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Metro by T-Mobile SIM Card

Bring your own phone to Metro by T-Mobile

Metro by T-MobileCheck coverage in your area
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Metro by T-Mobile SIM Card

UnlimitedminsUnlimitedtexts
Data10GB-Unltd
Starting at$40
Powered by:T-Mobile
PlanMinutesTextsDataPrice
10GB DataUnlimitedUnlimited10GB$40
Unlimited DataUnlimitedUnlimitedUnlimited$50

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Metro by T-Mobile SIM Card FAQs

What is a Metro by T-Mobile SIM card?

A SIM (Subscriber Identity Module) card is a removable memory chip that stores information unique to the cell phone user.

What does a Metro by T-Mobile SIM card do?

Cell phones need a SIM card in order to connect to a phone network in order to make calls.

How do I remove a Metro by T-Mobile SIM card from my phone?

The position of the access cover varies by phone but it’s usually on the side of the device. To remove the SIM card, use an eject tool or paper clip and push to release the SIM card tray.

How do I insert a Metro by T-Mobile SIM card into my phone?

The position of the access cover varies by phone but it’s usually on the side of the device. Place the new SIM card into the SIM card tray and slide the tray into your phone.

What SIM card size do I need?

There are 3 SIM card sizes: standard, micro and nano SIM. All phones released since 2014 (Apple iOS and Android) now support the nano SIM card. Older phones will require either the standard or micro SIM card but most MVNOs will send out a SIM card that can be adapted to all 3 sizes.

How much does a Metro by T-Mobile SIM card cost?

The cost of the Metro by T-Mobile SIM card varies between carriers. Typically, the cost is $4-5 but some carriers offer free SIM cards with their prepaid cell phone plans.

Where can I buy a new Metro by T-Mobile SIM card?

You can purchase a Metro by T-Mobile SIM card online or in a cell phone or electronics store.

How do I activate my new Metro by T-Mobile SIM card?

Activating your new Metro by T-Mobile SIM card is straight forward. When you receive your SIM card, contact the carrier and they will talk you through the activation process.

How do I configure my new Metro by T-Mobile SIM card?

You may need to adjust the APN settings on your phone. The carrier will help you with this during activation.

Will my device work with a Metro by T-Mobile SIM card from another carrier?

Any unlocked device with a Metro by T-Mobile SIM card slot should work. However, phone compatibility does vary by exact device and carrier, so it’s important to check that your phone is supported on the carrier website, prior to ordering a new SIM card.

Can I keep my phone number when I switch the SIM card?

Yes, it’s simple to transfer your phone number when you bring your phone to a new carrier.

Do these low-cost carriers provide cell phone coverage in my area?

Although you may not be familiar with some of the carriers, all MVNOs are powered by one or more of the 4 major networks (Verizon, T-Mobile, AT&T and Sprint). Therefore, you should not experience any loss in service.

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Metro by T-Mobile Network Specs

Network:T-Mobile
Technology:GSM
3G Bands:800, 1900Mhz
4G LTE Bands:700 MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Metro by T-Mobile Company Info

Founded:1994
Headquarters:2250 Lakeside Blvd Richardson, TX 75082
Employees:1,001-5,000
Customer Service:(888) 863-8768
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter

Metro by T-Mobile User Reviews

Metro by T-Mobile
Average Customer Rating8 User Reviews
User Rating Distribution
5 Stars2
4 Stars2
3 Stars0
2 Stars1
1 Star3
0 Stars0
Not RecommendedNothingWorst experience, Worst Customer service

I was loyal to MetroPCS for 12 years. They rise my account without any explanation and when i tried to find out everybody gave me a different explanation and treat me horrible ,at the end they told me that I have to pay more than they send me in my original payment and they are going to cut my account for 7.20 dollars. I was a client f them all that time and they never value me for discounts and now they rise my account without explanation and everybody gave me a different explanation. They don't value me as a loyal client. I don't value them either.

Not RecommendedPriceEverything else.

I've been trying to get hold of metro for 2 days to find out why my data isn't working. The customer service automated line literally hung up on me. Finally reached a rep, his first suggestion was to switch to a new plan that was $40 higher. Then he told me to go to a local store (we have 2 in town). They both closed 45 minutes early, apparently. Instead of paying my bill next month I'm going to rent a billboard to earn everyone to stay away from Metro by T-Mobile. And icing on the cake...got home from wasted trip to their stores to find a promotional offer in my mail. From T Mobile. Trying to steal their own customers?

Not RecommendedCheapCustomer service

I have been a loyal Metro Pcs customer since 2013. I decided to buy my Husband a new phone for Father's day. I went on Metro's website and purchased a $150 phone, screen protector, and case totaling $200. I received a confirmation email with an order number. It said if I ordered the phone before 3pm I would get the phone the next day. If i ordered after 3pm, i would get the phone the following day. It said i should expect a email once the phone has been shipped. 6/16 no email. 6/17 I decide to call Metro. The representative told me to respond to the email I received. I told her that I could not respond. She put me on a brief hold and when she came back she said your phone will be delivered via ups by 3pm tomorrow. I said great. 6/18 no delivery. 6/19. I call metro and speak to another representative. He basically calls me a liar because there is no way that the previous rep could give me the ups information . I asked for the Previous customer service reps name and ID number. He was very reluctant to give to me. He gave me her Id number only. He told me the only thing I could do was WRITE to Metro and explain my situation. In the meantime my phone may or may not come. I was obviously upset and asked to speak to a manager. He put me on hold. Got back on the phone and said "hello mam" I said yes.. He then hung up on me. No we did not get disconnected. This is a huge company and this is how I get treated! I have no one to contact but scripted customer service reps. The $200 was taking out of my account but I have to WRITE to a major company in 2020 to get my phone or money back is unacceptable!

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