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US Mobile Reviews in 2022

US Mobile customer service reviews

US Mobile
Average Customer Rating76 User Reviews
User Rating Distribution
5 Stars50
4 Stars9
3 Stars4
2 Stars2
1 Star11
Plans starting at:$8/mo
View Plans

Read 76 user reviews

Calls drop

I was using MINT and I switched to US Mobile but phone calls started to drop. I called them and they advised to install some third party files into my iphone 12 (brand new phone) !!!

Reasonably priced

It's a solid network, which is unsurprising since it runs on Verizon's network. But it's at a better price. You can also customize your plans, which is a big plus.

Fits my needs like a glove

You can't beat the price for the customizability. Service is 99% very good and the you get high data speeds.

Recommended

simple to set up account and activate sim card. no problems with US Mobile

Flexible af

Plans are super customizable. It's also very easy to activate the phone line. Coverage is great too. Very happy with US Mobile.

Not too bad

I purchased a US Mobile plan for my son and he likes how he can watch youtube without buffering problems.

So worth it

I've swapped my family to US Mobile and it feels so GOOD to be saving so much. I'm not kidding when I say that we cut our phone bill in half. The process to activate and port your number over is easy too.

Unreliable

I wanted to like this service. It's cheap and the customer service is as helpful as they can be. It supposedly had service in my area but I get poor signal here. I don't receive every call before it gets sent to voicemail and conversations get dropped. It's been nothing but a nightmare.

So great!

I have nothing bad to say about this service. I thought because of the price it would be at best a mediocre service but I was proven wrong! There's nothing different from my AT&T service. How these guys manage to charge so little is beyond me!

Quality service for cheap!

Very cheap plan that offers the same quality as anywhere else! I would recommend this service to everyone reading this!

US Mobile review

Pros

  • Flexible, no contract plans

  • 24/7 customer service

  • 5G coverage available

Cons

  • No international calling

  • Phone selection

US Mobile is an MVNO (Mobile Virtual Network Operator), which means that they are a cell phone carrier that is powered by the national Verizon & T-Mobile networks. US Mobile offers a variety of cheap prepaid plans to suit most needs.

Powered by the Verizon & T-Mobile networks, they provide access to the same network you're used to, but at half the price.

How does US Mobile work?

US Mobile is a low cost carrier that offers cheap prepaid cell phone plans to suit almost all your needs.

They are powered by the Verizon & T-Mobile network and are able to offer cheap cell phone plans as they don't have the same cost as the big wireless companies.

US Mobile plans & prices

US Mobile SIM Card - US Mobile unlimited talk & text planUS Mobile SIM Card - US Mobile unlimited talk & text plan
Minutes
Unlimited
Texts
Unlimited
Data
0 GB
Price
$8/moFree Starter Kit with code: MSPUSM
Powered by:

US Mobile unlimited talk & text includes unlimited mins, unlimited texts and 0GB data for only $8 per month. US Mobile prepaid phone plans offer wireless coverage on the Verizon & T-Mobile 4G LTE and 5G networks.

US Mobile SIM Card - US Mobile 1GB data planUS Mobile SIM Card - US Mobile 1GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
1 GB
Price
$12/moFree Starter Kit with code: MSPUSM
Powered by:

US Mobile 1GB data includes unlimited mins, unlimited texts and 1GB data for only $12 per month. US Mobile prepaid phone plans offer wireless coverage on the Verizon & T-Mobile 4G LTE and 5G networks.

US Mobile SIM Card - US Mobile 5GB data planUS Mobile SIM Card - US Mobile 5GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
5 GB
Price
$15/moFree Starter Kit with code: MSPUSM
Powered by:

US Mobile 5GB data includes unlimited mins, unlimited texts and 5GB data for only $15 per month. US Mobile prepaid phone plans offer wireless coverage on the Verizon & T-Mobile 4G LTE and 5G networks.

US Mobile SIM Card - US Mobile 12GB data planUS Mobile SIM Card - US Mobile 12GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
12 GB
Price
$20/moFree Starter Kit with code: MSPUSM
Powered by:

US Mobile 12GB data includes unlimited mins, unlimited texts and 12GB data for only $20 per month. US Mobile prepaid phone plans offer wireless coverage on the Verizon & T-Mobile 4G LTE and 5G networks.

US Mobile SIM Card - US Mobile 18GB data planUS Mobile SIM Card - US Mobile 18GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
18 GB
Price
$25/moFree Starter Kit with code: MSPUSM
Powered by:

US Mobile 18GB data includes unlimited mins, unlimited texts and 18GB data for only $25 per month. US Mobile prepaid phone plans offer wireless coverage on the Verizon & T-Mobile 4G LTE and 5G networks.

US Mobile SIM Card - US Mobile 30GB data planUS Mobile SIM Card - US Mobile 30GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
30 GB
Price
$30/moFree Starter Kit with code: MSPUSM
Powered by:

US Mobile 30GB data includes unlimited mins, unlimited texts and 30GB data for only $30 per month. US Mobile prepaid phone plans offer wireless coverage on the Verizon & T-Mobile 4G LTE and 5G networks.

US Mobile SIM Card - US Mobile unlimited data planUS Mobile SIM Card - US Mobile unlimited data plan
Minutes
Unlimited
Texts
Unlimited
Data
Unlimited
Price
$45/moFree Starter Kit with code: MSPUSM
Powered by:

US Mobile unlimited data includes unlimited mins, unlimited texts and unlimited data for only $45 per month. US Mobile prepaid phone plans offer wireless coverage on the Verizon & T-Mobile 4G LTE and 5G networks.

Verizon vs US Mobile Plan Comparison

Keep your Verizon phone, number & coverage: Save $780 per year

CarrierNetwork Coverage4G/5G DataPriceAnnual Cost
VerizonVerizon 4G & 5GUnltd*$80/mo$960/yr
US MobileVerizon 4G & 5G5GB$15/mo$180/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$65/mo$780/yr

What network does US Mobile use?

US Mobile is powered by Verizon & T-Mobile 4G LTE networks. Because Verizon & T-Mobile offer customers 5G where available, it's something US Mobile customers can enjoy too.

Network coverage ratings

NETWORKROOTMETRICSOPENSIGNALOOKLA
Verizon network959.874%
AT&T network939.580%
T-Mobile network878879%

Sources: RootMetrics, OpenSignal, and Ookla.

US Mobile features

NetworkT-Mobile & Verizon
Data Speed5G & 4G LTE
3G NetworkGSM & CDMA
Mobile Hotspot
Bring Your Phone
Keep Your Number
Credit Check
Customer Service24/7
Money Back Guarantee
5G
PrepaidNo - prepaid
Taxes/fees included
VoLTE
WiFi Calling
Visual Voicemail
Multi-line Discounts
Multi-month Discounts
International Calls
International Roaming

US Mobile phone deals

PhoneStorageNetworkConditionPrice
Apple iPhone 12 mini64GBVerizonNew$729
Apple iPhone 13 mini128GBVerizonNew$729
Apple iPhone 1264GBVerizonNew$780
Apple iPhone 13128GBVerizonNew$904
Apple iPhone 13 Pro128GBVerizonNew$999
Apple iPhone 13 Pro Max128GBVerizonNew$1,099

Is US Mobile good?

Yes, US Mobile has consistently better customer service than Verizon, AT&T and T-Mobile.

CARRIERTRUSTPILOT USER RATING
US Mobile4.7
T-Mobile1.5
Verizon1.9
AT&T1.2

US Mobile FAQs

How much does US Mobile cost?

US Mobile phone plans start at only $8/mo.

Where can I buy US Mobile?

You can buy a US Mobile SIM card or US Mobile cell phone via their website.

Does US Mobile have 5G?

Yes, US Mobile is powered by the national Verizon & T-Mobile 5G & 4G LTE wireless networks.

US Mobile info

Founded2014
Headquarters50 Main Street, White Plains, NY 10606
Employees50
Customer service(878) 205-0088
Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

Best carrier user ratings
RankCarrierNetwork(s)Avg. rating
1stReach MobileVerizon4.5
2ndGen MobileT-Mobile4.2
3rdUS MobileVerizon & T-Mobile4.1
4thTingT-Mobile & Verizon4.1
5thTelloT-Mobile4.1
6thTwigbyVerizon & Sprint3.9
7thWingAT&T, Verizon & T-Mobile3.5
8thGood2Go MobileAT&T & T-Mobile3.4
9thH2O WirelessAT&T3.3
10thUltra MobileT-Mobile3.3