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GreatCall plans, coverage, phone deals & reviews

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GreatCall Plans


  • Medical alert features for senior citizens
  • Flexible custom plan options
  • Good prices for light data users
  • Simple, affordable phone choices
  • Available in stores
  • US-based customer service
  • Positive customer service reputation


  • Not good for heavy data users
  • No BYOP option
  • Overage charges possible

GreatCall was founded in 2006 and is a mobile virtual network operator (MVNO) that operates on the Verizon 4G LTE network. It's based out of San Diego, California.

GreatCall is an MVNO unlike any other as it's targeted towards seniors. GreatCall itself is considered a connected health technology company. They offer health and safety products and services for older individuals. Those products include cell phones, cellular service, apps, and even wearable devices.

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Maybe you've heard of their well-known product, the Jitterbug cell phone. This company went on to create many digital health safety products such as "Live Nurse" that provides customers with 24/7 access to registered nurses.

As you can tell, this phone company is perfect for the senior citizen in your life.

Curious to find out more about this MVNO? Read on for our full GreatCall review.

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GreatCall Prepaid Plans

1GB DataUnltd/Unltd1GB$30
2.5GB DataUnltd/Unltd2.5GB$35
Unlimited DataUnltd/UnltdUnltd$40

It's important to note that GreatCall isn't known for high tech devices so if you're a heavy data user this is not the MVNO for you. If you're looking for a basic smartphone with health benefits for half the price of your Verizon plan, GreatCall has you covered.

You can even customize your GreatCall no-contract plan. That's right you pick the number of texts, minutes, and data that you need each month for an even lower bill.

By making the switch you're paying less than half of what you would with Verizon! Now that's some major savings.

GreatCall Savings

Verizon vs GreatCall Price Comparison

Keep your Verizon phone, number & coverage: Save $480 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
VerizonVerizon 4G LTEUnltd*$80/mo$960/yr
GreatCallVerizon 4G LTEUnltd$40/mo$480/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$40/mo$480/yr

GreatCall Coverage

GreatCall is a mobile virtual network operator (MVNO), providing 4G nationwide coverage via Verizon Wireless' network. So when it comes to coverage, expect only the best coverage. Furthermore, you can experience high speeds with your Jitterbug Smartphone.

And high speed makes it perfect for browsing emails and other content on your phone. You can compare Verizon's network coverage with the coverage of the other big three carriers with our article, "Who Has the Best Cell Phone Coverage?"

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GreatCall Cell Phone Plans

1 GB4G data
$30per month
Powered by:Verizon
2.5 GB4G data
$35per month
Powered by:Verizon
Unlimited4G data
$40per month
Powered by:Verizon

GreatCall Phone Deals

GreatCall isn't exactly known for its wide selection of phones. In fact, they only have 2 available: the Jitterbug Flip phone and the Jitterbug Smart2 (basic smartphone).

GreatCall offers other life-saving devices such as their Lively Mobile and Lively Wearable. These are just fun names for these seriously life-saving devices:

  • Lively Mobile – A medical alert device that can clip to your pocket or be worn around your neck. In a state of emergency push the button and their 5-star agents will respond with emergency procedures.
  • Lively Wearable – An urgent response device that comes in the form of a watch. This device turns your smartphone int an urgent response device. Just push the button and your smartphone will be connected to a 5-star agent who will send help and notify your family members.

GreatCall Perks

Each GreatCall device has a different set of apps and services available.

  • Both phone options - 5-star urgent response, urgent care, GreatCall link, personal operator, wellness call, daily health tips, check-in call, brain games, product replacement, and my world.
  • Lively Mobile – 5-star urgent response, urgent care, GreatCall link, fall detection, and product replacement.
  • Lively Wearable – 5-star urgent response, GreatCall link, fall detection, and a fitness tracker.

Key Considerations

You probably have more than a few questions about this MVNO, and that's OK.

Here are some key questions you should go over before switching to GreatCall:

  • Does GreatCall service cover your area?
  • Are you looking for phone service with multiple health benefits for you or a loved one?
  • How much data do you need each month?
  • Are you OK with one of the two phone options they offer?


GreatCall plans give you coverage from the Verizon 4G LTE network but at a much, much cheaper price and with many more benefits! Remember to compare their deals with other cheap cell phone plans before making a decision.

Find out what real customers are saying with our GreatCall user reviews.

If you choose to purchase one of GreatCall's device, it's well worth selling your old device for some extra cash in your pocket!

Find Cheap Cell Phone Plans in Your Area
Rob Webber

Rob Webber

GreatCall FAQs

How do I switch to GreatCall?

Switching to GreatCall is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to GreatCall. You can keep your old number. All you need to do is order a GreatCall SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does GreatCall have network coverage in my area?

GreatCall is powered by Verizon, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to Verizon directly.

Can I keep my phone number when I switch to GreatCall?

Yes! It's easy to port your existing phone number to GreatCall during the activation process.

Can I bring my phone to GreatCall?

Yes! Most unlocked smartphones that have a SIM card slot will work with GreatCall. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with GreatCall?

You can check your devices compatibility on the GreatCall website before you signup.

Is there a contract or credit check with GreatCall?

No. GreatCall works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does GreatCall offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized GreatCall plan and only pay for the data you actually use.

Does GreatCall offer family plans?

GreatCall plans are already extremely low-cost, so they do not offer further discounts for families.

How does GreatCall billing work?

GreatCall plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. GreatCall allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my GreatCall plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does GreatCall allow tethering?

Yes, GreatCall allows tethering but it may depend on the plan you select, so you will need to check on the GreatCall website.

Does GreatCall offer international calling?

Yes, GreatCall includes calls to international countries, more information can be found on the GreatCall website before you sign up.

Does GreatCall have a refund policy?

GreatCall offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the GreatCall website.

Who should switch to GreatCall?

GreatCall are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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GreatCall Network Specs

Bring Your Phone:No
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

GreatCall Company Info

Headquarters:10945 Vista Sorrento Pkwy, Suite 120, San Diego, CA 92130
Employees:501 - 1000
Customer Service:(800) 733-6632
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter

GreatCall User Reviews

Average Customer Rating5 User Reviews
User Rating Distribution
5 Stars2
4 Stars2
3 Stars0
2 Stars1
1 Star0
0 Stars0
Not Recommendedservice is okaycustomer service takes forever

Trying to get in touch with customer service is impossible. You'll be put into a que citing the reason is because their products are so good that they're busy handling new customers.

RecommendedCustomer service was quick to respondnone

Never had any problems with Great Call. Customer service response was quick

Recommendedno problems at allwish it was smaller and less heavy

I love Great Call! I've had mine for 3 years and have had no problems. I can use my phone for 3 days without charging it. Maybe longer, I just do it every 3 days.

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