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Called yesterday because I couldn't get any service. Was told 1-4 hours to receive a call back. No call today (I provided them a different number to call me back on) either. When you call them, their outgoing message says 8am to 8pm Central. Turns out they close at 5pm according to the answering service. So to recap, it has been over 24 hours with no assistance. I did receive an email from the first person that had attempted to help me. In my reply, I advised that it has been a day since reporting the issue to her. No apology, nothing. I work for a MVNO cell provider in quality assurance. I'm used to hearing outstanding service calls. This is shameful. 3 days without service now. :(
My experience has been great. I utilize the big networks for a cheaper price.
BOOM! has lots of plans to choose from so I don’t have to overpay for the unlimited data plan just to feel warm and fuzzy. I was able to find a plan that fit my budget in my usage. The customer service reps are amazing and speak English which is a plus for me
overchatged my credit card. I had to dispute charge with CC. They are very dishonest.
I have two phones on big red, the savings are unbelievable.
Switched from AT&T Prepaid to Boom. I wonderful experience.
Listing 1 - 6 of 6 User Reviews
Switching to Boom! Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Boom! Mobile. You can keep your old number. All you need to do is order a Boom! Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.
Yes! It's easy to port your existing phone number to Boom! Mobile during the activation process.
Yes! Most unlocked smartphones that have a SIM card slot will work with Boom! Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.
You can check your devices compatibility on the Boom! Mobile website before you signup.
No. Boom! Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.
Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Boom! Mobile plan and only pay for the data you actually use.
Boom! Mobile plans are already extremely low-cost, so they do not offer further discounts for families.
Boom! Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Boom! Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.
Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.
Yes, Boom! Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Boom! Mobile website.
Yes, Boom! Mobile includes calls to international countries, more information can be found on the Boom! Mobile website before you sign up.
Boom! Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Boom! Mobile website.
Boom! Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.
|Network:||AT&T, Sprint, Verizon|
|Bring Your Phone:||Yes|
|Keep Your Number:||Yes|
|Contract:||No - prepaid|