Spectrum internet packages
- Fast speeds
- No contracts
- No data caps
- One-hour installation appointment window
- Plenty of bundles
- Negative customer service reputation
- No fiber option
Finding the best internet provider in your area shouldn't be a chore.
Spectrum simplifies things by offering reliable and affordable cable internet service with no contracts and bundling options to account for your entertainment needs.
COMPARE NOW: Spectrum Internet Plans & Prices
In our review, we'll take a closer look at Spectrum's internet service.
- High speed wireless network away from home with wi-fi hotspots
- 24/7 Tech support
- 30 Day Money Back Guarantee
- Unlimited download available
- No contract required
Spectrum Internet Plans & Prices
Spectrum Internet Plans
|Spectrum Internet Ultra||400 Mbps||$29.99|
|Spectrum Internet Gig||940 Mbps||$89.99|
When examining Charter internet plans, what we've found was it doesn't offer much in the way of internet packages. However, what it does offer is much more than you would expect.
Spectrum Internet & TV Bundles
|Spectrum Double Play Select||400 Mbps||125||$59.98|
|Spectrum Double Play Silver||400 Mbps||175||$89.98|
|Spectrum Double Play Gold||400 Mbps||200||$109.98|
Charter Spectrum Internet is most affordable when you bundle it with Charter Spectrum TV plans.
With its internet service, you'll receive a free modem, no data caps, and free online protection. What's more, you will have access to Charter cable TV service with free DVR service, as well as HD service.
With this plan, you receive a locked in price for the first 12 months, and you can cancel at any time. Check out our guide to learn more about Internet and TV bundles.
When comparing TV Select to AT&T U-verse TV, you'll find that the number of channels from Spectrum's TV Select is greater than the number of channels found on the U-Verse TV budget package, which is priced similarly.
Spectrum Triple Play Bundles
|Spectrum Triple Play Select||400 Mbps||125||Unlimited||$69.97|
|Spectrum Triple Play Silver||400 Mbps||175||Unlimited||$99.97|
|Spectrum Triple Play Gold||400 Mbps||200||Unlimited||$119.97|
The Triple Play Select program combines the internet, home phone, and cable TV service all in one affordable package. You typically receive 200 Mbps on the fastest network available.
You also have your choice of TV packages offering 125, 175 or 200 channels, along with unlimited nationwide calling and more for a low monthly price.
COMPARE NOW: Spectrum Internet Plans & Prices
Spectrum Internet Speeds
As noted above, there isn't much in the way of choice for Charter internet packages, so you may have access to only one high-speed internet plan.
200Mbps is more than enough speed for all your internet needs. You can check out our Spectrum internet speed test to ensure you actually receive this speed.
By comparison, AT&T U-verse now offers high-speed internet with up to 1Gbps download speeds and upload speeds.
Spectrum Internet Coverage
Spectrum Equipment & Fees
Charter Spectrum offers you a few pieces of equipment with your internet package:
- Charter's internet security suite - Keep your information safe with Charter's free internet security suite.
- Internet modem - a free internet modem is great, considering some companies charge a rental fee for theirs--and no data caps.
However, understand that there are other fees, such as tax fees, to take into consideration. Alongside internet service, you may come across a county sales tax, a federal excise tax fee, gross receipts tax, local gross receipts tax, local sales tax, and state sales tax.
Spectrum Customer Service
Customer service is a huge part of having internet service, as you want someone who is going to be there for you when you experience technical issues. As noted before, Charter Spectrum offers technical support 24 hours a day, seven days a week to assist you.
To contact it, you can call their service reps with Spectrum's customer support numbers or access the online chat feature located on its website. Charter Spectrum also has video tutorials in this section to help you better understand the features of your internet service and your bill.
The provider doesn't receive high marks from independent agencies. J.D. Power awarded Charter Spectrum a three out of five on its U.S. residential internet service provider customer satisfaction survey. While this is better than the two out of five Comcast received, it indicates there is room for improvement for Charter Spectrum.
On the Better Business Bureau, Charter is an Accredited Business with an A+ score. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
There are many things to like about Charter Spectrum's internet service. For starters, the fact you don't have to sign a contract is huge since many providers do require one. The 30-day money back guarantee is also a big draw.
The biggest concern rests with the pricing now that Charter Spectrum took over Time Warner. Pricing aside, if you want the best internet providers, Charter Spectrum should be on your list of companies to look closer at.