Ting Mobile Reviews in 2022

Been a customer for 4 or so years. Used to be able to call support and talk to a person within a minute or 2. In the last couple years in been getting worse. Started taking 5 minutes then 10 then 20. Called a few days ago and took almost 30. After the 10 seconds it took for them to answer my question I called about I asked why the time to talk to someone is totally unexpectable. There response was something like "With a fast growing company this happens". My response was to then hire more people. There was no response for that.

What ting does well is the help you'll get once you get to someone. Friendly and they speak American English.

Sim card was delivered quickly. Activating was a snap and I have no issues with the service.

My data is cheaper now and I see no difference in quality. Very happy with the experience.

Ting's very easy to switch to. And they have real customer support. I'm also happy with their affordable prices. I save so much more money with Ting.

Do not support eSim in any way.

It's the cheapest phone service I've ever used and they offer so much like high quality customer service and amazing coverage. I feel like I'm in good hands with Ting.

They're quick and responsive, very kind. It always feels nice talking to someone who cares.

They have the benefit of offering subpar t-mobile service. If that was not bad enough they have found a way to offer the worst customer service in the industry. Rest assured that if you would like to be treated like you and your time does not matter they will spend two to three weeks giving you the special attention you need each and every time change your phone plan.

Ting has been a great experience. Dealing with customer service has been a blessing. The reps are very nice about handling problems I might have and they're always knowledgeable.

The instructions of setting up my phone were easy to follow. Selecting a plan is also easy. I really like how flexible their plans are. A+ service.