Good2Go Mobile Reviews
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Not RecommendedRude and mean customer servicecustomer service rep was very rude and helplessEach time when I call to customer service I run into the same rep. Seems like he is one rep who works there. He is very rude. He does not try to help or answer basic questions. Each time he tells to call tomorrow, he will escalate my case. But he never does. When I ask to connect me to the manager, he just hanging up. I spoke to my friend, who is also a customer of good2go mobile, she has the same experience with the same rep. Wating time for customer service to answer the call over 30 mins! I do not recommend this company
RecommendedGood data planEverything is great with them nothing bad to ssyEasy to port over phone number
RecommendedGreat valueNoneI don't use my phone very much and felt that my plan with T-Mobile was a waste of money. With good to go, I'm saving lots each month.
Not RecommendedPriceTerrible coverage and customer supportI expected great coverage from G2G, but I missed so many phone calls and data always seemed throttled in my area (which was supposedly covered). I contacted a rep, who actually hung up with me after repeating hello. Don't use this company. DON'T USE THIS COMPANY.
RecommendedFantastic serviceNoneI've used several prepaid plans and customer service was always crappy. That changed when I swapped to good2go. Customer is available almost 24/7 and they've been nothing but friendly.
