Mint Mobile Customer Reviews

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Mint Mobile Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star24 User Reviews

User Rating Distribution

5 Stars14
4 Stars2
3 Stars4
2 Stars2
1 Star2
0 Stars0
1 Star2 Star3 Star4 Star5 StarRecommendedGreat cell service at a very good priceNothing that I can think of

My phone number Port was easy and almost immediate. The service is good it's T-Mobile and I have good download speeds. I already purchased a year in advance in addition to my 3-month intro program. I also really liked that they have Wi-Fi calling since sometimes in my home I have a bad signal

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1 Star2 Star3 Star4 Star5 StarRecommendedVery affordable, and good network coverageNetwork can be spotty on cheap plans, great price

I've loved Mint mobile. They have great customer service, and they are the cheapest LTE providers that I have found.

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1 Star2 Star3 Star4 Star5 StarRecommendedAffordable, service ok. LTE not so much. LTE data pkgs

No complaints except for data packages.

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1 Star2 Star3 Star4 Star5 StarRecommendedSwitched and Im very happy! voice mail issue

Switched and I'm very happy with signal, price, etc. I have had 2 issues, one with set up and I used the on line chat which was very helpful and another time I called in and my issue was resolved promptly. I don't get any notification when I have a voice mail, but I've just gotten used to checking it.

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1 Star2 Star3 Star4 Star5 StarRecommendedWorks every bit as good as T-Mobile.Easy to switchNone.

Order the free trial SIM, you won't be disappointed. Takes just minutes to set up.

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1 Star2 Star3 Star4 Star5 StarRecommendedno different than any other carrier None

I've used Verizon and AT&T in the past before switching to Mint. the only difference between Mint and the larger carriers I used to use is no more insane cell phone bills! Customer service was very friendly and helpful! So glad I made the switch!!

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1 Star2 Star3 Star4 Star5 StarNot RecommendedThere is NO best thing about Mint Mobile!Customer Service, worst I ever experienced

Bought 3 month service,was cancelled after one month. After several phone calls was promised that service would be restored. Still no service. I am now convinced that Mint Mobile is a scam and that I must let as many people as possible know that this outfit is a bunch of charlatans.

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1 Star2 Star3 Star4 Star5 StarNot RecommendedPricePoor Coverage area.

My T-Mobile phone has much better coverage than my Mint Mobile phone.

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1 Star2 Star3 Star4 Star5 StarRecommendedData goes down, Often!Data goes down

Get what you pay for, subpart compared to every cell company I have had.

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1 Star2 Star3 Star4 Star5 StarRecommended

Keep in mind that $15 monthly rate is an introductory offer for tye first three months on a 2 gig/ month 4g plan. After that it goes to $23/ month.

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1 Star2 Star3 Star4 Star5 StarNot RecommendedLower pricesUnreliable service

Had to give up Mint Mobile after one month. Some calls were going straight to voicemail. There is no notification for missed calls. Caller id only shows the #. It can't be customized. Horrible if you are trying to run a business.

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1 Star2 Star3 Star4 Star5 StarRecommendedService and the foxNone

Great purchase experience and awesome savings!

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1 Star2 Star3 Star4 Star5 StarRecommendedData is pretty fast.Spotty coverage.

If you aren't near one of their towers, voice calls are unintelligible

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1 Star2 Star3 Star4 Star5 StarRecommendedPriceCustomer service.

Tried to get a refund during the 7 day Grace period. Over 30 days and still waiting. CS is really poor and should count for something. They just give you the runaround. Service does work though. Who cares about the fox....

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1 Star2 Star3 Star4 Star5 StarRecommendedsuper cheap, easy to change plansnone

so easy! should have done it sooner. you can change plans online. I make international calls, easy to top up and cheap.

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1 Star2 Star3 Star4 Star5 StarRecommendedValueNone

I should have switched to Mint SIM sooner. The network speeds between Mint SIM and T-Mobile are nonexistent, and no other company compares when it comes to price. I love how much I've saved with Mint SIM!

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1 Star2 Star3 Star4 Star5 StarRecommendedValueCustomer Service

Mint SIM's prices are great, but their customer service isn't very responsive. it's taken days for them to respond to issues.

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1 Star2 Star3 Star4 Star5 StarNot RecommendedValueCustomer Service

The customer service is the worst we've experienced. Long wait times, and the rep wasn't helpful.

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1 Star2 Star3 Star4 Star5 StarRecommendedValueNone

As a former Verizon customer, Mint is a life saver. My wireless bills were just insane! It's nice to have a carrier that isn't sneaking junk into my plan when i just want a working phone!

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1 Star2 Star3 Star4 Star5 StarRecommendedCustomer ServiceNone

I used to use Walmart's simple mobile but alot of bad customer service there made me want to stop using all their services. Mint sim came in with the save with a plan that fits my budget and i can still use my iPhone!

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1 Star2 Star3 Star4 Star5 StarRecommendedValueNone

Coverage is good, data is fast. Plus, 1GB for $15 is nothing to sneeze at! That's way less than what I've been paying before!

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1 Star2 Star3 Star4 Star5 StarRecommendedEase of UseNo Visual Voicemail

Outside of not having working visual voicemail working with my phone, I get some pretty okay service. It's cheap and easy to set up. I guess I could ask for the bill to pay itself but that'd be asking too much.

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1 Star2 Star3 Star4 Star5 StarRecommendedNo hidden feesNone

I'm honestly surprised how well this worked for a company that doesn't shove commericals down my throat lol. I was very worried about getting a decent signal at first but Mint SIM works out just fine for me. Finally, no hidden Fees. I've been recommending it to my family!

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1 Star2 Star3 Star4 Star5 StarRecommendedValueNone

I started using Mint SIM after a recommendation from a coworker. After a few months of service I really should buy them lunch from all the money i saved. I used to get really spotty coverage in my home with Sprint but no longer since switching to mint SIM!

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Mint Mobile Network Specs & Info

Mint Mobile Network Specs

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Network:T-Mobile
Technology:GSM
3G Bands:1700/2100MHz
4G LTE Bands:1700/2100MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - 3 mths prepaid
Credit Check:No

Mint Mobile Company Info

Founded:2016
Headquarters:1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420
Employees:150-200
Customer Service:(213) 372-7777
Support Email:support@mintmobile.com
Website:https://www.mintmobile.com/
Wikipedia:https://en.wikipedia.org/wiki/Ultra_Mobile
Facebook:https://www.facebook.com/MintMobileWireless/
Twitter:https://twitter.com/_mintmobile

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