Reach Mobile reviews: 32 customer service reviews
Reach Mobile customer reviews & complaints in 2023
Is Reach Mobile good?
Reach Mobile has an average rating of 4.5 stars from 32 reviews, indicating most customers are satisfied with this carrier. Reach Mobile ranks 1st out of 28 cell phone carriers reviewed on MoneySavingPro.
Very friendly and helpful support
My mom recommended me Reach Mobile since I was looking for a new carrier. Gave it a try and so far I'm very satisifed. Customer support is very friendly. The data service (most important) is great. I just wish plans would be a little cheaper.
Setting the bar for customer service.
I've used Reach's customer service line 2 times: when I had a connection issue and when I had an issue paying my phone bill. Support shows how much they really care by listening to my issue and staying on the line until that issue is fixed. Amazing service!
Accessibility = perfect
Switching to Reach is easy to do. Great customer service, affordable plans, and wide coverage. All around a great carrier that I highly recommend.
Great coverage, great cause.
Perfect alternative to the major providers. Pricing is fair and customer service is staffed with real people who want you to have a good experience. I’m saving at least $10 extra every month with their best fit discount because we don’t use all our data. It’s also nice they give a portion of proceeds to help others. Overall, very happy we switched!!
Best Verizon Network MVNO & Customer Service
Switching to Reach was very much easier, I'm getting the same reception I was getting earlier under Verizon.
Best ever operator in verizon's network
Same data speed as Verizon and very cheap
Helping seems to be the core of Reach Mobile because they go out of their way to make customers happy. Whenever I had issues they would quickly respond and help me out. I love Reach!
Reach is the best carrier I've ever had! I'm getting quality service for $100s less then what the big providers are charging. It makes a huge difference to save $100s every year.
Customer service, cost
So happy to have switched to Reach! I'm saving so much money and their customer service is so much better than AT&T's!
Not a good value
Reach has been unreliable for a little while now. It's just not worth keeping the service.
best cell provider around. really help the ppl
Reach doesn't work well in rural areas. Tech team tried to really help but no success. Going to have to switch to a different provider.
Customer service is really good. They are quick to reply and are super friendly. The overall service is not so good. Have been getting poor signal for a couple of weeks now. Performance needs improvement.
Have had no issues at all. Good, cheap service.
Reach Mobile is one of the best carriers out there. Customer service reps are prompt and helpful. It's also way less expensive compared to Verizon. What I love most about Reach is how they donate to charities!
Reach Mobile fits well with our lifestyle! We are very happy to be paying so much less on our phone bill every month!
So happy to have Reach Mobile as my provider! Never had any issues!
Saving so much money every month on our cell bill! And we get amazing quality!
We only get one or two bars in the house but when we're outside the signal works just fine.
Respectful and helpful customer representatives
Reach Mobile has been a perfect fit for our family. The customer representatives are quick to respond, helpful, and kind. Better yet the values behind the company are great. I've been recommending Reach to all of our friends!
Reach Mobile Q&As
Reach Mobile guides
- Reach Mobile Cell Phone Plans Review
- The Best Reach Mobile Plans
- Reach Mobile Prepaid Plans
- Reach Mobile Coverage Map
- Reach Mobile Reviews
- Reach Mobile SIM Cards
- Reach Mobile Bring Your Own Phone
- How to Switch to Reach Mobile
- What is Reach Mobile? Is it Worth it?
- Where to Buy a Reach Mobile SIM Card
About Reach Mobile
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