Boost Mobile Customer Reviews

Read user reviews about Boost Mobile

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Boost Mobile Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star7 User Reviews

User Rating Distribution

5 Stars2
4 Stars1
3 Stars1
2 Stars1
1 Star2
0 Stars0
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1 Star2 Star3 Star4 Star5 StarNot RecommendedThe price is the best thing.Customer service is the worst thing.

Once a customer don't expect anything from them. Repeatedly broke their promises to me.

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1 Star2 Star3 Star4 Star5 StarNot RecommendedNothingThey would not return my phone with 7 days

Horrible. I bought a used phone from them and did not want to use there service nor was I told I had to. I just wanted a used phone now they won't return my money within 7 days of receipt and they hung up on me. I would not recommend them to anyone!!!

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1 Star2 Star3 Star4 Star5 StarNot RecommendednoneI can't recommend them

I don't recommend Boost. They just a rip off and the lady took 2 hours just to add 1 line to my service and said because she was on her lunch break.

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1 Star2 Star3 Star4 Star5 StarRecommendedNever had any problemsnone

I've used Boost Mobile for years and have had no problems. I easily add money to my account once every 3 months which is as little as $5. What I don't use is carried over as long as I re-boost on time.

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1 Star2 Star3 Star4 Star5 StarRecommendedawesome customer servicenot the newest phones

Boost Mobile customer service has always been awesome whenever I needed them. When I was in financial trouble and needed a phone they hooked me up with a month for free. I'm a lifelong customer.

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1 Star2 Star3 Star4 Star5 StarRecommendedGreat, clear servicewebsite is a challenge

I've been using Boost for years primarily in the Tampa area and their cell service is great--no dropped calls. Their website is challenging to navigate though even after all these years.

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1 Star2 Star3 Star4 Star5 StarRecommendedspotty coverageyou need to complain to get anywhere with them

The service has frequent intermittent interruptions in service. But I found that if you complain loud enough they will eventually credit your account. I got Boost Mobile because they offered a 'shrinkage plan,' after being on the plan for several months they abruptly stopped it. I only keep them because I get unlimited service for $45 a month.

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Boost Mobile Network Specs & Info

Boost Mobile Network Specs

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Network:Sprint
Technology:CDMA
3G Bands:850, 1900MHz
4G LTE Bands:1900, 800, 2500Mhz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Boost Mobile Company Info

Founded:2001
Headquarters:6591 Irvine Center Drive, Suite 100, Irvine, CA 92618
Employees:201-500
Customer Service:(866) 402-7366
Website:https://www.boostmobile.com/
Wikipedia:https://en.wikipedia.org/wiki/Boost_Mobile
Facebook:https://www.facebook.com/boostmobile
Twitter:https://twitter.com/boostmobile

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