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Very helpful customer service staff.
I'm in my 60's and not a big cell phone user. I still have home phone, with OOMA $6/month and it works great, but I also got me and my wife NEW Rebel 4 phones from Tracfone and $20/month service it is super. Had Verizon before, and it was good but $55/month. So basically i have 2 cell phones and home phone for less that what Verizon charged.
Two accounts open for the same phone and they can't seem to purge them.
Their customer service and tech support is the absolute worst. I was only with them for three days before I had enough and went back to my old servicer. I'm willing to pay a bit more for customer service and support.
Horrible customer service. they will wast days of your time and transfer you to somewhere that automatically hangs up on you.
AVOID this company!!!!!!
always get fake names when calling customer service, incompetent, worthless answers
just a one star company
Customer service is slow and takes forever. No-one I spoke to I felt was competent or helpful. Simple requests became unfathomably complicated.
I've used TracFone since 2004 and theyve been consistently reliable with service and performance. Personnel who answer my telephone calls are knowledgable and courteous. Especially like having the option to use the website to answer my questions.
I'm a new TracFone customer. They replaced me and my wife's old cell phones for pay-per-minute. So far this is working out great and has substantially lowered our monthyl bill.
I've been a TracFone customer for 5+ years now. Yes you can save a lot of money, and yes you can still get good service. But there are some sacrifices to be made.
Listing 1 - 11 of 11 User Reviews
Switching to Tracfone is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Tracfone. You can keep your old number. All you need to do is order a Tracfone SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.
Yes! It's easy to port your existing phone number to Tracfone during the activation process.
Yes! Most unlocked smartphones that have a SIM card slot will work with Tracfone. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.
You can check your devices compatibility on the Tracfone website before you signup.
No. Tracfone works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.
Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Tracfone plan and only pay for the data you actually use.
Tracfone plans are already extremely low-cost, so they do not offer further discounts for families.
Tracfone plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Tracfone allows AutoPay to ensure you automatically renew your plan every 30 days.
Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.
Yes, Tracfone allows tethering but it may depend on the plan you select, so you will need to check on the Tracfone website.
Yes, Tracfone includes calls to international countries, more information can be found on the Tracfone website before you sign up.
Tracfone offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Tracfone website.
Tracfone are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.
|Network:||AT&T, T-Mobile, Verzion, Sprint|
|Technology:||CDMA & GSM|
|4G LTE Bands:||850/900/1800/1900 MHz|
|Bring Your Phone:||Yes|
|Keep Your Number:||Yes|
|Contract:||No - prepaid|