Ting Mobile Reviews & Customer Ratings

Read 37 Ting Mobile user reviews

Ivan from Los Angeles 01/21/2021

The set up is horrible, took me 2 hour

Set up this, was nightmare 1 hour, and no connection, needed to wait for next day to get a call out, second the price structure is confusing I pay $6.00 first then they will send a new SIM card for the plans, you get $30.00 free, but next day the price is $12.00 so now is double, 1 txt message and 7 calls later, I have no idea, what’s going on no real point of reference, just pay this price, now I was thinking I had a plan $25.00 for 5 GB, NOPE I called service they told me you need to wait for new SIM card, so let me understand, what a hell is the first one, they guy says for Activation, wait a minute an other SIM, well I can go forward........ in short I canceled right away is to complicate, I done other companies, and mostly why in my area with moving, I had no connection, but this complicate it was not, for me is this the way put SIM card, Call Number, Activate, go Online buy Plan, that’s it. No I don’t recommend.

David from Folsom, CA 01/15/2021

Bogus charges.

Every month Ting charged us $10 for data usage although we never downloaded data, ever. We use our landline almost exclusively, our cell phones are used for very short messages between the two of us, maybe 10 min. a month between the two of us. We were charged for 122 min last billing cycle. Sometimes, once or maybe twice a month I might make a phone call while sitting in the room where my phone is connected to my wifi (according to the phone symbol) Ting claimed data charge was because somehow, with perfect timing, wifi was interrupted and the call was switched to Ting service which cost us $10! Balony! Look further for a cell service provider. Ting stinks.

Kye 10/29/2020

Price, customer service, value

Great customer service and amazing value. Ting is also less than half the price!

Shawn 10/26/2020

Inexpensive

Give Ting a try, you might like it. It's good for those that don't use their phones much. It runs on T-Mobile and is reasonably low-cost so long as you aren't a heavy user.

Amari 10/25/2020

No service

Ting is pretty crappy. Get no service no matter what SIM I was sent.

Alberto 10/21/2020

Value

Great value for the price. Happy that I can pay for what I use for so much less.

Mayson 10/18/2020

Connecitivity, app, customer service

They're not terrible but they're pretty bad for a service. Connectivity is sporadically good at best and there is some latency with sending and receiving text messages. Overall pricing structure could be a tad more flexible. App is pretty garbage. Getting a hold of any customer representative will take awhile.

Diego 10/18/2020

Great savings

I'm saving hundreds of dollars by using Ting! So happy we switched!

Ronald 10/16/2020

Inexpensive if you don't use much

Ting is really inexpensive as long as you don't use much. Customer service is also amazing - helpful, polite, and available 24/7.

Jase 10/15/2020

Prices

Account setup could have been easier. But prices are good.

Ting pros and cons

Pros

Simple plans for light phone users
Customer service
Nationwide LTE and 5G coverage
Good selection of handsets

Cons

Not for the data hungry user

Ting cell phone plans

Plan	Network	Minutes	Texts	Data	Price
Unlimited Talk & Text	T-Mobile & Verizon	Unltd	Unltd	0GB	$10** $5 extra per GB
1GB Data	T-Mobile & Verizon	Unltd	Unltd	1GB	$15
5GB Data	T-Mobile & Verizon	Unltd	Unltd	5GB	$20** $5 Off for 6 Months
Unlimited Data	T-Mobile & Verizon	Unltd	Unltd	Unltd	$25** $20 Off for 3 Months
12GB Data	T-Mobile & Verizon	Unltd	Unltd	12GB	$30** $5 Off for 6 Months

T-Mobile vs Ting Plan Comparison

Keep your T-Mobile phone, number & coverage: Save $570 per year

Carrier	Network Coverage	4G LTE Data	Price	Annual Cost
T-Mobile	T-Mobile 4G LTE	Unltd*	$70/mo	$840/yr
Ting	T-Mobile 4G LTE	5GB	$25/mo	$270/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GB		Savings	$45/mo	$570/yr

Ting Specs

Network:	T-Mobile & Verizon
Technology:	CDMA & GSM
3G Bands:	1700/2100MHz
4G LTE Bands:	1700/2100MHz
Bring Your Phone:	Yes
Keep Your Number:	Yes
Contract:	Yes
Credit Check:	No

5G:	Yes
Prepaid:	Yes
Taxes/fees included:	No
VoLTE:	Yes
WiFi Calling:	Yes
Visual Voicemail:	Yes
Multi-line Discounts:	No
Multi-month Discounts:	No
International Roaming:	Yes

Ting FAQs

What is Ting?

Ting is an MVNO that offers cheap prepaid cell phone plans.

Is any good?

If you're looking for cheap cell phone service without compromising coverage, Ting will help you cut your phone bill significantly.

What cell towers does Ting use?

Ting operates on the nationwide T-Mobile & Verizon 4G LTE & 5G networks.

How much does Ting cost?

Ting offers a range of cheap cell phone plans starting at $10 per month.

Ting Info

Founded:	2012
Headquarters:	800D Louisville Street Starkville, MS 39759
Employees:	51-200
Customer Service:	(855) 846-4389

Support:	Email Support
Website:	Go to Website
Wikipedia:	Go to Wikipedia
Facebook:	Go to Facebook
Twitter:	Go to Twitter

Community Phone	4/ 5
Straight Talk	3.5/ 5
Wing	3.5/ 5
h2o Wireless	3.4/ 5
Good2Go Mobile	3.4/ 5
Red Pocket	3.2/ 5
Freedompop	2.9/ 5
Unreal Mobile	2.8/ 5
Pure Talk	2.5/ 5
easyGO Wireless	2.5/ 5
Tracfone	2.5/ 5
Cricket Wireless	2.5/ 5
Black Wireless	2.3/ 5
Optimum Mobile	2/ 5
Airvoice Wireless	1.7/ 5

Speedtalk Mobile	4.2/ 5
Gen Mobile	4.2/ 5
Tello	4/ 5
Community Phone	4/ 5
US Mobile	4/ 5
Boom! Mobile	3.9/ 5
Ting	3.8/ 5
Straight Talk	3.5/ 5
Wing	3.5/ 5
Good2Go Mobile	3.4/ 5
Republic Wireless	3.4/ 5
Simple Mobile	3.4/ 5
Lycamobile	3.3/ 5
Red Pocket	3.2/ 5
FreeUP Mobile	3.1/ 5
Ultra Mobile	2.8/ 5
Mint Mobile	2.8/ 5
Unreal Mobile	2.8/ 5
Consumer Cellular	2.7/ 5
Boost Mobile	2.6/ 5
Tracfone	2.5/ 5
Metro by T-Mobile	2.1/ 5
GoSmart Mobile	2/ 5
Walmart Family Mobile	1.8/ 5
Hello Mobile	1.4/ 5

Reach Mobile	4.4/ 5
GreatCall	4/ 5
Community Phone	4/ 5
US Mobile	4/ 5
Boom! Mobile	3.9/ 5
Ting	3.8/ 5
Twigby	3.7/ 5
Straight Talk	3.5/ 5
Wing	3.5/ 5
Selectel Wireless	3.3/ 5
CREDO Mobile	3.2/ 5
Red Pocket	3.2/ 5
Total Wireless	2.8/ 5
Tracfone	2.5/ 5
Xfinity Mobile	2.3/ 5
Net10 Wireless	2.2/ 5
Page Plus Cellular	2/ 5
Visible	1.8/ 5
Spectrum Mobile	1.5/ 5
Affinity Cellular	1.5/ 5
yahoo! Mobile	1.3/ 5

Ting Mobile Reviews in 2021

Ting Mobile customer service ratings