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Verizon FiOS TV Review

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Verizon TV packages deliver Fios TV service with perks including amazing picture quality, equipment with the ability to store hundreds of hours of HD programming, and reputable support to help you when you need it.

Verizon designed its FiOS TV service to meet your needs. A great representation of this is when you sign up for service, you can watch TV even before your set-top box is installed.

COMPARE NOW: Verizon FiOS TV Deals and Packages

Simply download the Verizon FiOS mobile application, activate your TV service, and you'll have access to its programming on applicable high-speed internet devices. Along with this innovative feature, Verizon Fios TV packages give you access to several customized plans.

Here is a closer look at its TV service and how it stacks up to its competition in the TV industry.

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Key Considerations Before Choosing Verizon FiOS

Before you commit to any cable or satellite TV be sure you know what exactly you want out of a package.

  • First, does Verizon FiOS cover the area you live in?
  • Are there any specific channels you can't live without?
  • Do you want to bundle your services or do you just want TV?

Once you answer these questions choosing a provider and a package should be a breeze.

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Verizon FiOS Packages and Prices

One of the ways Verizon FiOS sets itself apart from some of its cable counterparts is by offering you choices when building your TV package. For instance, its TV plans come with a base offering of TV channels upon which you can add channel TV bundles such as the Movie Lovers Pack or the Kids, Teens, and Family Pack.

All told, this allows you to choose the custom TV channels you will want to watch, saving you money relative to other cable and satellite TV offerings where you have to pay TV bills for channels you won't use.

With Verizon, you don't have to pay TV fees for channels you don't use. Of course, if you don't want custom TV options, Verizon gives you access to traditional offerings too. Just check out our Verizon FiOS coverage map to see if service is availible in your area!

Read More: You can always compare Verizon's offerings with the services of Time Warner Cable.

Here is a look at some of the traditional TV plans offered through Verizon FiOS:

PackageChannelsMonthly Price
Custom TV45$54.99
Internet + TV120$69.99
Preferred HD245$74.99
TV, Internet, Phone120$79.99
Extreme HD325$79.99
Internet + TV120$79.99
Internet + TV255$84.99
Ultimate HD435$89.99
TV, Internet, Phone255$94.99
Internet + TV425$114.99
TV, Internet, Phone425$124.99

Verizon FiOS Bundles

Similar to other providers, Verizon FiOS delivers bundling options where you can get your cable with fiber optic internet service and Verizon home phone service. To select the bundle that aligns most with your needs, here's what you can do:

  1. Visit the Verizon website, scroll your mouse over the shop tab, then down to plans and pricing. It will populate with different services available, you should select the shop FiOS bundles tab.
  2. Next, you want to decide which services you require. You can scroll to the middle of the page, then select cable with internet or cable, internet service, and home phone service.
  3. Once you select all the services you require, you have access to Verizon's bundled plans. You can choose one based on how many channels you want and its internet speeds. The Internet speeds you need will help determine how much you pay.

To learn more about Verizon's high-speed internet and TV bundles, consult our handy guide.

COMPARE NOW: Verizon FiOS TV Deals and Packages

Verizon FiOS TV Channels

To see an entire list of the channels available, check out our Verizon FiOS channel guide and make sure that your favorite channels are included in the package you want.

PackageChannelsMonthly Price
Custom TV45$54.99
Internet + TV120$69.99
Preferred HD245$74.99
TV, Internet, Phone120$79.99
Extreme HD325$79.99
Internet + TV120$79.99
Internet + TV255$84.99
Ultimate HD435$89.99
TV, Internet, Phone255$94.99
Internet + TV425$114.99
TV, Internet, Phone425$124.99

One amazing benefit you can receive through Verizon FiOS is Custom TV - Essentials. You'll be able to take advantage of customizing your plan with optional channel packs for an additional fee per month. If you're looking for more out of your cable options we can help guide you:

For the Sports Lover

Verizon FiOS TV offers four sports packages to choose from. And they even offer mobile apps to keep up with sports on the go.

  • NHL Center Ice
  • NBA League Pass
  • MLS Direct Kick
  • MLB Extra Innings
  • NFL Network Mobile

For the Movie Lover

You can choose one premium package for one monthly fee, but if you bundle more, you'll save more. For that movie lover of yours here's what Verizon FiOS has to offer:

  • HBO
  • Showtime
  • Starz and Starz Encore
  • Cinemax
  • EPIX

Verizon FiOS DVR and Equipment

Verizon FiOS offers you many ways to watch your shows.

  • DVR - DVR service is the best way to capture live recordings when you are away from home. To make this service even better, Verizon offers Quantum TV. With it, you can record up to 12 programs at the same time and store up to 200 hours of HD shows and movies.
  • Multi-room DVR - The Multi-room DVR allows you to record shows in multiple rooms throughout your house at the same time. You can check out the Verizon Fios DVR site for more information.
  • On-Demand - Meanwhile, Verizon FiOS has many entertainment options via its on-demand feature. You can use this to binge watch hit programming, rent the latest movie releases, watch children's programming, and more all with the press of a button.

Verizon FiOS Customer Service

Customer service is a big thing as it pertains to cable TV service. Simply, you want to find a company that values you as a customer by delivering the attentive service you deserve. This isn't an issue you will encounter with Verizon FiOS.

More Info: Verizon FiOS Customer Service Phone Numbers

The American Customer Satisfaction Index gave Verizon FiOS a score of 70, making it the highest rated among subscription TV services providers in terms of customers happy with their service. On the Better Business Bureau, Verizon is an Accredited Business with an A+ score.

Recap

Verizon FiOS has so many benefits that make it appealing. First, it offers customized TV plans, where you can select channel packs to create a package more suited to your viewing preferences. Next, it delivers innovative tools like Quantum TV, where you can record 12 shows at the same time.

Arguably the most important benefit with Verizon FiOS is its service. It is and has been among the best in the TV industry for the past six years. This consistency shows Verizon does things a bit differently, resulting in you receiving attentive service.

Overall, when you factor all these things together, it's easy to see why Verizon FiOS is one of the best TV providers available. To see how Verizon FiOS stacks up against the competition, check out our buyer's guide to TV service.

For more information, check out our TV Provider Guides for helpful tips, tutorials, and comparisons.

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Service Availability

There are several methods you can use to check eligibility in your area. The quickest is to use our convenient zip code checker tool to search for cable TV providers by ZIP code.

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You can also visit the Verizon website, click on the check your availability link and enter your address. If it services your area, you'll have access to the plans and pricing available to you.

If you prefer not to search online, you can find out this information by contacting the Verizon customer support team. They are a great resource to find out service eligibility as well as learn about any promotions happening at the time of the call.

Related: How to Find Cable TV Providers by ZIP Code

Deals

To access the best cable deals, you'll want to conduct some research. Luckily, Verizon doesn't make this hard to do, as you can visit its website, and click on the deals button located on its homepage. Once you do, you'll have access to all the current promotions including deals on bundled services.

Speaking of bundling, it still is the best way to save money. Considering that Verizon offers excellent TV service and fast internet with its fiber optic method, you receive the best of both worlds at an affordable price you can lock in for the first year.

Read More: We have tips on how to find the best cable deals here.

Streaming Service

Verizon is set to come out with a new TV streaming service that will compete with Sling TV and DIRECTV Now, according to CNBC.

They will come out with the streaming service this summer when we will be able to test it out and see how it compares to its best competitors. Sling TV, for example, allows you to stream all of the TV channels listed on its website online for $40 a month right now. Verizon will have similar channels and pricing options this summer.

If you're looking to cut your cable bill, you can always look into the best streaming sites like the Netflix app and Hulu. The Netflix app has thousands of amazing TV shows and movies for you to watch online whenever you have the chance. Other streaming sites allow you to stream programs from local channels.

Customer Support

Customer service is a big thing as it pertains to cable TV service. Simply, you want to find a company that values you as a customer by delivering the attentive service you deserve. This isn't an issue you will encounter with Verizon FiOS.

More Info: Verizon FiOS Customer Service Phone Numbers

The American Customer Satisfaction Index gave Verizon FiOS a score of 70, making it the highest rated among subscription TV services providers in terms of customers happy with their service. On the Better Business Bureau, Verizon is an Accredited Business with an A+ score. Trustpilot, a website that ranks companies purely from customer reviews, rates Verizon a 9.2/10. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.

With this in mind, if you are a current or former Verizon FiOS TV customer, I would enjoy hearing your feedback on it. You can fill out the review section located at the bottom of the page. Your feedback is invaluable, as it can help fellow readers determine if Verizon FiOS is the right TV service for them.

Recap

Verizon FiOS has so many benefits that make it appealing. First, it offers customized TV plans, where you can select channel packs to create a package more suited to your viewing preferences. Next, it delivers innovative tools like Quantum TV, where you can record 12 shows at the same time.

Arguably the most important benefit with Verizon FiOS is its service. It is and has been among the best in the TV industry for the past six years. This consistency shows Verizon does things a bit differently, resulting in you receiving attentive service.

Overall, when you factor all these things together, it's easy to see why Verizon FiOS is one of the best TV providers available. To see how Verizon FiOS stacks up against the competition, check out our buyer's guide to TV service.

For more information, check out our TV Provider Guides for helpful tips, tutorials, and comparisons.

Compare Internet, TV, & Home Phone

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Verizon FiOS TV Review FAQs

QIs Verizon FiOS DSL?

A

Verizon FiOS is not a DSL internet connection. Verizon FiOS is a type of fiber optic service, meaning the connection is made over specially laid fiber optic cables. In contrast, DSL internet connections are made over traditional, copper phone lines. Typically, the speed provided by FiOS is much faster than the speeds available from DSL.

QHow much is FiOS Internet?

A

How much FiOS internet costs depends on the amount of speed you get. A Verizon FiOS package offering 50 Mbps download and upload speeds costs $49.99 per month for the first year, with a two year agreement. Speeds of up to 100 Mbps down and up cost $59.99 per month for the first 12 months while speeds of up to 150 Mbps down and up cost $69.99 per month.

QAre Comcast and Xfinity the same thing?

A

In 2010, Comcast decided to rebrand its TV, internet and voice services as Xfinity. So Comcast and Xfinity are technically the same thing, even though Comcast now refers to company itself and Xfinity is the name given to the products it offers. When you order Xfinity, you are still ordering service from Comcast.

QIs Xfinity fiber optic?

A

Xfinity is the TV, internet and voice service available from Comcast. It is a type of cable Internet and shouldn't be confused with fiber optic internet, which is available from Verizon FiOS. Generally, the speeds you get from Xfinity are much slower than the speeds you would get from a fiber optic connection.

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