sign up for service, you can watch TV before your installation happens. Simply, download the Verizon FiOS mobile application, activate your TV service, and then you have access to its programming on applicable internet devices.
Along with this innovative feature, you can have access to several customized plans.
Verizon TV Packages
One of the ways Verizon FiOS sets itself apart from some of its cable counterparts is by offering you choices when building your TV package. For instance, its TV plans come with a base offering of channels upon which you can add channel bundles such as the Movie Lovers Pack or the Kids, Teens, and Family Pack.
All told, this allows you to choose the channels you will want to watch, saving you money relative to other cable offerings where you have to pay for channels you won't use. Of course, if you don't want customized options, Verizon gives you access to traditional offerings too.
Read More: You can always compare Verizon's offerings with the services of Time Warner Cable.
Here is a look at some of the traditional TV plans offered through Verizon FiOS:
|Internet + TV||120||$69.99|
|TV, Internet, Phone||120||$79.99|
|Internet + TV||120||$79.99|
|Internet + TV||255||$84.99|
|TV, Internet, Phone||255||$94.99|
|Internet + TV||425||$114.99|
|TV, Internet, Phone||425||$124.99|
Verizon Preferred HD
This package gives you access to a good variety of options with over 255 standard channels and 80 available in HD. Some of the channels you receive with this plan include ESPN, the Travel Channel, and Syfy.
Verizon Extreme HD
The Extreme HD plan consists of over 330 channels in standard definition and over 100 available in HD. Furthermore, you can watch specialty channels like SundanceTV, the MLB Network, and BBC America.
Verizon Ultimate HD
If you want the most channels in high definition this plan aligns the most with your needs. It comes with over 145 HD channels and more than 425 standard offerings. You also have Cinemax, MGM, and Epix, to give you a complement of movie channels.
Now, let's examine its customized TV plans in further detail.
Custom TV - Essentials
Befitting of its name, this package is perfect if you want a good mix of family, news, and entertainment offerings. With it, you receive access to over 78 standard channels and more than 52 channels in high definition. This plan also allows you to choose channel packs to create a plan centered more on your viewing preferences.
Custom TV - Sports & More
If your primary reason to find cable TV providers is sports, then this package is the right choice for you. It features ESPN, NBC Sports, and Fox Sports channels. In addition, you receive excellent entertainment offerings in the way of the Cartoon Network and TNT among other options.
Equipment and Service Charges
When you choose Verizon FiOS TV, there are several charges you'll incur for using its services:
- HD fee: $12 monthly
- Regional sports fee: $5.85 monthly
- Broadcast fee: $2.95 monthly
- Setup charge: $80.00
It's also important to note Verizon runs credit checks when you sign up for service, so in some cases, it might require a deposit on your part.
Verizon FiOS Bundles
Similar to other providers, Verizon FiOS delivers bundling options where you can get your cable with fiber optic internet and Verizon home phone service. To select the bundle that aligns most with your needs, here's what you can do:
- Visit Verizon's website, scroll your mouse over the shop tab, then down to plans and pricing. It will populate with different services available, you should select the shop FiOS bundles tab.
- Next, you want to decide which services you require. You can scroll to the middle of the page, then select cable with internet or cable, internet, and home phone service.
- Once you select all the services you require, you have access to Verizon's bundled plans. You can choose one based on how many channels you want and its internet speeds.
To learn more about internet and TV bundles, consult our handy guide. It's important to bring up that if you select just a cable and the internet bundles, you will receive a low promotional pricing for the first year of service. However, if you bundle all three services together, you must do a two-year commitment, where for the second year you'll see a slight increase from the promotional pricing.
At the same time, there are benefits to doing all three of its services. For one, you can receive benefits you won't find with other bundled services such as a $200 Visa prepaid card and free premium movie channels for the first 12 months on select packages. For more information on Verizon FiOS' bundles, you may refer to our guide on Verizon FiOS Bundle Deals.
Verizon Channel Lineup
When you sign up for service. Verizon will provide you a channel guide as part of the equipment you receive. However, things can happen where the guide might become lost so in this event Verizon has you covered.
To access this online, Verizon has its own channel lineup section. To use it, just enter your zip code and use the simple search tool to find the channel you want by name, number or category.
If you don't want to do the online option, you can always contact customer support. They will be happy to provide you with the information you need and can always send out a channel guide as well. To see all the channels available to you, check out our Verizon Channel Guide.
Verizon FiOS DVR
DVR service is the best way to capture live recordings when you are away from home. To make this service even better, Verizon offers Quantum TV. With it, you can record up to 12 programs at the same time and store up to 200 hours of HD shows and movies.
This makes it a better option than what many of its cable counterparts offer. To demonstrate, Time Warner Cable's DVRs are only capable of recording up to 150 hours.
Verizon FiOS TV On-Demand
Meanwhile, Verizon FiOS has many entertainment options via its on-demand feature. You can use this to binge watch hit programming, rent the latest movie releases, watch children's programming, and more all with the press of a button.
There are several methods you can use to check eligibility in your area. The quickest is to use our convenient zip code checker tool to search for cable TV providers by ZIP code.
You can also visit Verizon FiOS's website, click on the check your availability link and enter your address. If it services your area, you'll have access to the plans and pricing available to you.
If you prefer not to search online, you can find out this information by contacting Verizon's customer support team. They are a great resource to find out service eligibility as well as learn about any promotions happening at the time of the call.
To access the best cable deals, you'll want to conduct some research. Luckily, Verizon doesn't make this hard to do, as you can visit its website, and click on the deals button located on its homepage. Once you do, you'll have access to all the current promotions including deals on bundled services.
Read More: We have tips on how to find the best cable deals here.
Speaking of bundling, it still is the best way to save money. Considering that Verizon offers excellent TV service and fast internet with its fiber optic method, you receive the best of both worlds at an affordable price you can lock in for the first year.
Verizon FiOS TV Customer Support
Customer service is a big thing as it pertains to cable TV service. Simply, you want to find a company that values you as a customer by delivering the attentive service you deserve. This isn't an issue you will encounter with Verizon FiOS.
The American Customer Satisfaction Index gave Verizon FiOS a score of 70, making it the highest rated among subscription TV services providers in terms of customers happy with their service. On the Better Business Bureau, Verizon is an Accredited Business with an A+ score. Trustpilot, a website that ranks companies purely from customer reviews, rates Verizon a 9.2/10. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
With this in mind, if you are a current or former Verizon FiOS TV customer, I would enjoy hearing your feedback on it. You can fill out the review section located at the bottom of the page. Your feedback is invaluable, as it can help fellow readers determine if Verizon FiOS is the right TV service for them.
Verizon FiOS has so many benefits that make it appealing. First, it offers customized TV plans, where you can select channel packs to create a package more suited to your viewing preferences. Next, it delivers innovative tools like Quantum TV, where you can record 12 shows at the same time.
Arguably the most important benefit with Verizon FiOS is its service. It is and has been among the best in the industry for the past six years. This consistency shows Verizon does things a bit differently, resulting in you receiving attentive service.
Overall, when you factor all these things together, it's easy to see why Verizon FiOS is one of the best TV providers available.