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My account was reduced from $391 to zero because I was 2 days late adding money because my husband had passed away and he dealt with this. Company policy I was told - Shame on them.
The customer svc is horrible and I paid for service I did not receive. They wont help you. They lock your phone (your personal property) in hopes to get more money! Crazy and sketchy company. Stay away!!
We tried to get our account deactivated after the store rep put us on an expensive plan we did not ask for and then told us we would need to purchase a new phone from them to use the plan. It took 7 hours on the phone to resolve the issue.
I pay through auto withdraw but without stress of a contact; myGB go up regularly, my bill has gone down. And I'm able to buy a new phone anytime with monthly payments. I love boost and recommend them to everyone!!!
Once a customer don't expect anything from them. Repeatedly broke their promises to me.
Horrible. I bought a used phone from them and did not want to use there service nor was I told I had to. I just wanted a used phone now they won't return my money within 7 days of receipt and they hung up on me. I would not recommend them to anyone!!!
I don't recommend Boost. They just a rip off and the lady took 2 hours just to add 1 line to my service and said because she was on her lunch break.
I've used Boost Mobile for years and have had no problems. I easily add money to my account once every 3 months which is as little as $5. What I don't use is carried over as long as I re-boost on time.
Boost Mobile customer service has always been awesome whenever I needed them. When I was in financial trouble and needed a phone they hooked me up with a month for free. I'm a lifelong customer.
I've been using Boost for years primarily in the Tampa area and their cell service is great--no dropped calls. Their website is challenging to navigate though even after all these years.
The service has frequent intermittent interruptions in service. But I found that if you complain loud enough they will eventually credit your account. I got Boost Mobile because they offered a 'shrinkage plan,' after being on the plan for several months they abruptly stopped it. I only keep them because I get unlimited service for $45 a month.
Listing 1 - 11 of 11 User Reviews
Switching to Boost Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Boost Mobile. You can keep your old number. All you need to do is order a Boost Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.
Yes! It's easy to port your existing phone number to Boost Mobile during the activation process.
Yes! Most unlocked smartphones that have a SIM card slot will work with Boost Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.
You can check your devices compatibility on the Boost Mobile website before you signup.
No. Boost Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.
Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Boost Mobile plan and only pay for the data you actually use.
Boost Mobile plans are already extremely low-cost, so they do not offer further discounts for families.
Boost Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Boost Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.
Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.
Yes, Boost Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Boost Mobile website.
Yes, Boost Mobile includes calls to international countries, more information can be found on the Boost Mobile website before you sign up.
Boost Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Boost Mobile website.
Boost Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.
|3G Bands:||850, 1900MHz|
|4G LTE Bands:||1900, 800, 2500Mhz||Bring Your Phone:||Yes|
|Keep Your Number:||Yes|
|Contract:||No - prepaid|