We 

Full Advertiser Disclosure:

MoneySavingPro believes everyone should be able to cut their bills and choose the best deal based on their individual requirements. While our site doesn't feature every carrier or provider available on the market, we're sure you'll be able to make significant savings from the information we provide and the free independent tools we create.

How can we provide this service for free? Our partners compensate us. This may influence which plans we compare and review and write about, but it does not effect our recommendations or advice, which are based on thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services.

 when you click our links.

Mint Mobile Reviews in 2021

Mint Mobile customer service ratings

Mint Mobile
Average Customer Rating146 User Reviews
User Rating Distribution
5 Stars46
4 Stars12
3 Stars17
2 Stars16
1 Star55
Plans starting at:$15/mo*
View Plans

Read 146 Mint Mobile user reviews

I lost money in a phone that is not compt. anymore

Before getting Mint Mobile they told me that my phone was not compatible and needed to buy a new one. I bought a new one and according TO THEM it was compatible. I used it from January to June without problems and now they say that there were some updated in their network and is not compatible anymore. Now I have 2 phones that I cannot use and a plan of a whole year that I already paid. Plus the first sim card the lost it. Mint Mobile just told me that cannot do anything just an apologize. I just lost money with this company.

False advertising and no access to support staff

I bought a package that was supposed to give unlimited data after using the initial 4GB. I didn't mind a lower speed, since I didn't need it for streaming or anything like that. In fact, after it finished the lower speed data was totally unusable. I could not even open a website with it. I was forced to either buy more to top-up or abandon ship. I should have gone with a different company. Please don't make the same mistake as me. I spoke with their staff on customer support who refused to let me talk to her supervisor, and could do nothing for me except extract more money. Thumbs Down for Mint Mobile

It's been difficult to get on the internet all nig

I guess it's just too much to ask for a smooth live stream and access to the internet most of the time

Live in Utah and the service is unusable.

Calls drop or literally can’t be initiated- calls cut out and texts won’t go through. The first two or three weeks were great but it has become unusable.

Great service depending on where you're at

When I was in the Bay area men's service worked just as great as all the other carriers. Ever since I moved to Reno the service is close to non-existent. It shows I have one bar about 90% of the time. Which to me makes no sense considering Reno was bigger than the city I was in in the Bay area. I also work in the Tahoe area and the service is close to non-existent up here too. The customer service is terrible even if the service isn't working they refuse to help and your only options sre to to take the hit and lose out on the service you prepaid for or stick with the service that doesn't work until your prepaid months are over. Like I said if you live in an area where the service works I think it's really worth it because it works just as great as Verizon and AT&t for literally half the price. But keep in mind that you do get what you pay for and you aren't going to get service everywhere or at least a reliable service like you would with ATT and Verizon when you leave the big cities.

Switched from Verizon, great decision

I switched from Verizon about 4 months ago and haven't looked back. I get excellent coverage, 5G service on my iPhone and have had very good download speeds. After my trial period ended, I signed up for another year at $15 a month. Good plan, at least for my area.

The Best Service Ever?????

Sign me up for more.

Mint Mobile work's very well

I live in a Mountainness area and it's working very well for me, I live in Sierra Vista AZ and on a fixed budget I need to save as much MONEY as I can,

I just got Mint Mobile and it's working very well for me, it is compatible with my Phones and I'm planning on switching from VERIZON to Mint Mobile, I'm done with the throttling and the other gimmicks they use to make you think that your getting the DEAL OF A LIFETIME,

My Contract Expires in the 28 of April and I am out the door, I was a customer for a very long time and recently I've read and noticed BIG CHANGES IN VERIZON CORPORATIONS, not going to play this game anymore.

I'm moving from AZ TO CA so I will update this when that all happens.

I AM A VERY HAPPY CUSTOMER WITH MINT MOBILE RIGHT NOW,

I TALKED TO MY BROTHER OVER AN HOUR AND HE'S OVER 1,000 MILES AWAY AND I DIDN'T HAVE ANY ISSUES OR DROPPED CALLS,

I DON'T UNDER STAND THE ISSUES PEOPLE ARE HAVING, I ORDERED MY STUFF FROM THEM, MINT MOBILE, IT CAME LAST FRIDAY, 9 APRIL, AND I CONNECTED IT ON THE 10TH OF APRIL, TESTED IT OUT BY SENDING MESSAGES TO FRIENDS AND FAMILY, MADE CALLS ON THE 10TH OF APRIL FOR OVER AN HOUR WITH NO ISSUES.

Wow. My transition from Sprint to Mint was great

Been on Mint for 2 mo's. No probs. Haven't been capped. Don't even get close to my data plan. Calls have been better than Sprint. No plans to change from Mint.

They will leave you feeling nauseous

I hate mint mobile. Haven’t had service yet as I have been waiting two weeks for my shipment to arrive. It is stuck in Florida. Mint keeps blaming the weather in Tx and even California. I have been lied to multiple times. Can’t speak with a supervisor and they won’t call back. All the agents can do is apologize obsessively. Fed ex has informed me that there is a problem and mint needs to contact them for some forms and a reshipment. Mint refuses to contact them and continues to blame the weather. I feel scammed and do not recommend.

How would you rate Mint Mobile?
In a few words, what should everyone know about Mint Mobile?step 2 of 5
Tell us about your experience.step 3 of 5
A little about youstep 4 of 5

How human are you?step 5 of 5

Your review has been submitted. Thank you!

Mint Mobile pros and cons

Pros

  • Offers the latest phones with 0% finance

  • Prepay months in bulk for more savings

  • Reliable network coverage

  • Works with most GSM phones

Cons

  • No family plans

  • Minimum 3 months

Mint Mobile cell phone plans

Plan

Network

Minutes

Texts

Data

Price

4GB Data

T-Mobile

Unltd

Unltd

4GB

$15** $45 for 3 Months Service

10GB Data

T-Mobile

Unltd

Unltd

10GB

$20** $60 for 3 Months Service

15GB Data

T-Mobile

Unltd

Unltd

15GB

$25** $75 for 3 months Service

Unlimited Data

T-Mobile

Unltd

Unltd

Unltd

$30** $90 for 3 months Service

T-Mobile vs Mint Mobile Plan Comparison

Keep your T-Mobile phone, number & coverage: Save $540 per year

Carrier

Network Coverage

4G LTE Data

Price

Annual Cost

T-Mobile

T-Mobile 4G LTE

Unltd*

$60/mo

$720/yr

Mint Mobile

T-Mobile 4G LTE

4GB

$15/mo

$180/yr

*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$45/mo$540/yr

Mint Mobile Specs

Network:

T-Mobile

Technology:

GSM

3G Bands:

1700/2100MHz

4G LTE Bands:

1700/2100MHz

Bring Your Phone:

Yes

Keep Your Number:

Yes

Contract:

Yes

Credit Check:

No

5G:

Yes

Prepaid:

Yes

Taxes/fees included:

No

VoLTE:

Yes

WiFi Calling:

Yes

Visual Voicemail:

Yes

Multi-line Discounts:

No

Multi-month Discounts:

Yes

International Roaming:

Yes

Mint Mobile FAQs

What is Mint Mobile?

Mint Mobile is an MVNO that offers cheap prepaid cell phone plans.

Is any good?

If you're looking for cheap cell phone service without compromising coverage, Mint Mobile will help you cut your phone bill significantly.

What cell towers does Mint Mobile use?

Mint Mobile operates on the nationwide T-Mobile 4G LTE & 5G network.

How much does Mint Mobile cost?

Mint Mobile offers a range of cheap cell phone plans starting at $15 per month.

Mint Mobile Info

Founded:

2016

Headquarters:

1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420

Employees:

150-200

Customer Service:

(800) 683-7392

Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

Compare the best cell phone carriers

Showing mobile virtual network operators for AT&T & their starting prices
Community Phone4/ 5
Good2Go Mobile3.5/ 5
Straight Talk3.5/ 5
Wing3.5/ 5
h2o Wireless3.4/ 5
Red Pocket3.2/ 5
Freedompop2.9/ 5
Unreal Mobile2.8/ 5
Cricket Wireless2.6/ 5
Pure Talk2.5/ 5
easyGO Wireless2.5/ 5
Tracfone2.5/ 5
Black Wireless2.3/ 5
Altice Mobile2/ 5
Airvoice Wireless1.7/ 5
Showing mobile virtual network operators for T-Mobile & their starting prices
Gen Mobile4.2/ 5
Tello4/ 5
Community Phone4/ 5
Speedtalk Mobile4/ 5
US Mobile4/ 5
Boom! Mobile3.9/ 5
Ting3.8/ 5
Good2Go Mobile3.5/ 5
Straight Talk3.5/ 5
Wing3.5/ 5
Republic Wireless3.4/ 5
Simple Mobile3.4/ 5
Lycamobile3.3/ 5
Red Pocket3.2/ 5
FreeUP Mobile3.1/ 5
Mint Mobile2.8/ 5
Ultra Mobile2.8/ 5
Consumer Cellular2.8/ 5
Unreal Mobile2.8/ 5
Boost Mobile2.6/ 5
Tracfone2.5/ 5
Metro by T-Mobile2.4/ 5
GoSmart Mobile2/ 5
Walmart Family Mobile1.8/ 5
Hello Mobile1.4/ 5
Showing mobile virtual network operators for Verizon & their starting prices
Reach Mobile4.4/ 5
GreatCall4/ 5
Community Phone4/ 5
US Mobile4/ 5
Boom! Mobile3.9/ 5
Ting3.8/ 5
Twigby3.7/ 5
Straight Talk3.5/ 5
Wing3.5/ 5
Red Pocket3.2/ 5
CREDO Mobile3.2/ 5
Selectel Wireless3/ 5
Total Wireless3/ 5
Xfinity Mobile2.6/ 5
Tracfone2.5/ 5
Net10 Wireless2.4/ 5
Page Plus Cellular2/ 5
Visible1.9/ 5
Spectrum Mobile1.5/ 5
Affinity Cellular1.5/ 5
yahoo! Mobile1.3/ 5