We 

Full Advertiser Disclosure:

MoneySavingPro believes everyone should be able to cut their bills and choose the best deal based on their individual requirements. While our site doesn't feature every carrier or provider available on the market, we're sure you'll be able to make significant savings from the information we provide and the free independent tools we create.

How can we provide this service for free? Our partners compensate us. This may influence which plans we compare and review and write about, but it does not effect our recommendations or advice, which are based on thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services.

 when you click our links.

Mediacom Reviews

Mediacom customer service ratings

Mediacom
Average Customer Rating18 User Reviews
User Rating Distribution
5 Stars7
4 Stars4
3 Stars0
2 Stars3
1 Star4

Read 18 Mediacom user reviews

Its entire existence.

I lived in Indonesia, a third world country, for two years and never experienced the connectivity issues that daily occur with mediacom. The company should be embarassed and ashamed of their product and their service.

EVERYTHING THIER PRODUCTS ARE NOT RELIABLE

I have been a Mediacom customer for over three years only out of necessity because we have no other internet service available and the only other option for TV service is satellite. I have had NUMEROUS issues with both my internet and my television service over the years. They have replaced 3 TIVO boxes and 3 Routers and yet still the problems remain. If you have to call after hours or on weekends your going to get a foreigner reading a script to you that sounds like a Robot. I WOULD NOT EVER RECOMMEND THIS COMPANY, THEY ARE LAUGHABLE WHEN IT COMES TO CUSTOMER SERVICE, IF I COULD GIVE THEM 10 NEAGTIVE STARS I WOULD DO SO. DO YOURSELF AND YOU RFMAILY A FAVOR AND DO NOT USE THIS COMPANY!

Cannot seem to get anything right

Looking at broken pieces of picture and wondering why I pay for it

Reliability and stability of the internet

Speed is fine when it works. However, I often lose the connection, especially in the evenings.

works only sometimes

many down times, keep repluging modem

YOU NEED A PIN TO FIND OUT (EVERYTHING)

HELL ON EARTH FOR A HOUR THAT I WILL NEVER GET

Service is awful. Can't get straight answer to ?s.

Every month internet goes out. Service calls are 4 days out! Not acceptable. Can't get straight answer to questions. Plans are not as flexible as other companies. Too hard sell when you talk to them. Internet site is horrible. Can't find answers without 'talking' to sales people. Waste of time...

Good cost

Decent experience except when outage. They only have customer service online when when service is out.

Helpful Customer Service Reps

My internet connection is mostly ok, but intermittently there are connection issues, but these are always resolved quickly with the help of the helpful and friendly customer reps.

Knowledgable Technicians

Technicians are great. They came out fixed the problem within a couple of hours!

Best Internet service

This is the best internet service I have ever had from any provider. If there are any problems they are always on hand and are resolved straight away.

Good and reliable service

They don't have as many options as other providers, but for us it is all we need and the connection is reliable.

Excellent internet speed

Being with Mediacom for a year we have had a great service. We stream alot through Netflix and also our music and the internet speed is excellent. We have had the occasional time when the service drops, but Medicom are always quick to fix it.

Knowledgable Technicians

Technicians are great. They came out fixed the problem within a couple of hours!

Good and reliable service

They don't have as many options as other providers, but for us it is all we need and the connection is reliable.

Helpful Customer Service Reps

My internet connection is mostly ok, but intermittently there are connection issues, but these are always resolved quickly with the help of the helpful and friendly customer reps.

Excellent internet speed

Being with Mediacom for a year we have had a great service. We stream alot through Netflix and also our music and the internet speed is excellent. We have had the occasional time when the service drops, but Medicom are always quick to fix it.

Best Internet service

This is the best internet service I have ever had from any provider. If there are any problems they are always on hand and are resolved straight away.

How would you rate Mediacom?
In a few words, what should everyone know about Mediacom?step 2 of 5
Tell us about your experience.step 3 of 5
A little about youstep 4 of 5

How human are you?step 5 of 5

Your review has been submitted. Thank you!

Mediacom Specs

Services:TV/Internet/Landline
States Covered:22 states
Population Covered:7.9M
Connection Type:Fiber & Cable
Internet Speeds:60Mbps - 1,000Mbps (varies by area)
Modem:Included
TV Channels:170+
4K Channels:No
Contract:1-year, 2-year, 3-year

Mediacom Company Info

Company Name:Mediacom Communications
Founded:1995
Headquarters:1 Mediacom Way, Mediacom Park, NY 10918
Employees:1,001 - 5,000
Phone Number:(888) 482-6411
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter