Charter Internet Packages
Finding the best internet deals shouldn't be a chore. Charter Spectrum simplifies things by offering reliable and affordable internet service with no contracts and bundling options to account for your entertainment needs. Here is a closer look at its internet service offerings.
Charter Spectrum Internet Service
Charter Spectrum delivers fast internet service through its high-performance router. The router also achieves superior range to connect all your devices to WiFi so you can stream movies, listen to music or read the news from any room in your home.
To keep your speeds quick at all times, Charter Spectrum offers 24/7 technical support. If you are like me, this is a huge bonus because it indicates a company's willingness to be on standby when you are experiencing connection issues.
Along with WiFi and technical support, Charter Spectrum gives you peace of mind when you browse online. It achieves this through its security suite package. Included in this package are the following items:
- Virus detection: With this feature, you have the virus and spam detection in place so you can browse with confidence knowing the sites you visit are safe, provided you practice safe browsing behaviors such as refraining from clicking on links from unknown email recipients.
- Inbox protection: Speaking of emails, this service works to keep thieves and hackers from accessing your email inbox.
- Parental controls: Being a parent in the digital age can be tricky, so to give you peace of mind, Charter Spectrum allows you to control what your children are able to see. You can block websites based on age level, you access which times of the day they are allowed online and more.
When you sign up for Charter Spectrum internet services, you receive these security features for free for up to 10 devices.
Furthermore, it offers many perks with its internet service you won't find with other providers.
Charter Spectrum doesn't require a contract for its internet services.
Along with this, you can try its internet for up to 30 days, and if you find it isn't one of the fastest internet providers for its value, you will receive your money back.
Overall, Charter Spectrum offers an excellent array of services for its internet you can take advantage of. If you are seeking cheap internet providers, it should be at the top of your list for all you receive through it.
Charter Internet Packages
|Charter Internet||60 Mbps||$29.99|
|Internet + Voice||60 Mbps||$49.99|
|Ultra Internet||100 Mbps||$89.00|
|TV Select + Internet||60 Mbps||$89.98|
|Triple Play Select||60 Mbps||$99.99|
|Triple Play Silver||60 Mbps||$119.99|
|Triple Play Gold||60 Mbps||$139.99|
When examining Charter Spectrum's offerings, what I found was it doesn't offer much in the way of internet packages. However, what it does offer is much more than you would expect. It has one internet plan available, with download speeds of 60 Mbps. This package includes its free security suite, a free modem--which is great considering some companies charge a rental fee for theirs--and no data caps. So while there is only one plan available, it offers many enticing benefits you won't find with comparable providers.
Charter Internet Speeds
As noted above, there isn't much in the way of internet packages, so you have access to only one speed--the 60 Mbps plan. For most residential needs, this will be more than enough, unless you run a small business out of your home and need many devices connected to the internet at once.
For this reason, Charter Spectrum might not be the best option if you require more speed. Further, it doesn't have a fiber optic option like AT&T offers. So, there are limitations to its service. What you will find, however, is that for most needs this speed offering is generous.
Charter Internet Bundles
Bundling continues to be a great option for customers, as it is often the best way to receive affordable pricing on internet service and cable. Charter Spectrum bundles any combination of tv, internet, or voice. Below is a closer look at them:
TV Select + Internet
Charter Spectrum offers its most affordable internet price when you bundle with its TV services. With this package, you receive the 60 Mbps internet service with a free modem, no data caps, and free online protection. What's more, you will have access to cable television service with free HD service--something providers like AT&T don't offer their customers typically. With this plan, you receive a locked in price for the first 12 months, and you can cancel at any time. To learn more about Internet and TV bundles, check out this useful guide.
Internet + Voice
One of a unique bundling you won't find with other providers is internet and phone service. Charter Spectrum offers this package, where you receive the same blazing internet speeds and free perks, along with unlimited local calling. Similar to the internet and cable TV package, you receive the same price for the first 12 months with no contract requirements. To learn more about Internet and phone bundles, check out this useful guide.
Triple Play Select
This plan combines the internet, cable TV and home phone service all in one affordable package. You receive 60 Mbps on the fastest network available, according to Charter Spectrum. You also have your choice in these package offerings of 125+, 175+ or 200+ channels, depending on your viewing habits, unlimited nationwide calling and more for a low monthly price.
Charter Internet Availability
One of the best ways to find internet providers in my area is to visit one's website to see service availability. For Charter Spectrum, you visit its website and select the check availability button located at the top right corner of its website. Once you enter your address in and submit, it will show which, if any, services are available in your area and the pricing plans for them.
You can also use our handy zip code checker tool to determine if Charter Spectrum is in your area.
Charter Internet Plans and Pricing
It's important to note you will first want to check if its internet service is available in your area. If it is, you will have access to its 60 Mbps plan, where you receive a free modem, internet protection suite package and more for a low affordable price.
Charter Internet Customer Support
Customer service is a huge part of having internet service, as you want someone who is going to be there for you when you experience technical issues. As noted before, Charter Spectrum offers technical support 24 hours a day, seven days a week to assist you.
To contact it, you can call their service reps or access the online chat feature located on its website. It also has a link available on its contact us section, where you have access to answers to some of the most common questions customers have pertaining to the security suite, internet troubleshooting and more. Charter Spectrum also has video tutorials in this section to help you better understand the features of your internet service and your bill.
One of the big things you should look for from a support standpoint are hidden costs. To demonstrate, Comcast charges its customers $15 just to mail them a self-install kit and cancellation fees if a customer discontinues service before the contract expires.
Meanwhile, Charter Spectrum charges $29.99 for professional installation. This means for double the costs, you receive professional service in lieu of having to do it yourself whereas Comcast does offer professional installation, but the costs vary wildly depending on where you live and when you have the services installed. Therefore, for the low upfront cost, Charter Spectrum offers excellent installation services to complement its affordable plans.
The provider doesn't receive high marks from independent agencies. J.D. Power awarded Charter Spectrum a three out of five on its U.S. residential internet service provider customer satisfaction survey. While this is better than the two out of five Comcast received, it indicates there is room for improvement for Charter Spectrum.
I gave the live chat feature a try and it isn't as intuitive or helpful as other service providers such as AT&T. What I discovered was when you asked the live assistant a question, it would read keywords then provide links to a page. For example, I asked it how much it cost to have internet service installed and it sent me to the understand your bill page, where it's just general information on the terms you might find on your bill.
With this in mind, if you have any specific questions you want addressing, the best course of action would be to contact them via phone or visit a store if you have one near you.
Customer reviews and company reputation are two great ways to determine whether or not you might enjoy a Charter internet plan. Charter scored a 63/100 on the American Customer Satisfaction Index, an average score amongst its competitors. On the Better Business Bureau, Charter is an Accredited Business with an A+ score. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
Charter Internet Deals
Charter Spectrum offers low pricing for the first year on many of its bundled services. If you are looking to save time and require more than internet service, this is the best option to take. You can also contact it to find out about any promotions it might be running.
Charter Internet Review Recap
There are many things to like about Charter Spectrum's internet service. For starters, the fact you don't have to sign a contract is huge since many providers do require one. The 30-day money back guarantee is also a big draw. The biggest concern rests with the pricing now that Charter Spectrum took over Time Warner. Pricing aside, if you want the best internet providers Charter Spectrum should be on your list of companies to look closer at.
Charter Internet Plans FAQs
How Fast Is Charter High Speed Internet?
Charter offers the fastest internet speeds available starting at 60 Mbps, enough to support all the devices in your home and with absolutely no data caps.
How much is Charter Internet by itself?
Charter offers high speed Internet with speeds up to 60 Mbps for $39.99/mo for the first 12 months.
How much is charter wireless Internet?
Charter's standard rate is $59.99. Setup is $34.99 and includes professional installation. The WiFi activation fee is $39.99.
What is Charter spectrum?
Charter Spectrum is a new network of consumer services. Charter offers more HD channels than satellite, the fastest Internet speeds in the area and reliable phone service with all the best features.