Vyve Broadband Reviews

Sent bills to wrong address. Said they would send reprint. Still waiting. Paid bill on 5 houses with bills sent to my email. No service. Stated have to wait for check to process. It’s your fault that I never got a bill!!! I even called and was told it wasn’t due yet. You have my phone number and email but you never contacted me. Bunch of idiots!!

Constantly lagging and going out. Having to ask multiple questions to get the obviously bothered receptionist to give any information on the right package to upgrade to based on usage. Upgrading to the highest package to cover all the devices and security system only to discover the service is not any different. Still lagging, still constantly going out.

Vyve used to be the best provider but I hate the service now because it is constantly going offline and buffering all the time now and within a few days it says I have used up half of my data and I would have just paid for the month. I rarely get to enjoy it for months now

Corporate sold southwest KS business (Internet) to Idea Tek. Without any notice, they shut off cable TV To everyone, even though we paid for service thru Nov. Now hundreds of people have no TV service including nursing homes, hospitals and elderly. Vyve gave NO NOTICE to anyone they were shutting service down. The elderly are quarantined and now have no access to a TV. The satellite tv companies are booked for weeks for installs and many elderly do not have smart tv’s that have roku so they cannot stream, nor do they even know how to stream.

It’s unbelievable you accept our payments, do not give notice to your customers of shutting down and tell your customer service people they are not allowed to speak about this area since it is shut down. Whoever made this decision should be terminated immediately! How would you feel if your father is locked in a nursing home room because of a virus and now has NO CONNECTION TO THE OUTSIDE WORLD, because VYVE cut off their TV with no notice to allow people to switch to another service.This should be criminal! SHAME ON YOU VYVE! We hope you go broke! And we will mount a campaign against your selfish behavior! We are calling in the news media and exposing you for what you are on social media!

our technician Kyle Wellborn was the best ! Courteous, kind, respectful. :)

Rep immediately fixed a problem that Northland could not fix in 5 years

Terrible, this company claims to have highspeed internet but it always lags and you have to reset the modem which then takes 5 to 10 minutes to power back up.

Poor CS! Pay too much for very little in rural areas but have no other providers in area

Vyve Broadband started out okay. They have recently been having outages, lied to me about billing due dates to collect late fees. The worst internet provider I have ever experienced as far as billing.

Poor

I've spent about 90 minutes on hold trying to talk to a human. Was transferred twice only to end up back into the automated phone system. There was literally no one to ask for help with my cable channels going out.

Never good when I call and talk to someone say one thing and I'm still paying for equipment I lost in a fire two yrs ago

Internet is constantly going out. Vyve has been the worst internet experience I've ever had.

Horrible internet service. Works 20% of the time. Horrible customer service.

Best internet service I ever had!!! Super fast too!

Very pleased with Vyve.

Internet buffers constantly when watching movies! Rebooting helps but only for a few hours before it happens all over again. Starting to reconsider this service.