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Spectrum Internet Review

Last Updated:
Spectrum Internet Review
Overall Rating: 4 out of 54 Stars
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Finding the best internet provider in your area shouldn't be a chore.

Spectrum simplifies things by offering reliable and affordable cable internet service with no contracts and bundling options to account for your entertainment needs.

COMPARE NOW: Spectrum Internet Plans & Prices

In our review, we'll take a closer look at Spectrum's internet service.

Spectrum Internet Plans & Prices

Provider/PackageDownload SpeedMonthly Price
Spectrum Internet200 Mbps$45.00

When examining Charter internet plans, what we've found was it doesn't offer much in the way of internet packages. However, what it does offer is much more than you would expect.

Spectrum Internet & TV Bundles

Provider/PackageDownload SpeedTV ChannelsPhone PlanMonthly Price
Spectrum TV Select + Internet200 Mbps125N/A$89.98
Spectrum TV Silver + Internet200 Mbps175N/A$109.98
Spectrum TV Gold + Internet200 Mbps200N/A$129.98

Charter Spectrum Internet is most affordable when you bundle it with Charter Spectrum TV plans.

With its internet service, you'll receive a free modem, no data caps, and free online protection. What's more, you will have access to Charter cable TV service with free DVR service, as well as HD service.

With this plan, you receive a locked in price for the first 12 months, and you can cancel at any time. Check out our guide to learn more about Internet and TV bundles.

When comparing TV Select to AT&T U-Verse TV, you'll find that the number of channels from Spectrum's TV Select is greater than the number of channels found on the U-Verse TV budget package, which is priced similarly.

Spectrum Triple Play Bundles

PackageDownload SpeedTV ChannelsPhone PlanMonthly Price
Spectrum Triple Play Select200 Mbps125Unlimited$99.97
Spectrum Triple Play Silver200 Mbps175Unlimited$119.97
Spectrum Triple Play Gold200 Mbps200Unlimited$139.97

The Triple Play Select program combines the internet, home phone, and cable TV service all in one affordable package. You typically receive 200 Mbps on the fastest network available.

You also have your choice of TV packages offering 125, 175 or 200 channels, along with unlimited nationwide calling and more for a low monthly price.

COMPARE NOW: Spectrum Internet Plans & Prices

Spectrum Internet Speeds

As noted above, there isn't much in the way of choice for Charter internet packages, so you may have access to only one high-speed internet plan.

200Mbps is more than enough speed for all your internet needs. You can check out our Spectrum internet speed test to ensure you actually receive this speed.

By comparison, AT&T U-verse now offers high-speed internet with up to 1Gbps download speeds and upload speeds.

Spectrum Internet Coverage

Check out our coverage checker to see which internet providers are available at your zip code. Or view the Spectrum Coverage Map.

Spectrum Equipment & Fees

Charter Spectrum offers you a few pieces of equipment with your internet package:

  • Charter's internet security suite - Keep your information safe with Charter's free internet security suite.
  • Internet modem - a free internet modem is great, considering some companies charge a rental fee for theirs--and no data caps.

However, understand that there are other fees, such as tax fees, to take into consideration. Alongside internet service, you may come across a county sales tax, a federal excise tax fee, gross receipts tax, local gross receipts tax, local sales tax, and state sales tax.

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Spectrum Customer Service

Customer service is a huge part of having internet service, as you want someone who is going to be there for you when you experience technical issues. As noted before, Charter Spectrum offers technical support 24 hours a day, seven days a week to assist you.

To contact it, you can call their service reps with Spectrum's customer support numbers or access the online chat feature located on its website. Charter Spectrum also has video tutorials in this section to help you better understand the features of your internet service and your bill.

The provider doesn't receive high marks from independent agencies. J.D. Power awarded Charter Spectrum a three out of five on its U.S. residential internet service provider customer satisfaction survey. While this is better than the two out of five Comcast received, it indicates there is room for improvement for Charter Spectrum.

Read: Spectrum Customer Reviews

On the Better Business Bureau, Charter is an Accredited Business with an A+ score. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.

Recap

There are many things to like about Charter Spectrum's internet service. For starters, the fact you don't have to sign a contract is huge since many providers do require one. The 30-day money back guarantee is also a big draw.

The biggest concern rests with the pricing now that Charter Spectrum took over Time Warner. Pricing aside, if you want the best internet providers, Charter Spectrum should be on your list of companies to look closer at.

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Spectrum Internet Review FAQs

QHow Fast Is Charter High Speed Internet?

A

Charter Communications offers the fastest internet connection speeds available starting at 60 Mbps, enough to support all the devices in your home and with absolutely no data caps.

QHow much is Charter Internet by itself?

A

Charter high-speed internet features speeds of up to 60 Mbps for $39.99/mo for the first 12 months, though depending on where you live, you could also be eligible for 100 Mbps. Included in the service is the inclusion of a free internet modem. To compare is XFINITY Internet. Comcast Internet's smallest tier, Performance Internet, is the same price as the 60 Mbps tier of Charter Internet, but you will only receive speeds of up to 25 Mbps with this type of Comcast Internet. In other words, you're paying the same amount for slower speeds with XFINITY Internet. However, you won't receive incredibly fast speeds of up to 1 Gbps. Another internet service that can be compared to Charter Internet is Suddenlink Net. Suddenlink Net offers speeds of up to 1 Gbps, complete with unlimited data.

QHow much is Charter wireless Internet?

A

Charter's standard rate is $59.99. Setup is $34.99 and includes professional installation. The Charter internet service WiFi activation fee is $39.99.

QWhat is Charter spectrum?

A

Charter Spectrum is a new network of consumer services. Charter offers more HD channels than satellite, some of the fastest internet speeds in the area, and reliable phone service with all the best features.

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