Verizon Wireless is the nation's largest wireless carrier in the United States, boasting a whopping 142.8 million subscribers as of July 2016. While Verizon Wireless may be the most popular wireless carrier in the nation, it may not be for everyone. So I will delve into what the service offers, to help you make a decision on whether or not you should adopt the carrier.
Verizon Wireless Plans
|S (1 Lines)||2 GB||$55|
|M (1 Line)||4 GB||$70|
|U (1 Line)||Unlimited||$85|
|L (1 Line)||8 GB||$90|
Verizon Wireless carries quite a few plans that are suitable for just about everyone in terms of lifestyle and needs. Verizon Wireless released a set of new plans back in July 2016, complete with welcoming benefits. While there are a variety of options available to you, they aren't exactly cheap compared to the average carrier. However, the quality is worth every penny. The classic saying of, "You get what you pay for" stands true with Verizon.
Verizon Monthly Plans
The new Verizon Plans are measured in both "sizes" and data amounts, ranging from "Small" to "100." These new plans come with benefits that the older plans fail to have, including:
- Carryover Data: which allows you to use your currently unused data until the end of the following month.
- Safety Mode: which lets you use data even after you consume all of your data for the month. However, you will be able to connect to the data service using a reduced speed.
Verizon Family Plans
Fortunately, Verizon's family plans are actually integrated into the new Verizon plans. You can conveniently add up to ten lines to your plan. As an added bonus, each line grants an additional 2GB of data.
Verizon Prepaid Plans
Prepaid Plans are flexible and do not require any sort of commitment. There are four types of prepaid services offered by Verizon: smartphone plans, basic phone plans, data device plans, or bring your own phone plans (BYOP).
The smartphone plan grants either 5GB or 10GB of high-speed data, which can carry over if you renew your plan, alongside unlimited US talk and text, "Always-on Data" that allows you to use reduced data speeds of up to 128kps, mobile hotspot, and unlimited text from the U.S. to over 200 countries. The 10GB offers an additional incentive: unlimited talk to Mexico and Canada.
The basic phone plan includes unlimited talk and text, as well as mobile web.
Then there is the prepaid data device plan, which allows you to use your data device wherever for a certain fee per week.
And finally, you can bring your own eligible device and activate it with a 4G LTE Sim Activation Kit for a fee, which includes one SIM Card and the first month of service.
Verizon Unlimited Plans
Unfortunately, Verizon does not have any unlimited plans, which can be considered a drawback.
Verizon Data Plans
Verizon offers Data Only plans for tablets, hotspots, and other network-capable gadgets. There is a total of 16 data-only plans, ranging from 2GB to 100GB.
You can add a tablet, hotspot, or any other connected device to the service for a small fee.
Verizon Cell Phones
The provider sells a variety smartphones, basic phones, tablets, and prepaid devices. There are even sections online dedicated to the iPhone 7 and iPhone 7 Plus! Yet, that's not all that Verizon sells. The carrier also displays mobile hotspots, home and office supplies, and wearable tech.
When referring to smartphones, the carrier sells products that are eligible for either monthly payment or prepaid plans. You can also buy a phone at full retail price. Not all of the phones are new, either; you can also obtain a phone that is certified pre-owned.
A customer of Verizon has access to lots of brands and models, including the Google Pixel, the latest iPhone, or the newest Galaxy phone. If you're not a fan of those brands (or models), the company also has LG, HTC, Microsoft, Motorola and even BlackBerry phones.
Verizon Phone Insurance
Verizon offers equipment protection and cell phone insurance for phones that face the unfortunate fate of an accident or become lost, stolen, or defective after the manufacturer warranty expires. You can opt for either Total Mobile Protection Device insurance, Total Equipment Coverage, Wireless Phone Protection, or simply an extended warranty. These coverage plans can only be applied if you enroll within 30 days of doing the following, depending on the plan: activating a new account, upgrading to a new device on an existing line, or adding a new line of service to an existing account. The plans provide coverage for loss, theft, damage (which may or may not include water damage), and post-warranty defects.
- The Total Mobile Protection Device Insurance is the most comprehensive coverage offered, granting same-day repair or next day delivery in most cases and a 24/7 claims service.
- Total Equipment Coverage provides coverage for a lost, stolen, post-defected or broken device. You can receive up to three new or "Certified Like-New" replacements within a 12-month period with this service.
- Wireless Phone Protection covers the phone if it is lost, stolen, or damaged, but not if it experiences issues after the expiration of its warranty. Refer to Total Equipment Coverage for replacement details.
- Finally, there is Extended Warranty protection, which covers a phone after the warranty expires, but not if it is lost, stolen, or damaged.
Verizon Phone Activation
Curious about activating a phone with Verizon's service? I have you covered there. There are several ways to activate a phone, but it depends on the situation you're in. Verizon has a FAQ that details the activation process for various circumstances, but generally speaking, you can activate your phone utilizing the following methods:
- Using the My Verizon service
- Using the Online Activation page
- Call 1-877-807-4646
- (If 3G) Complete the Over-the-Air Activation process
Verizon Mobile Hotspot
Verizon offers a feature called Mobile Hotspot, which allows you to share your data with other devices so that they can connect to the internet. Most modern smartphones and tablets have a built-in Mobile Hotspot - which may be dubbed differently - feature, which you can activate with ease. Mobile Hotspot is automatically included at no charge with The New Verizon Plan, The Verizon Plan, and The MORE Everything Plan. If you do not have any of these plans, you may be charged monthly.
Verizon conveniently offers devices - like the Jetpack - that act only as Mobile Hotspots. Depending on the device, you can use up to ten devices at a time with the hotspot.
Verizon SIM Card
Verizon offers a 4G LTE SIM card, which contains your subscriber profile. The SIM card not only includes details about your plan and features but also gives you access to Verizon's 4G network. If you plan to migrate to Verizon's service from another provider, then - if your phone is compatible with Verizon's network - you can obtain a SIM card at no charge. However, you can also obtain a prepaid SIM card, which includes a month's worth of Verizon service, for a fee.
Verizon Deals, Promotions & Discounts
Verizon provides you with a variety of incentives that rewards you for your loyalty.
Verizon sometimes offers the latest phones, such as the iPhone or Google Pixel, for only $10 a month. These same phones can be obtained for free with an eligible trade-in, according to another promotion. Verizon also has a long-running promotion of receiving a free Gear VR with the purchase of a Galaxy S7 or S7 edge.
Furthermore, Verizon attempts to lure in customers to its other programs, such as Verizon Selects, which aims to make marketing more personalized. If you sign up for Verizon Selects, you'll receive an additional GB of data for free.
Of course, promotions aren't the only enticing feature of Verizon. Verizon also offers employee discounts (schools fall under employee discounts, by the way) and a Verizon Smart Rewards program, which grants you points for your loyalty to Verizon. These points can be used to enter sweepstakes, take part in auctions, or obtain merchandise.
Verizon Wireless Coverage
When it comes to Verizon 4G LTE Data Coverage, you can expect most of the United States to be covered. Unfortunately, Alaska, some of Maine, West Virginia, and some of the Western US do not have access to 4G LTE network. That being said, the network covers a grand total of 2.4 million square miles. Keep in mind that T-Mobile, another major carrier, covers only 1.4 million miles.
Verizon Customer Support
Verizon's customer support is rather high-quality, which is a huge positive for the network, considering the fact that the service is more expensive compared to the average carrier. Overall, Verizon's customer representatives will provide you with exceptional service.
There are several ways to receive support. You can:
- Rely on the troubleshooting and general information FAQs Verizon provides
- Visit the community forum
- Contact them via Twitter or Facebook
- Visit a store
- Connect with Verizon via chat
- Call the customer service line
Customer reviews and company reputation are two great ways to determine whether or not you might enjoy a Verizon cell phone plan. Verizon scored a 71/100 on the American Customer Satisfaction Index, an average score amongst its competitors. On the Better Business Bureau, Verizon is an Accredited Business with an A+ score. Trustpilot, a website that ranks companies purely from customer reviews, rates Verizon a 3.7/10. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
Verizon Review Recap
Verizon Wireless offers fantastic quality, despite its steeper-than-average prices. There are a vast array of plans to choose from, with a myriad of benefits attached. Not only that, but Verizon offers alluring promotions and discounts.
Furthermore, its 4G LTE network covers the majority of the United States. With its quality customer support, phone selection, and plans, it's no wonder why it's the largest network in the United States.
Looking to compare all providers at once? Then be sure to check out our review of the best cell phone plans.