Twigby Reviews

With a growing family, I was not ready to be locked into a contract. They did not make me sign a contract, no need for on size fits all plans. Each of my kids have what I think they need and we get the best network. Was cheaper than other Verizon resellers too.

I have had Twigby for about 2 years or more now. I believe they have very good customer service. Their online chat usually has pretty fast responds and do really try to resolve your issues. My only issue is that they don't have coverage outside the U.S. I have not had any problems with coverage in PA.

They were ok until I needed costumer service, by the way only way to communicate with them is through chat online only! No # to call "real pain". Bought two phones when I first switch to them, not even a year old, they switch networks and said my phones were no longer compatible had to buy two more or I will no longer have service bought two more one did not work, they charge me $30 to exchange the phone $7 for shipping $11 to return the phone that did not work and they charge me the price of the new phone till they can inspect the phone for damage. Then I found an extra charge on my bank statement for $44 they said they have no record of it so there is nothing they can do about it. I told them I will file a fraudulent charge with my bank they said if I do they will turn the service off till they can investigate and they will charge me $30 for it. Read their policies before you switch to their service (unreal!) I had enough went to switch my service to another carrier, try to port my #'s should have taken a few min. To do, but not with them it took 4 days/hours every day going back and forth with them, they gave me a different excuse every time, Filed a complaint with FCC they finally ported my numbers.

What a nightmare of a company to deal with.

Twigby's terrific. Have flexible plans and customer service is A++++

The customer service reps are really nice to work. Connection is always strong. My only gripe is that data slows down at certain parts of the day.

Twigby's the best!

SIM card came in earlier than expected. Their plans are affordable and it was super easy to transfer from my old carrier.

Very reliable with flexible and affordable plans. Service is friendly.

I've used Twigby's service for a few years and I still think it's the best network for reliability and customer service. No one else has better rates and online chat is always willing to help you and they're prompt too.

Been with Twigby for a good while. In my experience, customer support is knowledgeable and willing to help until my issues were resolved. Prices are great and my cellular connection is always stable. I will be sticking with Twigby for years to come.