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Mint Mobile Reviews in 2021

Mint Mobile customer service ratings

Mint Mobile
Average Customer Rating204 User Reviews
User Rating Distribution
5 Stars87
4 Stars18
3 Stars19
2 Stars17
1 Star63
Plans starting at:$15/mo*
View Plans

Read 204 Mint Mobile user reviews

Bad service all around.

Mint is Very inexperienced with setup, took me days. Second after six days the download speeds slow, and dropped calls, and when dialing out it doesn’t go through at times. Third they admitted the towers were down in my location then find out after seven days that my phones not compatible, something that should have been told to me before they took my money, and last after locking into three month they will not give me a refund. My advice call your bank they will get your money back. Bad service going back to my old carrier. Reviews say they are good, but who’s summiting the reviews? Bad company.

Great plan for kids

Got this for my nephew and suffice to say he has no problems with it. The data's more than enough for him!

Better than expected

Paid only $20 and it's better than what I thought it would be.

Great value!

Service is almost as good as T-Mobile. But hey, you're paying far less for that service!

convenient

easy to use and good quality. great pricing

Good service, network's spotty

Having issues with the network. Customer service has been helpful but network hasn't always been solid.

Beware! Stay away from yearly plans

Liked service but opted for yearly plan to save money since they said to lo cl in savings by going with a yearly payment suggesting costs may go up. Yearly payments are no savings over Monthly payments but when I had to leave they would not refund the 10+ months of unused service I had paid in advance. Unfair and dishonest!

Wish it could work in more areas

I know that mint mobile uses t-mobile's network so this is more of a complaint about t-mobile but there should be more towers added in more rural areas. The service is very good and affordable other than that.

This is the best!

I've tried other MVNOs and I have to say that this is the best one out there!

Easy to transition

Mint is so easy to activate and move to. If that's the concern holding you back, rest assured you're in great hands! The speeds are surprisingly fast - faster than what I got with Google Fi. Mint also accepted my S21 with no issues! Very mint of them!

Mint Mobile pros and cons

Pros

  • Offers the latest phones with 0% finance

  • Prepay months in bulk for more savings

  • Reliable network coverage

  • Works with most GSM phones

Cons

  • No family plans

  • Minimum 3 months

Mint Mobile cell phone plans

PlanNetworkMinutesTextsDataPrice
4GB DataT-MobileUnltdUnltd4GB$15** $45 for 3 Months Service
10GB DataT-MobileUnltdUnltd10GB$20** $60 for 3 Months Service
15GB DataT-MobileUnltdUnltd15GB$25** $75 for 3 months Service
Unlimited DataT-MobileUnltdUnltdUnltd$30** $90 for 3 months Service

T-Mobile vs Mint Mobile Plan Comparison

Keep your T-Mobile phone, number & coverage: Save $660 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
T-MobileT-Mobile 4G LTEUnltd*$70/mo$840/yr
Mint MobileT-Mobile 4G LTE4GB$15/mo$180/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$55/mo$660/yr

Mint Mobile Specs

Network:T-Mobile
Technology:GSM
3G Bands:1700/2100MHz
4G LTE Bands:1700/2100MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:Yes
Prepaid:Yes
Taxes/fees included:No
VoLTE:Yes
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:No
Multi-month Discounts:Yes
International Roaming:Yes

Mint Mobile FAQs

What is Mint Mobile?

Mint Mobile is an MVNO that offers cheap prepaid cell phone plans.

Is Mint Mobile any good?

If you're looking for cheap cell phone service without compromising coverage, Mint Mobile will help you cut your phone bill significantly.

What cell towers does Mint Mobile use?

Mint Mobile operates on the nationwide T-Mobile 4G LTE & 5G network.

How much does Mint Mobile cost?

Mint Mobile offers a range of cheap cell phone plans starting at $15 per month.

Mint Mobile Info

Founded:2016
Headquarters:1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420
Employees:150-200
Customer Service:(800) 683-7392
Best carrier user ratings
RankCarrierNetwork(s)Avg. rating
1stReach MobileVerizon4.5
2ndGen MobileT-Mobile4.2
3rdUS MobileVerizon & T-Mobile4.1
4thTelloT-Mobile4
5thTingT-Mobile & Verizon4
6thTwigbyVerizon & Sprint3.8
7thWingAT&T, Verizon & T-Mobile3.5
8thh2o WirelessAT&T3.4
9thGood2Go MobileAT&T & T-Mobile3.4
10thMint MobileT-Mobile3.2