Mint Mobile Customer Reviews

Customer service is always helpful. Cheap too.

Mint's really great as a low-cost carrier. While I love the service in general, their international roaming fees are quite expensive. Sometimes I have to go out of the country for work, costing me over $100 for the month. Their prices are really good other than that.

I switched to Mint when they started to support 5G. It's not as fast as T-Mobile but it's still really good for what you're paying for.

I got this for my mom who wanted a simple phone, nothing fancy. Set up took a little bit longer than I imagined but after we figured it out my mom has been happy with the service. It's not as good as the national carriers but for the value it's really good.

I don't have to worry about being on a phone contract. My phone bill used to be 150 because I was paying for two smartphones and two phone lines. When I saw commercials about Mint Mobile I paid the remaining bill of the phones so I could leave. Sometimes my coverage is a little spotty, but despite that I'm very happy with the service.

Service is stable around the clock. Have no complaints.

I dumped Verizon after I was charged well over a hundred for my service. I didn't need all that unlimited data so I did some research on the smaller services. The most popular service seems to be Mint, so I switched to that one. So far it's been very good. The prices are much lower than what Verizon charges but you get T-Mobile cell phone service. If you live in a small town I wouldn't recommend it but if you live in a big city you'll love it.

I bought this for my son who moved to New Jersey a couple months ago. He's really happy with the service. We've been able to talk without any dropped calls or a bad signal.

I really happy at the start of using Mint Mobile. Service was smooth, customer service were nice when they helped me set up my phone. Well, a few days ago I lost service. I don't know what happened but when I got a hold of a rep and tried to get help about my problem they couldn't help. To put it bluntly, they were incompetent. They said they would escalate my issue and that they would contact me, but they never did. It's sad to see Mint go downhill.

I'm a new customer and I started today after being with T-Mobile for over 8 years. I had to leave in the end because it was one lie after another and so many promised callbacks that never came.

Apart from a problem activating the SIM card everything else has been very quick and it's been a beautiful transition. Mints customer service has been very helpful.