Mint Mobile Customer Reviews

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Mint Mobile Reviews

Average Customer Rating

4.5 Stars14 User Reviews

User Rating Distribution

5 Stars11
4 Stars1
3 Stars1
2 Stars0
1 Star1
5 StarsRecommendedWorks every bit as good as T-Mobile.Easy to switchNone.

Order the free trial SIM, you won’t be disappointed. Takes just minutes to set up.

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5 StarsRecommendedno different than any other carrier None

I’ve used Verizon and AT&T in the past before switching to Mint. the only difference between Mint and the larger carriers I used to use is no more insane cell phone bills! Customer service was very friendly and helpful! So glad I made the switch!!

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5 StarsRecommendedService and the foxNone

Great purchase experience and awesome savings!

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5 StarsNot RecommendedPriceCustomer service.

Tried to get a refund during the 7 day Grace period. Over 30 days and still waiting. CS is really poor and should count for something. They just give you the runaround. Service does work though. Who cares about the fox....

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5 StarsRecommendedsuper cheap, easy to change plansnone

so easy! should have done it sooner. you can change plans online. I make international calls, easy to top up and cheap.

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5 StarsNot RecommendedValueNone

I should have switched to Mint SIM sooner. The network speeds between Mint SIM and T-Mobile are nonexistent, and no other company compares when it comes to price. I love how much I've saved with Mint SIM!

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3 StarsRecommendedValueCustomer Service

Mint SIM's prices are great, but their customer service isn't very responsive. it's taken days for them to respond to issues.

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1 StarsNot RecommendedValueCustomer Service

The customer service is the worst we've experienced. Long wait times, and the rep wasn't helpful.

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5 StarsRecommendedValueNone

As a former Verizon customer, Mint is a life saver. My wireless bills were just insane! It's nice to have a carrier that isn't sneaking junk into my plan when i just want a working phone!

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5 StarsRecommendedCustomer ServiceNone

I used to use Walmart's simple mobile but alot of bad customer service there made me want to stop using all their services. Mint sim came in with the save with a plan that fits my budget and i can still use my iPhone!

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5 StarsRecommendedValueNone

Coverage is good, data is fast. Plus, 1GB for $15 is nothing to sneeze at! That's way less than what I've been paying before!

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4 StarsRecommendedEase of UseNo Visual Voicemail

Outside of not having working visual voicemail working with my phone, I get some pretty okay service. It's cheap and easy to set up. I guess I could ask for the bill to pay itself but that'd be asking too much.

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5 StarsRecommendedNo hidden feesNone

I'm honestly surprised how well this worked for a company that doesn't shove commericals down my throat lol. I was very worried about getting a decent signal at first but Mint SIM works out just fine for me. Finally, no hidden Fees. I've been recommending it to my family!

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5 StarsRecommendedValueNone

I started using Mint SIM after a recommendation from a coworker. After a few months of service I really should buy them lunch from all the money i saved. I used to get really spotty coverage in my home with Sprint but no longer since switching to mint SIM!

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