Rob has 15+ years experience running price comparison & review websites that empower consumers to find the cheapest cell phone services, cell phone deals, home phone, and internet providers available. He has been published in Forbes, US News, Entrepreneur, Huffington Post, Inc.
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7
Pros
Wide range of speed options
Panoramic wi-fi to cover weak spots
Hotspot access away from home
No commitment required
Cons
Available in limited number of states
Slow upload speeds on some plans
Finding the best internet service, like Cox Communications concerns more than just finding a low price. You should also look for excellent service, great features such as WiFi hotspots and more.
No worries, we have your back, as we've compiled the details on the available Cox internet plans.
Inside this guide, you'll find information on their available internet plans, their TV & home phone bundles, customer service, and more.
Here's a closer look at some of the broadband internet packages from Cox:
Essential: With the Internet Essential Plan, you receive downstream speeds up to 30 Mbps, making it great for video streaming, surfing the internet and more.
Preferred: This cable internet plan comes with downstream speeds up to 100 Mbps. If your home has five to seven internet connections, this plan is perfect for you.
Ultimate: The best plan in terms of speed, this cable internet gives you download speeds as fast as 300 Mbps, with upload speeds of up to 300 Mbps. This is far faster than the download and upload speeds you would find with plans offered by Time Warner Spectrum.
Along with the internet, you receive 140-250 channels in your TV package (you can learn more about Cox's channel lineup here), and unlimited calling to 30 countries including the United States, Canada, and Mexico.
Cox internet deals
Package
Speed
Channels
Phone Plan
Price
Cox Internet Preferred 250 + Contour TV Preferred + Voice
Cox Internet Ultimate 500 + Contour TV Preferred + Voice
500 Mbps
140
Unlimited
$187.99
Cox Internet Gigablast + Contour TV Preferred + Voice
1000 Mbps
140
Unlimited
$217.99
Cox offers a few triple play bundles:
Silver Bundle - The Silver Bundle combines blazing-fast internet with cable television and home phone services. With this package, you receive internet download speeds of up to 300Mbps, 170+ channels and unlimited calling.
Gold Bundle - The Gold Bundle is the ultimate offering from Cox. This package includes internet service with download speeds approaching 300 Mbps. Along with speedy internet service, you have access to more than 250 channels and unlimited home phone service.
Cox internet speeds
Along with activities, the number of devices you have also factored into the speeds you need.
Luckily, Cox has a wide range of internet speeds, varying from 10 Mbps to 1000 Mbps. Their diverse offering of internet speeds is perfect for most households.
Download speeds: Speeds can vary depending on location, but Cox internet plans range from around 25 Mbps up to 1,000 Mbps. You can check your address with our Cox internet speed test, to see if you can get Cox fiber internet in your area.
Affordable prices: The best will depend on what services you want and your personal needs, but Cox offers affordable options for all budgets.
Coverage: For options in your area you can check the Cox coverage map using your ZIP code to find the best deals at your home.
Prepaid plans:Cox prepaid internet (called StraightUp Internet) is available. You pay upfront each month, so with no contract, you have the flexibility to change your plan at any time.
Bundle your services: You can save money with Cox bundle deals. Whether you're looking at bundling TV, Internet, and phone or just two services, there are plenty of products and services to choose from.
TV packages: You can choose from Cox Contour TV Starter, Cox Contour TV Preferred, Cox Contour TV Preferred Plus, and Cox Contour TV Ultimate, depending on the channels and features you're looking for.
TV channel lineup:Cox TV packages start from around 75+ up to 250+ channels. The Cox channel lineup varies with the packages and they make them easily customizable so you can add 4 premium channels; HBO Max, Cinemax, SHOWTIME, and STARZ at an affordable price.
VoIP calling: Cox home phone offers a digital phone service with Voice over Internet Protocol (VoIP) for crystal clear calling.
Calling features: Cox Voice plans include nationwide calling, readable voicemail, robocall blocking, enhanced 911, and more.
Unlimited calling: With Cox phone services you'll get free unlimited calls within the US and the US territories as well as Mexico, Canada, and Europe.
International calls: For a small additional fee you can add international calling to over 230 countries.
Customer service: Find out more on customer satisfaction and what Cox customers are saying with Cox reviews.
Cox internet equipment & fees
You have the option to add premium technical support and the type of installation you want. This four-step process gives you transparency in pricing, as you select the equipment, technical service, and installation you want.
With your equipment you also receive a few perks:
Cox Email Address - Even if you may not use said email address) as well as Cox Security Suite Plus. You also have access to up to 10 email accounts with 2 GB storage through Cox's internet service.
McAfee Software - You receive this software for up to five devices and it's compatible with your PC, iOS, Mac and Android devices.
Cloud Drive - The Cloud Drive is sufficient, even if it isn't in our top recommended online backup services, giving you access to secure storage where you can place your pictures, movies, files and more. Along with secure storage, it's easy for you to share items with your loved ones.
Portable WiFi - You can connect for free to the nation's largest network of over 500,000 WiFi hotspots, giving you free access to the internet when you travel so you don't have to go through your cellular data.
Overall, Cox offers transparent pricing, excellent security features and access to ample WiFi hotspots, making it an enticing option for you to consider.
Cox internet customer service
Cox Cable offers a few customer support numbers. You can call, chat online, find a store near you or access online resources to help you find answers. What's more, Cox offers specialized numbers for topics such as home networking and tech solutions both of which are available 24 hours a day, seven days a week.
After reviewing many customer opinions on Cox's internet service, the most common complaint has been unreliable internet speeds. Some residential customers remarked they have had the company replace several routers and still have experienced difficulty.
Customer reviews and company reputation are two great ways to determine whether or not you might enjoy a Cox high-speed internet plan.
The American Customer Satisfaction Index scored Cox at 63. This rating is below the industry benchmark for internet providers. In addition, Cox scores below competitors such as AT&T, Cox, and Spectrum.
Cox internet plans FAQs
What is the best Cox internet plan?
The best Cox internet plan depends on your needs. Whether you're looking for a high-speed connection for streaming and downloading or high demand for your family, there's a plan to suit.
Does Cox offer internet only plans?
Yes. Cox does offer internet only plans.
How much does Cox internet cost?
Cox internet only plans cost between $20 to $70.
Is Cox internet good?
When looking for the best internet providers at your address, Cox is a decent option. Especially if you are looking for a wide variety of speeds and plans. In fact, it offers faster internet service than you will find with competitors.
Furthermore, when you sign up for service, you don't have to commit to a contract, you receive a 30-day money back guarantee and you don't have to pay for professional installation if you sign up with eligible packages.
How does Cox's cable service compare to the competition? You can find out by reading our review of the best internet providers for rankings, analysis, and comparison.
