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Reach Mobile review in 2024: Is it any good?

Explore my in-depth review of Reach Mobile, including network coverage, customer experience, plan details, pricing, and comparisons. Is Reach Mobile is the right carrier for you?

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MoneySavingPro rating
  • Value for money
  • Coverage
  • Customer experience
  • Transparency
  • Range of choice
Pros
  • 5G coverage available
  • 24/7 live customer support with helpful humans
  • No contract, no bulk-order commitment
  • Hotspot enabled
  • A socially conscious provider who gives back
Cons
  • Small selection of handsets
Our editorial process

MoneySavingPro independently researches the products & services to bring you our recommendations. We may earn money when you click our links - disclosure policy.

Does Reach Mobile provide good cell phone service?

Reach Mobile is an MVNO (Mobile Virtual Network Operator) based in Massachusetts.

This low-cost carrier's been in business since 2012 and runs on the nationwide T-Mobile 4G LTE & 5G networks.

As a socially conscious mobile provider, Reach Mobile sets itself apart from other MVNOs by giving some of its revenue from each plan to empower women with connectivity.

Check out our full Reach Mobile review below. We've answered your pricing, plans, coverage, and more questions to help you decide if this carrier is for you.

What is Reach Mobile?

Reach Mobile is a low-cost carrier offering prepaid cell phone plans that can save you money without compromising quality. Also known as an MVNO (Mobile Virtual Network Operator), they operate on the same major networks.

What are the benefits of Reach Mobile?

If you like the sound of affordable wireless plans, Reach Mobile plans can offer just that.

MVNOs offer the best cell phone plans with a range of affordable options for any budget. Typically, plans can start from around $10 a month, depending on what you need from your cell phone plan.

We've listed a range of Reach Mobile features and benefits to help you decide if they're the best low-cost carrier for you.

  • Quality coverage: Powered by the T-Mobile network, you can expect the same nationwide coverage. To see if T-Mobile's network is the best mobile coverage in your area, you can check out the Reach Mobile coverage map.
  • Value for money: Reach Mobile SIM cards offer value and simplicity with their plans. Although you'll find the same features and coverage as a plan direct from T-Mobile, Reach Mobile could save you up to $600 a year.
  • No contracts: As a prepaid carrier, you won't have to sign a 24 or 12 months contract. So if you're not happy with your plan, there are no restrictions keeping you locked in.
  • Phone and plan bundles: If you're interested in upgrading your cell phone, you can find a range of the best Reach Mobile phones to choose from. Just like a phone and plan bundle from one of the major networks, but with affordable options.
  • Bring your own phone: If you don't want to upgrade your phone, you can easily bring your own with Reach Mobile bring your own phone plans. You'll just need to check your cell phone is fully compatible.
  • Easy set up: Being online-based, choosing and purchasing your Reach Mobile SIM starter kit is quick. Once your SIM card's arrived, it's easy to set up and you'll be up and running with a few simple steps.
  • Unlimited talk & text: Most MVNOs provide unlimited talk and text with their plans.
  • 4G LTE coverage: You'll receive their 4G LTE data speeds operating on the T-Mobile network.
  • 5G high-speed data: If you have a 5G compatible device, you can access the fastest 5G network (where it's available) at no extra cost with Reach Mobile 5G plans.
  • Unlimited plans: Depending on your desired data, Reach Mobile unlimited plans offer unlimited everything at half the price of a T-Mobile unlimited plan.
  • Multiple lines: Most prepaid carriers offer a discount for additional lines purchased, making Reach Mobile family plans great for savvy savers looking to buy more than one line.

What are the best Reach Mobile plans?

Reach Mobile 2GB plan

Image of cell phone with Reach Mobile
  • T-Mobile coverage
  • Unlimited talk and text
  • Instant eSIM activation
2GB
data
$20/mo
$660 in annual savings

Reach Mobile 5GB plan

Image of cell phone with Reach Mobile
  • T-Mobile coverage
  • Unlimited talk and text
  • Instant eSIM activation
5GB
data
$30/mo
$540 in annual savings

Reach Mobile 10GB plan

Image of cell phone with Reach Mobile
  • T-Mobile coverage
  • Unlimited talk and text
  • Instant eSIM activation
10GB
data
$35/mo
$480 in annual savings

Reach Mobile 15GB plan

Image of cell phone with Reach Mobile
  • T-Mobile coverage
  • Unlimited talk and text
  • Instant eSIM activation
15GB
data
$40/mo
$420 in annual savings

Reach Mobile unlimited data plan

Image of cell phone with Reach Mobile
  • T-Mobile coverage
  • Unlimited talk and text
  • Instant eSIM activation
Unlimited
data
$45/mo
$360 in annual savings

What network does Reach Mobile use?

Reach Mobile operates on the T-Mobile 4G LTE and 5G networks.

Does Reach Mobile have good coverage?

NETWORK ROOTMETRICS OPENSIGNAL OOKLA
Verizon network 95 9.8 74%
AT&T network 93 9.5 80%
T-Mobile network 87 88 79%

Sources: RootMetrics, OpenSignal, and Ookla.

Does Reach Mobile have 5G?

Being on the T-Mobile network is a major bonus for Reach Mobile because they're able to offer super speedy 5G service. The rest of the time, you'll have 4G LTE, which still brings high-speed internet to your cell phone.


Does Reach Mobile have good customer service?

  1. Reach Mobile Trustpilot rating: 4.8 stars - Excellent
  2. T-Mobile Trustpilot rating: 1.4 stars - Bad
  3. AT&T Trustpilot rating: 1.3 stars - Bad
  4. Verizon Trustpilot rating: 1.2 stars - Bad

The table shows Reach Mobile user ratings are significantly higher than all of the major carriers.

Find out what real customers are saying about this carrier with Reach Mobile customer reviews.

Customer support is available 24/7 online, over the phone, and by email.

Reach Mobile customer support phone number: (844) 445-3665


How much does Reach Mobile cost?

Carrier Network Data Price
Reach Mobile 2GB plan T-Mobile 5G/4G Coverage 2GB $20/mo
Reach Mobile 5GB plan T-Mobile 5G/4G Coverage 5GB $30/mo
Reach Mobile 10GB plan T-Mobile 5G/4G Coverage 10GB $35/mo
Reach Mobile 15GB plan T-Mobile 5G/4G Coverage 15GB $40/mo
Reach Mobile unlimited data plan T-Mobile 5G/4G Coverage Unltd $45/mo

How does Reach Mobile compare?

T-Mobile vs Reach Mobile comparison

Keep your T-Mobile phone, number & coverage: Save $540 per year

Carrier Network Coverage 4G/5G Data Price Annual Cost
T-Mobile T-Mobile 4G & 5G Unlimited $75/mo $900/yr
Reach Mobile T-Mobile 4G & 5G 5GB $30/mo $360/yr
Savings $45/mo $540/yr

Reach Mobile family plans

Plan 1 line 2 lines 3 lines 4 lines
Reach Mobile 2GB $20 $40
$20/line
$60
$20/line
$80
$20/line
Reach Mobile 5GB $30 $60
$30/line
$90
$30/line
$120
$30/line
Reach Mobile 10GB $35 $70
$35/line
$105
$35/line
$140
$35/line
Reach Mobile 15GB $40 $80
$40/line
$120
$40/line
$160
$40/line
Reach Mobile Unlimited $45 $90
$45/line
$135
$45/line
$180
$45/line

What features does Reach Mobile offer?

  • Bring your own phone - Reach Mobile provides an easy switchover when you bring your own phone. You can even keep the same phone number.
  • International roaming - You can buy data packs so you can roam without worrying about daily fees or per-country charges.
  • Wi-Fi calling - With Wi-Fi calling, you can still make and receive calls and texts when the cell coverage is bad. Just sign onto your available Wi-Fi network.

What phones does Reach Mobile offer?

Reach Mobile offers a small selection of phones if you're looking for a new one. But they don't include the latest smartphones. A cheaper option is to bring your own phone.

How to bring your own phone to Reach Mobile

It's super easy bringing your own phone to a low-cost carrier:

1. Order the Reach Mobile SIM card online.

2. Pop the new SIM card in your phone and follow the activation process.

3. If you're transferring your phone number, the process may take up to 24 hours.

4. Enjoy the same phone service at a fraction of the cost of the big networks.


Reach Mobile FAQs


Verdict: Is Reach Mobile worth it?

You're not just buying a cheap cell phone plan when you choose Reach Mobile. You're helping connect families across the world.

Operating on Verizon's network means you'll get access to their nationwide 4G LTE coverage but at half the price. And if you're looking for a new phone to go with your plan, check out the phones compatible with Reach Mobile.

Or, to save your dollars, you can bring your own device.

With a good choice of plans and further savings, Reach Mobile provides great value if you purchase more than one line.


How we reviewed Reach Mobile

To select the best carriers and plans, MoneySavingPro's team of experts evaluated over 30 different carriers.

Carriers were rated in five categories, with a star rating from 1-5, with 5 stars being the best. We then calculate the overall star rating using the five categories:

  1. Value for money: We compare carriers based on price, features, benefits, and promotions. It's not just about the lowest price but getting the most bang for your buck.
  2. Coverage: We look at network 5G and 4G LTE coverage across the US. We use coverage maps to determine service availability and data speeds in urban, suburban, and rural locations.
  3. Customer experience: We take into account items such as current user experience, website and app usability, ease of switching, and customer service in terms of availability, channels, and satisfaction ratings.
  4. Transparency: We assess whether carrier pricing is clear and straightforward. We examine the fine print to check for hidden fees, confusing terms or conditions, and misleading offers to ensure upfront, honest prices and advertising.
  5. Range of choice: We evaluate the diversity of plan options to determine if they fit the individual needs of all customers.

Read more about our carrier ratings methodology and our editorial process.

Reach Mobile guides

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