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At a glance
- Value for money: Boost Infinite has cost-effective unlimited plans with reliable network coverage, providing a good value for money.
- Coverage: Excellent coverage on the T-Mobile and AT&T networks; automatically switiches to strongest network signal depending on location.
- Customer experience: Boost Infinite has excellent unlimited data service at competitive prices. Customer service expereinces are mixed, with some negative experiences.
- Transparency: The price you see is what you pay with Boost Infinite. There is some fine print to consider when looking at the Infinite Access plans.
- Range of choice: Several variations of unlimited plans, including plans with access to latest smartphones.
Boost Infinite review: An in-depth look
Are you on the hunt for a new wireless service provider? I get it; with so many options out there, it's quite the task to find the one that fits just right.
Enter Boost Infinite, a rising name that may sound familiar. Owned by DISH and a sister company to Boost Mobile, Boost Infinite was launched within the last few years as a direct response to the market's demand for affordable unlimited data plans without price hikes.
It's powered by the AT&T and T-Mobile wireless networks, giving you the same coverage at a fraction of the cost. And they've kept it simple yet effective, starting with one data plan and growing to offer a couple more unlimited choices.
I'm about to dive deep into everything Boost Infinite has to offer, from features and pricing to network coverage and customer service. So, if you're wondering whether Boost Infinite is the one for you, stick around. I'm here to clear the air and help you make that informed decision.
What is Boost Infinite?
Boost Infinite is a low-cost carrier offering prepaid cell phone plans that can save you money without sacrificing quality coverage.
It buys space from a major network and then sells coverage to you at a much better price.
They're all about making unlimited data plans more affordable.
How is Boost Infinite different?
Boost Infinite sets itself apart from other MVNOs in several ways:
- Unlimited plan options: Boost Infinite offers three different unlimited text, talk, and data plans, all at prices well below those of the major carriers.
- Infinite Access for iPhone: Get a new iPhone each year with an unlimited plan and no trade-in required to begin.
- Infinite Access for Galaxy: Get the latest Galaxy phone each year. It comes with an unlimited plan and no trade-in to start.
- Extensive network coverage map: Boost Infinite's network coverage map is extensive, providing coverage in both urban and rural areas and ensuring you can access reliable service wherever you go.
- America's Smart Network: Combines three networks: T-Mobile, AT&T, and Boost Wireless. It gives you an automatic, seamless connection to the strongest of the three networks, depending on your location at the time.
- Postpaid billing: Most MVNOs are prepaid, requiring payment upfront, but Boost Infinite has a postpaid model.
Plans & pricing
What are the best Boost Infinite plans?
Boost Infinite unlimited data plan
- AT&T & T-Mobile coverage
- Unlimited talk and text
- Instant eSIM activation
How does Boost Infinite compare to AT&T?
AT&T vs Boost Infinite comparison
Keep your AT&T phone, number & coverage: Save $600 per year
Carrier | Network Coverage | 4G/5G Data | Price | Annual Cost |
---|---|---|---|---|
AT&T | AT&T 4G & 5G | Unlimited | $75/mo | $900/yr |
Boost Infinite | AT&T 4G & 5G | Unlimited | $25/mo | $300/yr |
Savings | $50/mo | $600/yr |
Boost Infinite's pricing is competitive with MVNOs in the market, offering unlimited text, talk, and data at affordable rates.
The plan includes unlimited phone calls, second-line access, tech support, soft credit pulls, and coverage in Mexico, Canada, and the US.
Is Boost Infinite a good value?
They offer great value with multiple unlimited plan options, vast and reliable networks, and hassle-free activation.
The locked-in unlimited plan for $25 is the best value, especially if inflation continues as it has been.
The perks of the higher-priced plans also offer good value for money, including a new iPhone annually and the ability to switch between three different networks depending on your area.
What kind of plans does Boost Infinite offer?
They have a great deal with three unlimited plans to pick from, giving you the peace of mind of unlimited access to communication and data.
These plans also have add-on options for international calling and mobile hotspot access, allowing you to share your data connection with other devices, such as laptops or tablets.
Compare Boost Infinite vs other carriers
Boost Infinite | How do Boost Infinite plans compare? | ||
---|---|---|---|
See at Tello |
See at US Mobile
*30 Day FREE Trial
|
See at Mint Mobile
*$45 for 3 Months
|
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AT&T & T-Mobile 4G & 5G | T-Mobile 4G & 5G | Verizon, AT&T & T-Mobile 4G & 5G | T-Mobile 4G & 5G |
Unlimited data | Unlimited data | Unlimited data | Unlimited data |
$25/mo* | $25/mo | $15/mo* | $15/mo* |
$300/yr | $300/yr | $270/yr | $315/yr |
1.5 on Trustpilot | 4.5 on Trustpilot | 4.6 on Trustpilot | 3.1 on Trustpilot |
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Network coverage
Does Boost Infinite have good network coverage?
Boost Infinite uses AT&T, T-Mobile, and Boost Wireless networks to ensure you access reliable service in both urban and rural areas.
Upper-tiered plans use America's Smart Network, which uses these three networks simultaneously to give you the best service in your location. It automatically switches to the strongest network based on your area.
You can stay connected wherever you go with coverage in Mexico, Canada, and across the US.
Does Boost Infinite have 5G coverage?
If you have a 5G-eligible device, you'll have access to fast 5G network connectivity where it's available. Check the Boost Infinite 5G coverage map to see if it's available near you.
Boost Infinite 5G coverage map
What is Boost Infinite's network performance?
Boost Infinite's network offers data without throttling up to 30GB per month, ensuring you can always access high-speed internet.
However, it is important to note that you may experience slower speeds during network congestion, although this is a common practice among all wireless service providers.
Does Boost Infinite have hotspot data?
You can purchase hotspot access as an add-on for $10, but it is not included in any of their plans.
Customer service
What can you expect from Boost Infinite's customer care team?
Boost Infinite's customer support helps with various questions, including activation, trade-in process, plan add-ons, adding a line, reading your bill, and changing your plan, to name a few.
Use the chat bubble or call to speak to a customer care representative.
How to get in touch with Boost Infinite's customer support?
Getting in touch with Boost Infinite's customer support is easy.
You can use the chat feature in the bottom right-hand corner of the website. Or speak to a customer service rep over the phone at 866-957-7772.
Representatives are available to take calls from 8 am to 12 am EST every day of the week.
User experience
User reviews with Boost Infinite
Users have generally been positive about their experience with Boost Infinite.
They appreciate the unlimited plan options and forever price-lock for the $25 unlimited data plan.
Boost Buddy activation makes the transition simple and hassle-free with the ability to talk to a real, live human.
Most of the negative reviews stem from the merger with Republic Wireless customers. There were significant difficulties with transitioning several Republic Wireless customers to their new cell service with Boost Infinite. Many users lost wireless service and found number porting either took a long time or failed altogether, losing the phone number completely.
Since it's a younger company, there isn't an extensive data set or lengthy history to draw from.
Boost Infinite customer reviews roundup
- Boost Infinite MoneySavingPro rating: 2.7 stars (7)
- Boost Infinite Trustpilot rating: 1.5 stars (94)
- Boost Infinite Facebook rating: 2.6 stars (108)
- Boost Infinite Amazon rating: 3.5 stars (518)
- Boost Infinite Google rating: 3.6 stars (900)
Common issues faced by Boost Infinite customers
While most users have had positive experiences with Boost Infinite, some common issues have been reported.
These include service interruptions, billing issues, limited coverage in certain areas, customer care concerns, and plan limitations.
It is important to consider these potential issues when making your decision.
Activation
Is SIM activation easy with Boost Infinite?
You can use a new SIM card or eSIM to get your plan active.
Simply follow the step-by-step instructions on the website. Or call your Boost Buddy, your activation specialist, at 866-957-8278.
It's all done online or over the phone, so no traipsing down to the store. They make the process seamless and hassle-free, so you can use your new phone and service in no time.
Complete the Boost Infinite pre-activation checklist to streamline the process.
Does Boost Infinite support eSIM activation?
With eSIM technology, you can easily activate your service without needing a physical SIM card.
Just follow the instructions provided by Boost Infinite and enjoy the convenience of having your service activated instantly and effortlessly from the comfort of your own home.
Phone selection
What phones does Boost Infinite have?
Boost Infinite offers a variety of phone options, including the latest iPhone models and a range of Android devices with the most up-to-date features.
They have options to finance or buy a phone outright.
Infinite Access for iPhone plan offers a free iPhone with unlimited service and annual upgrades for $60 per month.
The Infinite Unlimited+ promises the same for $50 per month as long as you have an eligible trade-in.
Is the iPhone really free with Boost Infinite?
It's not necessarily free, per se. You're basically signing a financing agreement.
You'll need to qualify via a soft credit pull, and anything over $1000 will add to your $60 monthly total.
After 12 months, you are eligible for an iPhone upgrade at no additional cost as long as you return the used iPhone damage-free
Can I bring my own phone to Boost Infinite?
Yes, Boost Infinite allows you to bring your own phone.
Whether you have an iPhone or an Android device, you can easily switch without purchasing a new phone.
Just ensure your current phone is unlocked and compatible before you begin.
Is my phone compatible with Boost Infinite?
Most newer, unlocked smartphones released in the past five years should work with Boost Infinite. Use our compatibility checker to see if your phone is eligible.
Can I keep the same phone number?
Boost Infinite should have no issues porting your existing phone number to your new service.
You may need information or to request a PIN from your current carrier.
Check Boost Infinite's website for the specifics on transferring your current phone number.
Boost Infinite features
My viewpoint - Is Boost Infinite any good?
Short answer: With Boost Infinite, you can get an unlimited plan locked in at $25/month on the AT&T and T-Mobile networks, so you get the same service for almost half the price. Of course, the right cell phone plan is different for everyone, but Boost Infinite is worth consideration.
Is Boost Infinite worth it?
If you're deadset on unlimited data, Boost Infinite should be high on your list of considerations.
The $25 per month forever (or as long as you keep the line active) has piqued my interest, especially considering the rising inflation rate.
However, if you need more than 30GB of data, you may want to look into a Boost competitor like Mint Mobile (40GB data limit) or US Mobile (50GB data cap).
Would I use Boost Infinite?
Short answer: Yes, I use their sister company, Boost Mobile, for my daughter's cell phone plan. The coverage and service have been great so far, so it makes sense to try Boost Infinite. And the Infinite Access plans have me interested.
Boost Infinite FAQs
Boost Infinite is a newer postpaid service, while Boost Mobile is prepaid that has been around longer. They are both owned by DISH and operate on the AT&T and T-Mobile networks, but Infinite boasts America's Smart Network.
Consider several other low-cost carriers, such as US Mobile, Mint Mobile, Tello, and Twigby Mobile, on your hunt for the best deal.
Boost Infinite is part of Boost Mobile, which was bought by DISH network as part of the T-Mobile and Sprint merger.
Recap: Is Boost Infinite the right choice for you?
After considering all the features, pricing, coverage, customer service, and user experiences of Boost Infinite, you may wonder if it is the right choice for your cell phone plan needs.
Boost Infinite is a noteworthy low-cost carrier that offers competitive unlimited data plans and extensive network coverage. With a range of phone options and reliable customer service, it aims to provide a seamless experience for its users. However, it's essential to consider individual needs and preferences before deciding.
Keep in mind the differences between Boost Infinite and Boost Mobile, as well as alternative cheap cell phone plans available in the market. Take the time to analyze user experiences and reviews to ensure the best choice for your telecommunication needs.
How we reviewed Boost Infinite
To select the best carriers and plans, MoneySavingPro's team of experts evaluated over 30 different carriers.
Carriers were rated in five categories, with a star rating from 1-5, with 5 stars being the best. We then calculate the overall star rating using the five categories:
- Value for money: We compare carriers based on price, features, benefits, and promotions. It's not just about the lowest price but getting the most bang for your buck.
- Coverage: We look at network 5G and 4G LTE coverage across the US. We use coverage maps to determine service availability and data speeds in urban, suburban, and rural locations.
- Customer experience: We take into account items such as current user experience, website and app usability, ease of switching, and customer service in terms of availability, channels, and satisfaction ratings.
- Transparency: We assess whether carrier pricing is clear and straightforward. We examine the fine print to check for hidden fees, confusing terms or conditions, and misleading offers to ensure upfront, honest prices and advertising.
- Range of choice: We evaluate the diversity of plan options to determine if they fit the individual needs of all customers.
Read more about our carrier ratings methodology and our editorial process.