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Gen Mobile Reviews in 2021

Gen Mobile customer service ratings

Gen Mobile
Average Customer Rating 20 User Reviews
User Rating Distribution
5 Stars 11
4 Stars 4
3 Stars 3
2 Stars 1
1 Star 1
Plans starting at: $10/mo*
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 20 Gen Mobile user reviews

Great plans, better customer service

Got a great plan with no issues. Customer service is very prompt and helpful. Recommended Gen Mobile to my friends.

Getting what you pay for

No strings attached service that's really affordable. Great for those on a budget.

No issues with service.

I'm having no issues with Gen Mobile. Overall a very good service.

Poor service

Used Gen Mobile for about a year and everything was going smoothly until a couple of months ago. Data no longer came in, but the customer service team was helpful fixing the issue. Unfortunately, it happened again a couple weeks ago. No longer will be using the service.

Sometimes don't get SMS...

The service when it works works well. Sometimes I don't get texts or pictures on my phone though. Wish that would be fixed.

Good price

Good price all around

Worth the price.

Great customer service and great service. Transfer process is really easy. Worth every penny.

Best Service

The signal in my area is so much better compared to other companies. Very pleased with the service.

Coverage isn't the best

The overall coverage could be improved. Sometimes my calls aren't clear enough. Still, the price is really good and can't really be beat.

Service is meh.

Data strength is unreliable. It takes a long while to receive texts.

Gen Mobile pros and cons

Pros

  • Good plan selection

  • Very affordable pricing

  • Free unlimited domestic and international texting

  • 15-days free texting if late on bill

Cons

  • No plans for heavy data users

  • No international roaming

Gen Mobile cell phone plans

Plan

Network

Minutes

Texts

Data

Price

Unlimited Talk & Text

T-Mobile

Unltd

Unltd

0GB

$10** Buy 1 month get 1 month free

1GB Data

T-Mobile

Unltd

Unltd

1GB

$15** Buy 1 month get 1 month free

2GB Data

T-Mobile

Unltd

Unltd

2GB

$20** Buy 1 month get 1 month free

3GB Data

T-Mobile

Unltd

Unltd

3GB

$25** Buy 1 month get 1 month free

5GB Data

T-Mobile

Unltd

Unltd

5GB

$30** Buy 1 month get 1 month free

T-Mobile vs Gen Mobile Plan Comparison

Keep your T-Mobile phone, number & coverage: Save $540 per year

Carrier

Network Coverage

4G LTE Data

Price

Annual Cost

T-Mobile

T-Mobile 4G LTE

Unltd*

$70/mo

$840/yr

Gen Mobile

T-Mobile 4G LTE

3GB

$25/mo

$300/yr

*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$45/mo$540/yr

Gen Mobile Specs

Network:

T-Mobile

Technology:

GSM

Bring Your Phone:

Yes

Keep Your Number:

Yes

Contract:

Yes

Credit Check:

No

5G:

Yes

Prepaid:

Yes

Taxes/fees included:

No

VoLTE:

Yes

WiFi Calling:

Yes

Visual Voicemail:

Yes

Multi-line Discounts:

No

Multi-month Discounts:

Yes

International Roaming:

No

Gen Mobile FAQs

What is Gen Mobile?

Gen Mobile is an MVNO that offers cheap prepaid cell phone plans.

Is any good?

If you're looking for cheap cell phone service without compromising coverage, Gen Mobile will help you cut your phone bill significantly.

What cell towers does Gen Mobile use?

Gen Mobile operates on the nationwide T-Mobile 4G LTE & 5G network.

How much does Gen Mobile cost?

Gen Mobile offers a range of cheap cell phone plans starting at $10 per month.

Gen Mobile Info

Founded:

2018

Headquarters:

2627 Manhattan Beach Blvd., Suite 210, Redondo Beach, California 90278

Employees:

10-50

Customer Service:

(833) 528-1380

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Find Cheap Cell Phone Plans in Your Area
Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

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