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Lycamobile reviews: Read 21 customer service ratings

Check out what customers are saying about Lycamobile

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3.9 (21)
Starting at
$15 /mo
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Customer Reviews 3.9
21 Lycamobile reviews
5 13
4 1
3 1
2 3
1 3

Is Lycamobile phone service any good?

Lycamobile has an average rating of 3.9 stars from 21 reviews, indicating most customers are satisfied with this carrier. Lycamobile ranks 5th out of 28 cell phone carriers reviewed on MoneySavingPro.

Affordable when you call or travel internationally

Affordable rates for international roaming and calling

good carrier

easy to install and activate



Rural areas have poor reception but...

The network is good but needs a little improvement. Reception is poor in the more rural areas but it's really good in suburbs and cities. Other than that problem I really enjoy the service, especially the international perks.

Sturdy internet

A great purchase. Helpful and friendly customer service. No disconnnects.

Works as intended

The service works perfectly fine for what I need.

Customer service is no help

Phone hasn't gotten reception in over two days and can't get help from customer service.

Superior customer service

Gisele helped me with my issue with my phone. She was not only patient but she explained how to fix the issue without the jargon that would confuse me. Thanks for the superior customer service.

Their coverage map isn't correct

When I moved to Alaska I thought the data network would work in Fairbanks (I checked to be sure. They have partner 4G LTE service there.). Turns out they don't. I called them in hopes of trying to rectify the issue but couldn't get a hold of them.

Prompt, helpful representatives

Customer service is the best! When I had problems porting my phone to Lyca Mobile, I contacted customer support. They quickly escalated my issue and it was resolved promptly.

No greed with Lyca

An A+ service focused on customers rather than cash. Representatives stay on call until everything is fixed. This is what makes me stay loyal to a company.

Cheap for traveling but everything else sucks

Poor connectivity with terrible customer service to match. It's cheap for traveling outside the US or if you live in a city but you have to be right in the middle of the city. The moment you step outside the city you lose all call quality. Internet speeds are extremely slow or just don't work. Customer service isn't even available 24/7. Save yourself the pain of dealing with Lyca Mobile and choose a different service.

Support queue

Very helpful in solved my problems. The queue can take a little while but once you connect with a support specialist you'll get the best help you can get.

Thanks LycaMobile

Absolutely worth it. Can go almost anywhere without worrying about a high phone bill.

Great plan with Intl calling.value for money

Seamless experience with good price.

Good for international travel

Lycamobile is really good if you plan on internationally travel. It operates in countries like Germany, China, and Australia. It's much more affordable than paying potentially hundreds in roaming charges.

I have never seen any company go downhill so quick

The first 2 months of service worked flawlessly. It was great service at a great price. I even recommended them to friends and family. (Which they never gave me a promised credit for) But now the services cuts out frequently and the speed, (when it does work) is horrendous. Worse still, their service never worked for those I recommended it to. The company says it is because of a glitch in their system and have had my sister call back every 48 hours for over a week now! I would strongly advice everyone to avoid lycamobile!

Awful customer support

Customer support is absolutely awful. I was trying to contact a rep about a free phone that came along with the 6-month plan, but they hung up on me.

Great experience

Very satisfied with Lycamobile; I've owned two phones with the service and I've had no issues. Customer service is super friendly and prompt.

Excellent customer service

Customer service is excellent but wait times are long. I had to wait a good 40 minutes before I was connected with a representative.

Lycamobile customer reviews roundup

Lycamobile guides

About Lycamobile

Headquarters2001 Route 46, Waterview Blvd, Parsippany, New Jersey 07054
Employees5001 - 10,000
Customer service(866) 277-3221
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Lycamobile guides

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