Reviews of Mint Mobile in 2022
Read 269 user reviews
It is great So worth it
It is awesome saving a ton of money on call service is great no dropped call, no mobile data issues.
Cust Service is not helpful & knows nothing
MINT MOBILE totally sucks!!! You will get disconnected every 2 months that is why it is so cheap. YOU get disconnected and they ask you to pay while your 1year plan still has not expired. Their accounting records are all messed up and their customer service rep doesn't know anything and does nothing to help you.
I paid $200/month for my kid and I before after extras I didn’t need. Coming to Mint, her phone is $360 a year and mine is $180 saving over $1800 a year! I work from home, so I’m on WiFi most of the time, I only need 4GB. If you’re having issues with your data make sure your phone is compatible with T-Mobile (which is what Mint uses) service, or you’ll have issues. If you have a Verizon phone, make sure its unlocked or you’ll have issues. This is not an issue with Mint, but with your phone. There are settings you need to adjust in the phone itself as well, and I suggest first resetting your network settings, if that doesn’t work then try backing up your data and doing a factory reset.
If you have a problem it's your problem
If you have problem! Terrible process, terrible operators terrible supervisor, terrible results and for no fixes but the money is there's
The better business bureau knows of all the problems (alot) Different customers but same problems over and over again. I bought new mint mobile phone (return it right way) and I'm still trying to get full refund back December 2021
Could never get BOTH phone/text AND mobile data...
I kept getting referred to my previous carrier about keeping my phone number (a whole nother issue), and the 2 (separate) hours i actually had service I never had mobile data....finally pulled the plug and cancelled inside the 7day window..... Advice: If you get ANY guff with your service in the first day or 2....cancel.
I had verizon, it worked almost everywhere although expensive. I don't use a phone much so I swtched to Mint to save some money. It rarely works. Data almost never works. I was in a local grocery store a few days ago, tried to call home and saw "no service" on my screen". I didn't expect top notch service but this is ridiculous.
I agree with most of the reviews posted here.
I've been with mint for just over a year and that's a year to long. Calls drop consistently, when I contacted mint I was told we were in a commercial area and I'd get better reception if I went outside well I tried that still didn't help. So if you have any kind of businesses (gas station, grocery, schools etc) forget about making or receiving a clear connection. Customer service continues to lie (probably told to do so) about payments and coverage. Continued voice mail problems. You definitely get what you pay for which is bad reception...Can you hear me now!! Pay a bit more somewhere else.
Terrible customer service.
Slow mailing of Sim. Long wait till activation. Was told we cancelled service when really they just dropped the ball.
DO NOT BUY THIS SERVICE! It is terrible!
Purchased a 6 month plan and from the very 1st day of service I've had almost no ability to maintain a call for more than 2 minutes. Customer service gives you a runaround and blames all issues on you, your phone, the towers, and as of late even Joe Biden! If Ryan Reynolds is the owner, partner or investor, he should worry about his future and get out of the cell phone business!
DO NOT SIGN UP FOR MINT. IT IS A SCAM.
DO NOT SIGN UP FOR MINT. IT IS A SCAM. Worse service I've ever had. These guys are liars. I never had my phone service working properly. They kept promising that they fix the issue and this is a temporary problem. But they never did. Finally, I switched over to a different carrier but they said since you past 7 days, we don't provide money back.
Really? So you promise to fix the issue and once it is past the 7 days no money back for your lies? Well, I will be reporting you to every place I can place a review so that everyone can see how shady you are.