Good2Go Mobile Reviews
User Rating Distribution
They apparently have just one customer service guy who will hang up on you just for fun. You have to wait another 30-45 minutes and get the same rep. He's rude and offers no help whatsoever. Go elsewhere for service, these people are not worth it!!
No network in TN
I live in Franklin TN, (Around the Nashville Area) and i switched to G2G recently, they dont have range in middle tennessee. I called them and the same rep said currently they will have it in the next year. I kept getting connected to the same rep every time
Each time when I call to customer service I run into the same rep. Seems like he is one rep who works there. He is very rude. He does not try to help or answer basic questions. Each time he tells to call tomorrow, he will escalate my case. But he never does. When I ask to connect me to the manager, he just hanging up. I spoke to my friend, who is also a customer of good2go mobile, she has the same experience with the same rep. Wating time for customer service to answer the call over 30 mins! I do not recommend this company
Easy to port over phone number
unable to verify additional fees yet
I don't use my phone very much and felt that my plan with T-Mobile was a waste of money. With good to go, I'm saving lots each month.
I expected great coverage from G2G, but I missed so many phone calls and data always seemed throttled in my area (which was supposedly covered). I contacted a rep, who actually hung up with me after repeating hello. Don't use this company. DON'T USE THIS COMPANY.
I've used several prepaid plans and customer service was always crappy. That changed when I swapped to good2go. Customer is available almost 24/7 and they've been nothing but friendly.