Walmart Family Mobile Review

Walmart Family Mobile prepaid cell phone plans review

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Walmart Family Mobile Cell Phone Plans

Rob Webber

Rob Webber

Overall Rating: 3.5 out of 51 Star2 Star3 Star4 Star5 Star

Pros

  • Good plan selection
  • Unlimited data plan available
  • Afforable family plans
  • Unlimited talk and text

Cons

  • Mobile hotspot cap of 5GB
  • Poor customer service reputation

Walmart Family Mobile is an MVNO (Mobile Virtual Network Operator - a smaller carrier that rents space on one of the big four networks and resells it).

WFM delivers discounted cell phone service on the nationwide T-Mobile network. Formerly owned by T-Mobile itself, the service was bought out by TracFone in 2016.

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As you might expect, Walmart Family Mobile has a reputation for offering some of the cheapest cell phone plans available. With mobile hotspot capability and international add-ons, this prepaid, no-contract carrier offers a decent combination of flexibility and price.

Walmart Family Mobile does have its pros and cons, of course, so keep reading to learn everything you need to know to decide if it's the right carrier for you.

Walmart Family Mobile Highlights

  • Coverage on the nationwide T-Mobile network
  • Prepaid service - no credit check or contract
  • Bring your own phone or buy one online or in-store
  • Keep your phone number
  • International calling card for service to Canada, Mexico, or the Dominican Republic
  • International calling card for roaming in Canada, Mexico, or the Dominican Republic
  • Customer support by phone from 8am to 11:45pm EST 7 days a week

Walmart Family Mobile Prepaid Plans

PlanMins/TextsDataPrice
Walmart Family Mobile - 2GB DataUnltd/Unltd2GB$25
Walmart Family Mobile - 4GB DataUnltd/Unltd4GB$30
Walmart Family Mobile - 14GB DataUnltd/Unltd14GB$40
Walmart Family Mobile - Unlimited DataUnltd/UnltdUnltd$50

One of the biggest advantages of Walmart Family Mobile plans is that they span all levels of data usage, from 2GB a month to unlimited high-speed data. All plans include unlimited 2G data after your allotment is used up, plus mobile hotspot usage. You also get unlimited talk and text.

WFM also offers affordable family cell phone plans, with additional lines charged at a flat rate no matter which plan you're on. Other features include data add-ons in 1GB increments and international calling cards. Video streaming is limited to DVD speed - no HD streaming.

What Walmart Family Mobile doesn't offer is a plan for people who use little to no data. If you're looking for something a little lighter on the data side, we make it easy for you to compare cell phone plans from other carriers.

Walmart Family Mobile Savings

T-Mobile vs Walmart Family Mobile Price Comparison

Keep your T-Mobile phone, number & coverage: Save $360 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
T-MobileT-Mobile 4G LTEUnltd*$70/mo$840/yr
Walmart Family MobileT-Mobile 4G LTE14GB$40/mo$480/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$30/mo$360/yr

Walmart Family Mobile Coverage

Walmart Family Mobile provides nationwide coverage on the T-Mobile network. That's nothing to sneeze at - according to OpenSignal T-Mobile gives top network Verizon a run for its money in both speed and 4G availability.

Where T-Mobile struggles a little is in rural areas. If you live in a remote location be sure to check our Walmart Family Mobile coverage map to make sure they provide service in your area. You'll also be able to verify this when you sign up for service, either online or in the store.

There is also limited international roaming coverage available. You can use your phone while traveling in Canada, Mexico, or the Dominican Republic. Those calls will be billed at separate rates so you will need an international calling balance in your account while traveling.

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Walmart Family Mobile Cell Phone Plans

Walmart Family Mobile
UnlimitedminsUnlimitedtexts
2 GB4G data
$25per month
Powered by:T-Mobile
Walmart Family Mobile SIM Card
NetworkT-Mobile
Data Speed4G LTE
3G NetworkGSM
Mobile HotspotYes
Bring Your PhoneYes
Keep Your NumberYes
ContractNo - prepaid
Credit CheckNo
Customer Service8AM - 11:45PM EST, 7 days/week
International CallsYes
Money Back GuaranteeNo
Average Customer Rating1 Star2 Star3 Star4 Star5 Star5 User Reviews
Walmart Family Mobile
UnlimitedminsUnlimitedtexts
4 GB4G data
$30per month
Powered by:T-Mobile
Walmart Family Mobile SIM Card
NetworkT-Mobile
Data Speed4G LTE
3G NetworkGSM
Mobile HotspotYes
Bring Your PhoneYes
Keep Your NumberYes
ContractNo - prepaid
Credit CheckNo
Customer Service8AM - 11:45PM EST, 7 days/week
International CallsYes
Money Back GuaranteeNo
Average Customer Rating1 Star2 Star3 Star4 Star5 Star5 User Reviews
Walmart Family Mobile
UnlimitedminsUnlimitedtexts
14 GB4G data
$40per month
Powered by:T-Mobile
Walmart Family Mobile SIM Card
NetworkT-Mobile
Data Speed4G LTE
3G NetworkGSM
Mobile HotspotYes
Bring Your PhoneYes
Keep Your NumberYes
ContractNo - prepaid
Credit CheckNo
Customer Service8AM - 11:45PM EST, 7 days/week
International CallsYes
Money Back GuaranteeNo
Average Customer Rating1 Star2 Star3 Star4 Star5 Star5 User Reviews

Walmart Family Mobile Phone Deals

You've got a couple of choices with Walmart mobile service when it comes to your device. The carrier sells a decent range of top smartphones. Choose from older, more affordable models like the iPhone 6s, or splurge on the Samsung Galaxy S9. They do not offer device financing, however.

You can also bring your own phone. T-Mobile is a GSM network, so if you have a T-Mobile phone it should work with WFM. AT&T is also GSM, meaning you may be able to bring your AT&T phone to Walmart Family Mobile. You can check compatibility before you purchase your plan.

Don't have a compatible smartphone? Shop great deals on cell phones compatible with Walmart Family Mobile.

Compare Smartphone Prices

MSRP:$649$140
Apple iPhone 7

Key Considerations

Still not sure if you should choose Walmart Family Mobile? Here are a few questions to ask yourself:

  • Does the T-Mobile network provide service in your area?
  • Are you interested in a family plan?
  • Do you need an unlimited data plan?
  • Do you plan to bring your own phone or will you buy a new or refurbished device?

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Starting at:$10/mo
TelloSprint

Recap

Walmart Family Mobile is a solid choice for those who want a good deal on a decent amount of data. Multiple plan options and the ability to add lines at a discount make this carrier flexible and affordable.

On the downside, Walmart mobile has suffered a bad reputation for its customer service, in part due to inheriting TracFone's poor customer support record. But, the pricing may just be worth the hassle.

Regardless of which carrier you choose, save more money on your next device when you compare refurbished smartphones using our handy tool!

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Walmart Family Mobile FAQs

How do I switch to Walmart Family Mobile?

Switching to Walmart Family Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Walmart Family Mobile. You can keep your old number. All you need to do is order a Walmart Family Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Walmart Family Mobile have network coverage in my area?

Walmart Family Mobile is powered by T-Mobile, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile directly.

Can I keep my phone number when I switch to Walmart Family Mobile?

Yes! It's easy to port your existing phone number to Walmart Family Mobile during the activation process.

Can I bring my phone to Walmart Family Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with Walmart Family Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Walmart Family Mobile?

You can check your devices compatibility on the Walmart Family Mobile website before you signup.

Is there a contract or credit check with Walmart Family Mobile?

No. Walmart Family Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Walmart Family Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Walmart Family Mobile plan and only pay for the data you actually use.

Does Walmart Family Mobile offer family plans?

Walmart Family Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does Walmart Family Mobile billing work?

Walmart Family Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Walmart Family Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Walmart Family Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Walmart Family Mobile allow tethering?

Yes, Walmart Family Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Walmart Family Mobile website.

Does Walmart Family Mobile offer international calling?

Yes, Walmart Family Mobile includes calls to international countries, more information can be found on the Walmart Family Mobile website before you sign up.

Does Walmart Family Mobile have a refund policy?

Walmart Family Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Walmart Family Mobile website.

Who should switch to Walmart Family Mobile?

Walmart Family Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

Walmart Family Mobile Network Specs & Info

Walmart Family Mobile Network Specs

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Network:T-Mobile
Technology:GSM
3G Bands:1900 MHz
4G LTE Bands:1900 MHz, 700 MHz, 1700/2100 MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Walmart Family Mobile Company Info

Founded:2010
Headquarters:9700 N.W. 112th Avenue, Miami, FL 33178
Customer Service:(877) 440-9758
Website:https://www.myfamilymobile.com
Wikipedia:https://en.wikipedia.org/wiki/TracFone_Wireless#Walmart_Family_Mobile
Facebook:https://www.facebook.com/MyFamilyMobile
Twitter:https://twitter.com/FamilyMobile

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