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Mint Mobile Reviews

Mint Mobile user ratings in 2020

Mint Mobile
Average Customer Rating109 User Reviews
User Rating Distribution
5 Stars40
4 Stars12
3 Stars15
2 Stars13
1 Star29
0 Stars0
Plans starting at:$15/mo*
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Mint Mobile User Reviews

RecommendedCheapNone

Mint Mobile is just too good to be true but it's a dream come true. I pay so much less for triple the data and I couldn't be happier! Love the service (and the mascot!), I get to keep my old phone number, and I can prepay months in advance to save even more money. What's not to love about Mint Mobile?

RecommendedReliable, affordableNone

Mint Mobile is so reliable and I don't have to worry about the monthly bill after prepaying for a whole year. This is the best plan I've ever had. Thanks Mint!

RecommendedInexpensiveService needs improvement

Mint Mobile is good enough for me. Price is really good and you'll save a lot of money each month. Service isn't like Verizon's but it works for me.

RecommendedPriceCoverage

Price is really good but coverage isn't great where I live. It works but could be a lot better.

RecommendedGreat dealNone

Wow this is such a great deal!! I thought it was too good to be true but it wasn't! I get unlimited talk and text and 12gb each month for 3 months for less than what I pay monthly at Verizon. All you need is an unlocked phone and you're good to go. Good service and value. I'm definitely renewing once my contract is up!

Not RecommendedNoneCustomer service

I purchased the 3 month plan for the first time during a sale event but when I received my card and activated the service, I was given fewer GB than what Mint advertised. I contacted them but they told me that it was my fault that I didn't activate it during the sale and the promo ended. Seems a little unreasonable when your card didn't arrive until after the sale.

RecommendedServiceNone

Absolutely love Mint and its services! Much less expensive compared to other carriers!

Not RecommendedNonePoor customer service

Mint Mobile was great back when it was called Mint SIM. Now, customer service is awful. They keep suggesting a different solution when I wanted to switch from Mint Mobile after noticing a drop in call quality for weeks now. Wasn't even granted a partial refund despite being unable to use the service. Mint is just as greedy as the big providers!

RecommendedPretty inexpensiveNo internet after data maxed

Mint Mobile says you're throttled after 12GB but that's not true. After I used up the 12GB I paid for I was cut off from the internet. Going to switch to Hello Mobile.

Not RecommendedNoneCheap

You know the saying, you get what you pay for? Well, that's Mint Mobile in a nutshell. There are more useful ways of using your phone: toss your phone in a ditch, run it over with a truck, toss it off a mountain, throw it in a lake... any of those is better than running your phone on a Mint Mobile service. Poor coverage, dropped calls galore. You're better off with a different provider.

RecommendedAffordableNone

If you're looking for something that won't break your budget you should check out mint. It's a very good choice for what you pay for!

RecommendedCoverage, speedNone

I'm so happy I switched to Mint Mobile! Coverage is always fantastic and it's so cheap and fast. I prepaid for a whole year and have no regrets!

RecommendedService, valueNone

I've had Mint Mobile for a little over 8 months. The value, phone and data are all great! I never seem to run out of data no matter how much I use! Very happy with Mint Mobile!

RecommendedNoneNone

Mint Mobile is good for my secondary. Cheap enough so I don't need tethering from my main phone.

Not RecommendedNoneInconsistent service

It was at first okay until I swapped to using my phone to make income. Unfortunately mint is too inconsistent to conduct business, which means I'm losing money every minute mint has an outage.

RecommendedGood productNone

Good product. Recommending to my friends and family

Not RecommendedNoneService

I read reviews saying Mint had great everything: customer service, prices, and reliability. The only good thing about it was the price. The service is absolutely horrible even with Wifi calling turned on. Dropped calls and bad call quality sums up my experience with Mint. It may be cheaper than Boost Mobile, but it sure isn't better.

Not RecommendedPriceService

Mint Mobile unfortunately doesn't do what I need to do, and that is having strong service in the areas I travel. I travel quite a bit between New York and New Jersey and Mint Mobile barely works (or doesn't work at all) in some areas I travel through. It's not dependable at all - dropped calls are all too common, which is frustrating when I depend on my phone for my job.

RecommendedFast shippingNone

SIM card delivered faster than expected. Was usable straight out of the box. Great service.

RecommendedPrice, valueWebsite

I bought a Mint Mobile plan for my daughter who mainly needed a phone for after her after school activities so she can contact us when she needed us to come get her. For $15 a month, there wasn't much to lose if Mint Mobile didn't work out. So far it's been worth the price. The signal is just about as good as my provider's signal and it is super easy to use. The only downside is that the website isn't the easiest to figure out. But customer support will help you if you can't find your way around it.

RecommendedService, priceNone

Why would people review this provider negatively? This is such an amazing service! 12GB for $25 a month is the best deal you can possibly get from a carrier and it also uses T-Mobile which works great in metro areas. Never had an issue with service, even when I go hiking in the more remote areas. If you live in a metro area, seriously consider Mint Mobile!

RecommendedNetwork, valueNone

Reasonable amount of data for a great value. Apps really well made and user friendly. Good customer support.

RecommendedCheap billsTechnical issues

Mint Mobile's cheap but it seems that it's cheap for a reason. I have had so many technical issues since trying to make my first payment. The screen just crashes after I put in my billing info and I can't progress past that point. My account has been suspended because of this! It's like Mint Mobile doesn't even want my money.

RecommendedPriceNone

Mint Mobile won me over with its low pricing! I was skeptical because of said low pricing but after trying it for myself I realized how exceptionally good this service is! I feel like I want to stay with Mint Mobile forever!

RecommendedFlawlessNone

Their new unlimited plan is amazing! So happy they added this plan! Just a huge thank you for all the gigs for low prices!

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Mint Mobile FAQs

How do I switch to Mint Mobile?

Switching to Mint Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Mint Mobile. You can keep your old number. All you need to do is order a Mint Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Mint Mobile have network coverage in my area?

Mint Mobile is powered by T-Mobile, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile directly.

Can I keep my phone number when I switch to Mint Mobile?

Yes! It's easy to port your existing phone number to Mint Mobile during the activation process.

Can I bring my phone to Mint Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with Mint Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Mint Mobile?

You can check your devices compatibility on the Mint Mobile website before you signup.

Is there a contract or credit check with Mint Mobile?

No. Mint Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Mint Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Mint Mobile plan and only pay for the data you actually use.

Does Mint Mobile offer family plans?

Mint Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does Mint Mobile billing work?

Mint Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Mint Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Mint Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Mint Mobile allow tethering?

Yes, Mint Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Mint Mobile website.

Does Mint Mobile offer international calling?

Yes, Mint Mobile includes calls to international countries, more information can be found on the Mint Mobile website before you sign up.

Does Mint Mobile have a refund policy?

Mint Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Mint Mobile website.

Who should switch to Mint Mobile?

Mint Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

Mint Mobile Network Specs

Network:T-Mobile
Technology:GSM
3G Bands:1700/2100MHz
4G LTE Bands:1700/2100MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - 3 mths prepaid
Credit Check:No

Mint Mobile Company Info

Founded:2016
Headquarters:1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420
Employees:150-200
Customer Service:(800) 683-7392
Support:Visit Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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