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Google Fiber Internet Reviews

Google Fiber user reviews & customer ratings

Average Customer Rating2 User Reviews
User Rating Distribution
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Google Fiber customer service reviews


Advertise fast upload speed but don’t deliver! Horrible customer service and lie on their billing! Don’t waste your time! Find another ISP!

Fast, stable internet when wired

Google Fiber, in itself, is amazing. While the customer service has its flaws (it took three days to tell us that, no, they cannot come over and install our ethernet jacks - in the end, we had to install that ourselves, but hey at least they provided us with a credit), the service is awesome. 99 percent, the net is stable, though when we do have wifi issues, it's really bad. But we get 1000Mbps for a flat fee - $70 without yearly price increases- and it comes with absolutely no contract. Wholly recommend Google Fiber!

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Google Fiber Internet FAQS

How much does Google Fiber Internet cost a month?

Google Fiber Internet prices start at $50 per month. The pricing varies depending on your area, the download speed, and whether you bundle it with other services.

Is Google Fiber Internet available in my area?

To check if Google Fiber Internet is available in your area, you can use our Internet provider by zip code tool.

Is Google Fiber Internet cheaper if you bundle it with TV or landline?

Yes. Google Fiber bundle deals offer better overall value if you buy more than one service.

Does Google Fiber Internet service include WiFi?

Yes. Google Fiber Internet service includes WiFi.

Google Fiber Specs

States Covered:10 states
Population Covered:2.1M
Connection Type:Fiber
Internet Speeds:100Mbps - 1000Mbps (varies by location)
TV Channels:150+
4K Channels:No

Google Fiber Company Info

Company Name:Google
Headquarters:1600 Amphitheatre Parkway, Mountain View, CA 94043
Customer Service:1 (866) 777-7550
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter