A home phone may not be as prominent in households compared to the past, but this useful device still exists, especially in business settings. Referring to the Centers for Disease Control and Prevention's National Health Interview Survey held in December of 2015 (as reported by Digital Times), about 41 percent of households used both landlines and mobile phones.
After all, landlines offer a variety of benefits, including clear voice calling and potentially better reception for mobile phones. So just how does Charter Communications stack up against competitors?
Charter Communications, which merged with Time Warner Cable back in 2016, offers home phone packages and services at affordable prices. Furthermore, its support of no contracts and its ability to buy out your existing contract may seem tempting to you. But is Charter's Spectrum worth it?
With a quick overview of Charter's home phone service, you'll be able to decide whether the packages are right for you. Keep in mind that you can always check Charter's availability by ZIP code and be able to compare plans on our site.
Read More: Interested in VoIP? You can refer to our review of the best VoIP services.
Charter Home Phone
Charter is a little more complicated compared to its rivals due to its merge with Time Warner Cable. As a result, while some areas may offer Spectrum Voice, other areas may feature phone service through Time Warner Cable via Charter's site.
Related: Time Warner Cable Internet Packages
However, I'm going to focus strictly on Spectrum Voice in this review. It's also important to note that Charter shines brightly compared to its competitors because it emphasizes "no contract." To complement the "no contract" emphasis, Charter offers the ability to buy out your old provider's contract. That's right - Charter will pay off your old company's early termination fees up to $500. However, to qualify, and this isn't exactly mentioned until the process is explained, you must install and maintain a Triple Play package.
Charter also offers a 30-day money back guarantee, meaning that if you're not completely satisfied with your Charter experience within the first thirty days of service, you'll receive your money back. Additionally, the provider also offers the Service Experience Guarantee. Charter promises to reach your residence during the scheduled arrival window or you'll qualify for a $20 credit.
Charter Phone Plans
|Internet + Voice||Unlimited||$49.99|
|Triple Play Select||Unlimited||$99.99|
|Triple Play Silver||Unlimited||$119.99|
|Triple Play Gold||Unlimited||$139.99|
Charter Spectrum Voice, which is set at an affordable fee per month, sports over 18 popular calling features, as well as unlimited local and long distance calling in the U.S., Canada, Mexico, Puerto Rico, Guam, U.S. Virgin Islands, Wake and Mariana Islands. Charter also claims no added fees like the phone company charges.
Charter Voice also keeps your family in mind. In the event of an emergency. Spectrum Voice provides enhanced 911 services. Furthermore, the service will work with most monitored home security systems.
Additionally, Spectrum Voice also works during a power outage with the appropriate backup battery installed. This battery, which Charter Spectrum provides for an additional cost, will provide you and your family with up to eight hours of standby and five hours of talk time, even during a power outage.
Charter Phone and Internet Bundles
Maintaining a phone, whether it's a cell phone or a home phone, is important when maintaining a connection with the modern world.
However, it's also essential in today's world to have an Internet connection. So why not have the best of both worlds and take advantage of a phone and Internet bundle?
Charter Internet and Phone
If you're looking for an Internet and phone bundle, then Charter has you covered there. Though it only offers the Internet and voice package, the package's Internet is Spectrum Internet, which is considerably fast compared to some providers. You can review all of Spectrum's bundles here.
Deals and Plans
As mentioned, there is only one Internet and voice package available, but the Spectrum Internet service offers speeds beginning at 60 Mbps, free online protection with Security Suite, a free Internet modem. Furthermore, there are no data caps or extra fees with Spectrum Internet.
Alongside Spectrum Internet is Spectrum Voice, which, as previously stated, offers unlimited local and long distance calling to U.S., Canada, Puerto Rico, Guam, and the U.S. Virgin Islands numbers.
Of course, you can always consider the Triple Play Packages, which combine TV, Internet, and phone. There are three tiers of Triple Play bundles: Triple Play Select, Triple Play Silver, and Triple Play Gold. All three packages provide you with free HD, as well as free DVR service. The only difference between these packages is the number of channels offered, as all three bundles contain 60 Mbps Internet and unlimited nationwide calling, complete with 18 (or more) popular features.
Read More: You can learn more about Internet and phone bundling with our guide here.
Charter Landline Features
Charter Spectrum Voice service provides more than just unlimited talk. In fact, it bears quite a few features for the home phone:
- Call Waiting
- Caller ID
- Call Waiting with Caller ID
- All Call Forwarding
- Selective Call Forwarding
- Block Anonymous Calls
- Block Unwanted Callers
- VIP Ringing
- Speed Dial
- Accept Selected Callers
- Three-Way Calling
- Repeat Dialing
- Voice Online Manager
- Readable Voicemail
Two features - Repeat Dialing and VIP Ringing - more than likely need a quick explanation. Repeat Dialing, which is an incredibly interesting feature, allows you to automatically redial a busy number for you and then notifies you when the number is no longer busy so you can make a proper call to the number. However, the service is a pay-per-use service only. For every time you use the feature, you will be charged 90 cents until you reached the maximum charge of $9 per month.
Then there is VIP Ringing, which allows you to apply a distinctive ring to numbers you select. Finally, the service offers free 411 Directory Assistance and Private Listing.
You can opt into Charter Spectrum Voice International, which features the ability to call to 70 destinations: most of Europe, India, Hong Kong, and Norway. Furthermore, you only pay low per-minute rates to the rest of the world. Best of all, there are no monthly caps to consider.
Charter is a strong contender in the home phone service industry. With plenty of popular features, affordable services, enticing international calling, and the ability to buy out your contract under certain conditions, it would be difficult not to go with Charter.
If you're not dead set on Charter's service, then you should compare the other home phone services with our best home phone service review. However, if you're deeply considering Charter, then you should also take a peek at the provider's TV packages and Internet plans.