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Month-to-month service option
Quality DVR choices
Rate hikes after promotional pricing expires
Negative customer support ratings
Shopping for TV service? If you're like most people, you probably find the options overwhelming.
Should you go with satellite or cable? Should you bundle with other services? Which DVR should you choose?
Xfinity from Comcast gives you multiple avenues to feed your entertainment cravings. With rare sports channels, Latino packages, and more available, Xfinity offers plenty of choices. Plus, they top it all off with a money-back guarantee.
This review will give you an overview of Xfinity TV packages, including the best Xfinity bundles, which come with options like Xfinity internet service and landline.
Xfinity cable packages & prices in 2023
Xfinity cable TV packages
A good benchmark of a cable TV providers is versatility in its package offerings. You want a wide variety of choices, as you will be more apt to find a plan that's suitable for your viewing preferences.
With this in mind, you receive ample package choices through Xfinity.
Xfinity TV plans
Xfinity cable & internet packages
Xfinity cable deals
Xfinity TV channels
You can use the check the Xfinity channel lineup to decide which plan suits you best.
Xfinity premium channels
Comcast Xfinity TV offers several premium movie channels, beginning at $10 per month. Here are the movie channels available:
The Movie Channel
Xfinity sports channels
There are several sports packages to choose from with Xfinity TV service:
NHL Center Ice
NBA League Pass
High-speed internet: Xfinity internet plans offer more internet speeds than most internet service providers, with up to six speeds available, depending on where you live.
Data cap: With Xfinity internet deals you'll find a 1.2TB data limit (although this can vary by location). Overage charges are issued if you go over your limit. However, with Xfinity Internet, there's an option to pay extra for unlimited data.
Download speeds: Speeds may vary depending on where you live, but they offer speeds ranging from 50 Mbps up to 3,000 Mbps. You can use our Xfinity internet speed test to find availability in your area. You'll also find faster speeds with Xfinity fiber internet plans.
Monthly costs: Prices vary by location, but their basic plans offer affordable options.
Parental controls: There are features to help keep your kids safe on the internet, but they differ depending on the Xfinity device or modem you choose.
Coverage: Availability can vary but you can check coverage at your home with the Xfinity coverage map.
No contracts: If you don't want to sign a contract, Xfinity prepaid internet plans offer many of the same benefits as their postpaid internet plans. The plus is no credit checks, hidden costs, or additional fees.
Bundle your services: Xfinity bundle deals can save you money if you're looking for top cable TV, Internet, and home phone service, with their double or triple play options.
TV packages: As the largest cable TV provider in the US, you can choose from Xfinity Basic Cable, Xfinity Digital Extra, and Xfinity Digital Preferred, depending on the channels and features you're looking for.
TV channel lineup: With Xfinity TV packages there's the option to add on premium channels like HBO Max, STARZ, SHOWTIME, although some of these are included with their higher tier packages. The Xfinity channel lineup starts from around 10+ channels, up to 185+.
Self-installation: You could save on technician fees and install Xfinity TV yourself.
VoIP: Xfinity Voice is a digital voice service (Voice over Internet Protocol). As it runs over your existing internet connection you can expect crystal clear calls.
VoIP features: Get call forwarding, 3-way calling, call waiting, caller ID, and many more features available.
Unlimited calls: Depending on the plan you choose you'll get unlimited local calls, but nationwide calls are an extra fee.
International calls: Options are available with Xfinity phone services, at a small extra cost. If you opt for this you'll get international call options to Canada, China, India, Hong Kong, and more.
Customer service: Find out more about customer satisfaction and what Xfinity customers are saying with Xfinity reviews.
Increased competition: You can find out more about Xfinity services and their main competitors by comparing AT&T vs Xfinity, Xfinity vs Verizon FiOS, or compare satellite TV providers DIRECTV vs Xfinity and Dish vs Xfinity.
Xfinity cable availability
You can see if you qualify for Xfinity coverage by checking our Xfinity coverage map.
|States Covered||39 states|
|Connection Type||Fiber & Cable|
|Internet Speeds||25Mbps - 2000Mbps (varies by area)|
|Contract||No Term, 1-year, 2-year|
Xfinity DVR & TV equipment
Xfinity offers two types of equipment:
X1 DVR - XFINITY's X1 HD DVR service is excellent in that it gives you the ability to record programs. That way you don't miss them if you can't watch them live. However, this is only the tip of the iceberg as far as what the X1 can achieve.
XFINITY On-Demand - Comcast Xfinity offers a unique on-demand service in that with a qualifying package you will have access to the Top 100 shows, as the system preloads them so you can watch whenever you want.
Xfinity cable customer service
There's no way to sugar coat this, Xfinity doesn't have the best customer service.
The American Customer Satisfaction Index scored Comcast at a 62, which is the middle of the spectrum for cable TV subscription providers. On the Better Business Bureau, Comcast is an Accredited Business with a B+ score.
Trustpilot, a website that ranks companies purely from customer reviews, rates Comcast a 1.9/10. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
At the same time, Comcast customer support is making strides toward improving customer satisfaction. According to the study, it received a 14.8 percent increase in satisfaction from last year to now. While Comcast has some ways to go to compete with the top providers such as AT&T and Verizon Fios, it is on the right path.
Comparing Xfinity TV packages
Before we dive into our full review, you'll want to think about:
Does Xfinity cover the area you live in?
Are there any specific channels you can't live without?
Do you want to bundle your services or do you just want TV?
Xfinity TV Packages FAQs
What is the best Xfinity TV package?
The best Xfinity TV package will depend on your needs and the area you live in.
How much does Xfinity TV cost?
Xfinity TV packages start from $49.99. You can choose TV only or bundle with internet and landline.
If you are looking for cable providers in your area with a good selection of packages, then Xfinity isn't a bad option to consider.
It offers a wide variety of sports, movie, and international programs, excellent equipment to keep you connected, low promotional rates, and a 30-day money back guarantee.