Boost Mobile Customer Reviews

Read user reviews about Boost Mobile

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Boost Mobile Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star6 User Reviews

User Rating Distribution

5 Stars2
4 Stars1
3 Stars1
2 Stars1
1 Star1
1 Star2 Star3 Star4 Star5 StarNot RecommendedThe price is the best thing.Customer service is the worst thing.

Once a customer don't expect anything from them. Repeatedly broke their promises to me.

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1 Star2 Star3 Star4 Star5 StarNot RecommendednoneI can't recommend them

I don't recommend Boost. They just a rip off and the lady took 2 hours just to add 1 line to my service and said because she was on her lunch break.

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1 Star2 Star3 Star4 Star5 StarRecommendedNever had any problemsnone

I've used Boost Mobile for years and have had no problems. I easily add money to my account once every 3 months which is as little as $5. What I don't use is carried over as long as I re-boost on time.

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1 Star2 Star3 Star4 Star5 StarRecommendedawesome customer servicenot the newest phones

Boost Mobile customer service has always been awesome whenever I needed them. When I was in financial trouble and needed a phone they hooked me up with a month for free. I'm a lifelong customer.

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1 Star2 Star3 Star4 Star5 StarRecommendedGreat, clear servicewebsite is a challenge

I've been using Boost for years primarily in the Tampa area and their cell service is great--no dropped calls. Their website is challenging to navigate though even after all these years.

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1 Star2 Star3 Star4 Star5 StarRecommendedspotty coverageyou need to complain to get anywhere with them

The service has frequent intermittent interruptions in service. But I found that if you complain loud enough they will eventually credit your account. I got Boost Mobile because they offered a 'shrinkage plan,' after being on the plan for several months they abruptly stopped it. I only keep them because I get unlimited service for $45 a month.

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Boost Mobile Network Specs & Info

Boost Mobile Network Specs

  • Network: Sprint
  • Technology: CDMA
  • 3G Bands: 850, 1900MHz
  • 4G LTE Bands: 1900, 800, 2500Mhz
  • Bring Your Phone: Yes
  • Keep Your Number: Yes
  • Prepaid: Yes
  • Credit Check: No

Boost Mobile Company Info

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