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AT&T Cell Phones Plans

We evaluate the cell phone plans offered by AT&T

Advertiser Disclosure
Monthly Price $50-100
Data 1GB-Unlimited
Talk & Text Unlimited
  • Pros
  • Offers both contract and pre-paid plans
  • Supports the top phones and smartphones
  • Nationwide and international coverage
  • Supports 4G and 4G LTE
  • Cons
  • Contracts come with certain fees
  • Remote regions may not have quality coverage

AT&T Phone Plans

AT&T is a worthy contender for the crown of "best wireless network," boasting extensive coverage and reliability that can compete with Verizon's network. As of Q3 2016, 133.3 million customers have made AT&T their wireless home, but does that make AT&T right for you? Below, you'll find all that AT&T offers, to see if the carrier is right for you.

AT&T Wireless Plans

Package DataMonthly Price
1GB Mobile Share Advantage (1 Line) 1 GB$50
3GB Mobile Share Advantage (1 Line) 3 GB$60
6GB Mobile Share Advantage (1 Line) 6 GB$80
AT&T Unlimited (1 Line) Unlimited$100

AT&T offers a wide range of plans with data allotments between 1GB to 100GB. These plans come with Worry-free data, which means no overage charges when exceeding the allotted data, truly shareable data, and Rollover Data. Unfortunately, these plans are a tad pricier compared to the average carrier, but the quality is comparable with Verizon.

AT&T Monthly Plans

AT&T hosts what is known as the Mobile Share Advantage, which grants truly shareable data for up to 10 devices. The most common data packages offered by AT&T are 10GB, 16GB, 25GB, and 30GB, but there are other plans, ranging from 1GB to 100GB.

As mentioned earlier, all plans come with no overage charges, meaning that once your high-speed data allotments are exceeded, you will not be charged extra but instead face a "speed penalty." This means that your data speed will slow down to 128 Kbps (2G speed) for the remainder of the billing cycle.

However, if you do not use all of your data within the month, you will instead enjoy the benefits of rollover data, which is data that rolls into the next month for usage.

AT&T Family Plans

AT&T does not have a dedicated set of "family plans" but instead has integrated the concept into its Mobile Share Advantage plans. Families are able to select a data package that would satisfy their needs. These packages allow up to 10 devices to connect to the plan, which is more than enough for most families.

AT&T Prepaid Plans

AT&T has a set of prepaid phone plans, appropriately named GoPhone. These plans come with an abundance of data, which have doubled since January 2016.

GoPhone plans do not require a credit check and are not as pricey compared to its monthly plans.

There are three prepaid plans to choose from - $30, $45, and $60, which come with unlimited talk and text in the US and unlimited messaging to over 100 countries. However, the $45 and $60 monthly options, which contain 4GB and 8GB of high-speed data, respectively, feature rollover data and eligibility for the multi-line discount. The $60 monthly includes the benefit of unlimited talk, text, and data usage in Mexico and Canada, as well as unlimited talk and text from the US to Mexico and Canada.

AT&T also offers a couple of other unique plans. You can enjoy AT&T's service for $2 a day, or even for $0.25 a minute.

AT&T Unlimited Plans

While the Unlimited Data plan is a fantastic option to consider if you are a data hog (or have a family), the Unlimited Data is not 100 percent unlimited. After 22GB of usage, AT&T may slow data speeds, but only when the network is congested. Yet, 22GB is plenty of data for most families. Overall, you'll receive unlimited data for all devices on the plan, as well as receive unlimited talk and text including calls to Mexico and Canada.

If you opt for the unlimited data plan, do note that you'll also be unable to use tethering and mobile hotspots.

AT&T Data Plans

Mobile Share - Data only plans exist but are not available for purchase online. These plans include a data amount that up to 10 data-only devices, including tablets, laptops, netbooks, mobile hotspot devices, and gaming devices, can access. You must pay a monthly fee, plus a monthly device access charge for each data-only device. The plans are a little on the pricier side, with the most expensive option, 50GB, being $335 per month.

To add a Mobile Share - Data plan, you need to either chat with AT&T utilizing the Chat button when available, dial 611 from an AT&T phone, visit an AT&T store, or call 800-331-0500.

AT&T Cell Phones

AT&T provides a vast array of smartphones, GoPhone eligible phones, wearables, and tablets. There's even a section on the site dedicated to the latest iPhone. That being said, the selection isn't as grand as Verizon, but the carrier does offer the latest iterations of popular phones.

You can filter the phones by pricing, manufacturer, condition (certified pre-owned or certified like-new), operating system, style, and feature. You can also purchase the phones in full or you can take the monthly installment route.

AT&T Phone Insurance

AT&T does issue device protection to its customers, but only if they enroll their devices in a protection plan within 30 days of activation or upgrade. There are three types of insurance plans available:

Mobile Insurance - This $7.99 per month plan protects your smartphone or tablet from loss, theft, physical and liquid damage, and out-of-warranty malfunctions. You'll receive a speedy replacement (as soon as the following day), and if you are claim-free for six consecutive months, you'll receive anywhere between a 25 percent and 50 percent discount on your standard replacement deductible.

Mobile Protection Plan - This plan, which is $10.99 per month, provides coverage for your eligible device against loss, theft, damage, and out-of-warranty malfunctions. Like the Mobile Insurance, you'll save anywhere between 25 and 50 percent off of the standard replacement deductible if you're claim-free for six consecutive months. However, you'll also receive one-tap access to ProTech support, as soon as next day replacement, and a Protect Plus app, complete with 50GB of secure content storage.

Multi-Device Protection Pack - For a whopping $29.99 per month, you'll receive support for up to three devices - including phones, tablets, and laptops - against loss, theft, damage, and out-of-warranty malfunctions. Similar to the other plans, you'll save between 25 and 50 percent off of the standard deductible if you are claim-free for six consecutive months. Furthermore, you'll only need to enroll one device at the beginning, but you can add others when you need the coverage. Finally, you'll receive access to ProTech support, as soon as next day replacement, and the Protect Plus app, complete with 50GB of secure content storage.

Screen repair is also included with device protection enrollment. With screen repair, a certified technician will actually visit your location (potentially on the same day). However, screen repair comes with a $89 deductible with a one-year warranty.

AT&T Phone Activation

Curious about activating your new phone with AT&T? There are several different ways to activate a new phone, depending on the circumstance. You can:

  • Visit the AT&T activation page.
  • Activate via "Chat" with AT&T
  • Visit an AT&T store
  • Dial 866-895-1099
  • (If activating GoPhone) Call 877-426-0525

AT&T Mobile Hotspot

You can purchase a prepaid mobile hotspot with AT&T, providing you with the Internet on the go. You can connect up to 10 Wi-Fi-enabled devices with GoPhone.I

Additionally, if you're an AT&T wireless customer, you will have access to AT&T Wi-Fi Basic, which grants you Wi-Fi access to more than 30,000 hotspots.

However, you don't need to be an AT&T customer if you want to access the hotspots, but you must pay between $3.99 and $7.99 per session if you want to access.

Finally, it's important to note that making your smartphone into a hotspot will cost you if you're not on a Mobile Share Advantage plan or a DataPro 5GB plan. If you have a smartphone and a tethering plan, then you can turn your smartphone into a hotspot for plans starting at $15.

AT&T SIM Card

When it comes to SIM cards, the tiny cards that contain your subscriber profile as well as details regarding your plan and features, AT&T offers them for free. You can always obtain a new one directly from the site.

AT&T Deals, Promotions & Discounts

Like many carriers, AT&T offers special deals and promotions to either lure in new customers or to create incentives for existing customers. For instance, you could score a $50 bill credit when you bring your own smartphone to AT&T.

There is also a program offered to loyal customers, dubbed AT&T Thanks. There are three tiers available, which depend on the service the customer has. All tiers will receive benefits such as Ticket Tuesdays, Front of the line, and Fullscreen Video on Demand. However, only Platinum customers will receive awesome perks such as priority service.

AT&T also offers employee and retiree discounts. All you need to do is fill out a self-service form, and voila - discount.

AT&T Coverage

AT&T's voice and data cover most of the United States.

AT&T Coverage Map

AT&T Customer Support

How does AT&T fare against its competitors in regards to customer support? AT&T isn't the worst, but it isn't the greatest either. In the case that you're seeking customer support, you can contact AT&T utilizing the following routes:

  • Customer Service
  • Order a New Service
  • Check Order Status
  • Support for Travel Abroad (Free from Mobile)
  • Disability Resources

AT&T also hosts a community forum, a chat box, a Twitter profile, and a Facebook profile. You can also check AT&T's Support Center, which is home to a variety of FAQs that may serve you well when an issue arises.

Customer reviews and company reputation are two great ways to determine whether or not you might enjoy an AT&T cell phone plan. AT&T scored a 71/100 on the American Customer Satisfaction Index, an average score amongst its competitors. On the Better Business Bureau, AT&T is an Accredited Business with an A+ score. Trustpilot, a website that ranks companies purely from customer reviews, rates AT&T a 2.1/0. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.

AT&T Review Recap

AT&T overall is a good option, offering a variety of phones, strong coverage that rivals Verizon, and an incredibly speedy service. However, what gives AT&T an edge over its competitors is its Unlimited Data plan. So if you're a data hog and enjoy services such as DirectTV, then it may be best to select AT&T.

Curious about how the major competitors fare against one another? Then be sure to read our review of the best cell phone plans.

AT&T Cell Phone Plans FAQs

Q Who has the best cell phone service?

A

AT&T is a solid choice for a mobile wireless service provider based on price, performance and phone selection. Like rival Verizon, they offer excellent coverage and fast LTE networks. You can choose from a wide range of phones from basic models to top drawer. They are second to T-Mobile in customer service.

Q Is Boost Mobile on a GSM network?

A

Boost Mobile offers wireless phone service via CDMA technology (Code Division Multiple Access), not GSM. CDMA was introduced in the 1990s for use on 3G networks and is not as extensive as GSM technology. Boost Mobile is the prepaid phone service subsidiary of Sprint, relying on their network.

Q How does AT&T U-Verse Internet work?

A

AT&T U-verse uses FTTP, VDSL, and ADSL communications technology protocols to provide triple-play telecommunications services. Customers get super fast internet, a TV signal put into IP form and IP telephone. While the signal is faster than DSL, it is not as robust.

Q What is AT&T U-verse?

A

U-verse is an AT&T brand name for telecommunications services launched in June, 2006 including fast internet, telephone and TV service. The phone and TV service are internet based, with the TV signal converted to IP form and delivered over fiber optic cable and standard phone wiring.

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AT&T Wireless Reviews

Average Customer Rating

13 User Reviews

User Rating Distribution

5 Stars 3
4 Stars 3
3 Stars 2
2 Stars 4
1 Star 1
Not Recommended Service was okay until now No help from customer support

I NEVER use my data. So imagine my surprise when last month on the day my new billing cycle started I used ALL of my data GB with my phone number being the culprit. I had not used my phone at all that day nor had I left my house. In fact they charged me three times in one day saying I kept going over my GB over and over. They advised me to just turn off my data which in turned blocked me from receiving or sending text messages if I was not at home. That didn't help!!!

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Recommended Everything's great none

Over 10 years of being a happy customer with no problem that wasn't easily fixed.

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Not Recommended better than nothing Should have went back to Sprint

When I called to cancel my account because Sprint was offering a better deal, the AT&T representative promised to lower my bill and offered to almost beat Sprint's deal. When I went online to confirm the deal he offered I found out it was over $40 more!

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Not Recommended none No help from customer support

I'm very angry. My phone out of my whole family's is the only one without data or service. Tried calling customer service and they didn't help or explain the problem to me at all, just kept asking me to buy a plan with more data. AT&T honestly sucks

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Recommended Better quality than the competitors none

I've had AT&T for years now and have never had a problem

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Not Recommended My husband likes it Very unsatisfied with their service

I was with AT&T for 12 years but got married and honored my husband's request to change to Verizon because he and his company were on that network. I had a phone that I had when I was with AT&T that I need to give to my brother to use while he is taking care of my Dad who had a stroke. I have followed AT&T instructions and went online 5 times to put request for them to unlock my phone from their network so that I could help my brother. I have spoken with the company supervisors and the company Manager and they have yet to unlock me from their network. I changed to another company 18 months ago and think this is totally ridiculous.

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Recommended Dependable cell phone service Noticable drop in quality some times

Overall, AT&T is better than other carriers I've had in the past - the app is easy to use, the bill is easy to read, and the service is fairly reliable but seems to slow down or drop calls when I need it most.

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Not Recommended Sort of better outside of cities Customer service was an abolsute mess

We switched from T-Mobile to AT&T almost a yr ago and it was the worst mistake! Not only are iPhones incomparable to androids but the customer service is an absolute mess.

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Recommended Pay a lot for good service I don't like their upgrades

The pricing for the plan we're on is acceptable, but I hate their Next plan for an "upgrade" - either pay monthly installments, or pay for a new phone in full. I've had worse experiences with other carriers in the past though, so it could be worse

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Recommended Reliable coverage They don't tell you when they change your bill

Service is pretty reliable for the most part, but they make changes (like throttling data) without notice. Customer service is polite.

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Recommended Recommend to anyone As expensive as other companies

First time I'm using AT&T and I'm impressed. Good prices and great people representing the company.

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Recommended love AT&T cell none

I love them. They usually help me when I need it. The cost is good for what I have. the company is outstanding all around. I've been with them for years and might be for years to come.

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Recommended Go Phone is great Coverage isn't 100%

With all of the cell phone companies and plans available, I simply wanted to put in a good word for AT&T's go phone. I don't need loads of minutes or data, only for calling home or saying i'll be late. i have used the go phone for many years and no complaints.

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Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.