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Windstream Reviews

Windstream user reviews & ratings

Windstream User Reviews

Not RecommendedNothingWell Windstream where do I start I am a customer i

Well Windstream where do I start I am a customer in Doniphan Missouri and lets just say that ever since Windstream went into bankruptcy things have gotten worse and Windstream is still in the age of DSL that's right DSL and you wanna know my speed most days is between 10 to 15 Mbps that's it and when I talked to Customer Service I always get the same bullshit answer that I normally get and the run around and the Technicians are super nice in the area I am in I don't have a problem with the Technicians what so ever but Windstreams very own CEO does not give a damn for my Rural Area where I live in and I think its ridiculous that when somebody writes a review or calls Customer Service Reps that they don't care I mean jesus if I had it my way Id leave Windstream and go somewheres else but nope this is my only option in the area and not having decent enough speed to run all my devices is ridiculous I mean its 2020 Windstream get with the damn times but I hope the CEO of Windstream can do something about it and fast because trust me things in Doniphan Missouri are not really that great from my point of view with Windstream if they would put the fiber optic cable down my road I would not be writing this review and for those that have Windstream I really feel sorry for them

Not RecommendedNothingjust expensive and slow uploads

Just expensive and slow uploads. They keep raising prices and I have to keep calling them to get the princes down. Just a thuggish company.

Not RecommendedNo longevity requirment. You can quit anytime. ZERO speed. Poor connectivity. HIGH $

Windstream is a dinasor. The cost is horribly high and is no better than dial-up network. Speed is slow and often so bad that a video or even surfing the net will stall or not upload. They over charge for this pitiful, and often rude customer service. Power outages etc.

Not RecommendedNOTHINGALWAYS GET NOT AVAILABLE on deman or tv

I hate it.To high in $ not worth the trouble

Not RecommendedNothingService is terrible

I've had no internet and no phone service for 6 days

Not RecommendedSlow but mostly stable speedSlow, poor customer service

I just moved to a new residence in the Sanford (27332) area, in doing so as part of my income I needed to acquire internet service to make the move from our previous address to the new as seamless as possible. I made contact ahead of time with Windstream Customer Care staff and confirmed that my new address was serviced by Windstream. I made arrangements with the customer service staff member to move service on the date of 11/30/2018 to the new address. I was advised by telephone that nothing more would be needed other than transporting my current router from the old address to the new address and plugging in.

Needless to say, I did as informed and had no signal to the wireless router. I contacted the customer care staff back on the date of 12/02/2018 and was then informed that service could not be obtained at that time due to the lack of connectivity in my area. I was told that there is no exact connection date, and they are unsure when I would be able to acquire service. I have been told as recent as 12/10/2018 my connection date again undetermined? Windstream is fully aware that they are the only provider in my area, hence why they can get away with such poor customer service. If I had another choice for internet, or If I were you; I would choose another company that has more genuine concern for their customers. As soon as I have another viable option I will be canceling any future service.

RecommendedPrice and package optionsNone

I can do whatever I want without any issues, it has never let me down no matter what time of day. Even better is the price we pay, it saves us alot of money.

RecommendedCustomer supportConnection Speeds

My internet has gone down a couple of times but customer support whoever I have spoken to has always gone above and beyond to help fix the problem. The main issue I have is that the speeds are not what you sign up for, they are not as fast as you think.

RecommendedTechnical advisorsDownload speeds

I was getting speeds a lot less then what I am paying for so called Windstream who were really helpful and checked the speed and came up with the same slow 8mbps. The tech guy came out found and fixed the issue within an hour! No problems since!

RecommendedTechnical advisorsDownload speeds

I was getting speeds a lot less then what I am paying for so called Windstream who were really helpful and checked the speed and came up with the same slow 8mbps. The tech guy came out found and fixed the issue within an hour! No problems since!

RecommendedPrice and package optionsNone

I can do whatever I want without any issues, it has never let me down no matter what time of day. Even better is the price we pay, it saves us alot of money.

RecommendedCustomer supportConnection Speeds

My internet has gone down a couple of times but customer support whoever I have spoken to has always gone above and beyond to help fix the problem. The main issue I have is that the speeds are not what you sign up for, they are not as fast as you think.

Windstream Internet FAQS

How much does Windstream Internet cost a month?

Windstream Internet prices start at $27 per month. The pricing varies depending on your area, the download speed, and whether you bundle it with other services.

Is Windstream Internet available in my area?

To check if Windstream Internet is available in your area, you can use our Internet provider by zip code tool.

Is Windstream Internet cheaper if you bundle it with TV or landline?

Yes. Windstream bundle deals offer better overall value if you buy more than one service.

Does Windstream Internet service include WiFi?

Yes. Windstream Internet service includes WiFi.

What Internet speeds does Windstream offer?

Windstream offers Internet speeds from 25 Mbps - 1,000 Mbps. The speed you actually recieve will depend on your area and the plan you choose.

How do I get a Windstream Internet discount?

Always compare Internet deals from multiple providers to ensure you get the best deal. When you call to order Windstream Internet, always ask if they have any special deals or promotions running. Also, if you bundle Windstream Internet with other services you will always get better overall value for money.

Windstream Specs & Info

Windstream Specs
Services:TV (Kinetic and DIRECTV)/Internet/Landline
States Covered:18 states
Population Covered:16.2M
Connection Type:DSL & Fiber
Internet Speeds:15Mbps - 1,000Mbps (varies by area)
Modem:Included
Data Caps:None
TV Channels:250+ (Kinectic)
On Demand Library:10,000+
4K Channels:Yes
Contract:None

Windstream Company Info

Company Name:Windstream
Founded:2016
Headquarters:4001 Rodney Parham Rd. Little Rock, AR 72212
Employees:10,000+
Customer Service:Mon. - Fri., 8am - 6pm, Sat. 8:30am - 5pm EST
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter

Get Windstream Now: CALL (888) 512-5372