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Boost Mobile Reviews

Boost Mobile user reviews & ratings

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Boost Mobile User Reviews

Not RecommendedNothingEverything

My account was reduced from $391 to zero because I was 2 days late adding money because my husband had passed away and he dealt with this. Company policy I was told - Shame on them.

Not RecommendedHorrible, stay away! Rippoff!No service that you paid for!! Need wifi to make i

The customer svc is horrible and I paid for service I did not receive. They wont help you. They lock your phone (your personal property) in hopes to get more money! Crazy and sketchy company. Stay away!!

Not RecommendedNothing!Customer Service

We tried to get our account deactivated after the store rep put us on an expensive plan we did not ask for and then told us we would need to purchase a new phone from them to use the plan. It took 7 hours on the phone to resolve the issue.

RecommendedReliable, great cust. svc, exc. phones, perfect tNothing!!!

I pay through auto withdraw but without stress of a contact; myGB go up regularly, my bill has gone down. And I'm able to buy a new phone anytime with monthly payments. I love boost and recommend them to everyone!!!

Not RecommendedThe price is the best thing.Customer service is the worst thing.

Once a customer don't expect anything from them. Repeatedly broke their promises to me.

Not RecommendedNothingThey would not return my phone with 7 days

Horrible. I bought a used phone from them and did not want to use there service nor was I told I had to. I just wanted a used phone now they won't return my money within 7 days of receipt and they hung up on me. I would not recommend them to anyone!!!

Not RecommendednoneI can't recommend them

I don't recommend Boost. They just a rip off and the lady took 2 hours just to add 1 line to my service and said because she was on her lunch break.

RecommendedNever had any problemsnone

I've used Boost Mobile for years and have had no problems. I easily add money to my account once every 3 months which is as little as $5. What I don't use is carried over as long as I re-boost on time.

Recommendedawesome customer servicenot the newest phones

Boost Mobile customer service has always been awesome whenever I needed them. When I was in financial trouble and needed a phone they hooked me up with a month for free. I'm a lifelong customer.

RecommendedGreat, clear servicewebsite is a challenge

I've been using Boost for years primarily in the Tampa area and their cell service is great--no dropped calls. Their website is challenging to navigate though even after all these years.

Recommendedspotty coverageyou need to complain to get anywhere with them

The service has frequent intermittent interruptions in service. But I found that if you complain loud enough they will eventually credit your account. I got Boost Mobile because they offered a 'shrinkage plan,' after being on the plan for several months they abruptly stopped it. I only keep them because I get unlimited service for $45 a month.

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Boost Mobile FAQs

How do I switch to Boost Mobile?

Switching to Boost Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Boost Mobile. You can keep your old number. All you need to do is order a Boost Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Boost Mobile have network coverage in my area?

Boost Mobile is powered by Sprint, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to Sprint directly.

Can I keep my phone number when I switch to Boost Mobile?

Yes! It's easy to port your existing phone number to Boost Mobile during the activation process.

Can I bring my phone to Boost Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with Boost Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Boost Mobile?

You can check your devices compatibility on the Boost Mobile website before you signup.

Is there a contract or credit check with Boost Mobile?

No. Boost Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Boost Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Boost Mobile plan and only pay for the data you actually use.

Does Boost Mobile offer family plans?

Boost Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does Boost Mobile billing work?

Boost Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Boost Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Boost Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Boost Mobile allow tethering?

Yes, Boost Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Boost Mobile website.

Does Boost Mobile offer international calling?

Yes, Boost Mobile includes calls to international countries, more information can be found on the Boost Mobile website before you sign up.

Does Boost Mobile have a refund policy?

Boost Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Boost Mobile website.

Who should switch to Boost Mobile?

Boost Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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Boost Mobile Network Specs

3G Bands:850, 1900MHz
4G LTE Bands:1900, 800, 2500Mhz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Boost Mobile Company Info

Headquarters:6591 Irvine Center Drive, Suite 100, Irvine, CA 92618
Customer Service:(866) 402-7366
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
The Best Prices on the Best NetworksAll low-cost carriers are powered by the major US networks
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