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Boost Mobile Reviews

Boost Mobile user ratings in 2020

Boost Mobile
Average Customer Rating38 User Reviews
User Rating Distribution
5 Stars13
4 Stars2
3 Stars4
2 Stars3
1 Star16
0 Stars0
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Boost Mobile User Reviews

Not RecommendedNoneCustomer representatives, constant data issues

Sad to see Boost Mobile go downhill. Been a customer for 4 years and I'm just fed up with this. No data or access to internet. Customer rep blamed our phones (but we had returned them for different models) and later the towers. I'm just done!

RecommendedGreat valueSignal is a little spotty at times

It's a great value but the signal is a little spotty. Most of the time it works though.

Not RecommendedNoneBad phones and customer service

Terrible phones, even more terrible customer service. They do nothing to help their loyal customer base. Utter crap.

RecommendedLow bills, fast data speeds, customer serviceNone

Boost is an amazing service. Love the customer service, love the low bills, love the data speeds. I can't recommend it enough!

RecommendedAttentive customer serviceNone

Customer service is really understanding, helpful, and patient whenever I need a problem solved.

RecommendedGood pricesQuality declined

I've been a loyal Boost customer for years but in the past couple of months my internet has gone down multiple times. I've tried every solution they offered but to no avail. Sad to say it's time to move to another service.

RecommendedNo hard data caps, pricesNone

Boost Mobile is a very good company. There isn't a hard data cap. You'll apparently be throttled a bit at peak times but I don't really experience that.

Not RecommendedNoneCustomer support

I've been unable to get service with their unlimited plan and their customer service team is quite rude. Switched to Metro and I don't regret the move, not even for a second.


I like Boost Mobile and how focused on service they are. They charge a fixed rate for cellular service so no worries about what your next bill will be. The quality of the sound is also really good.

RecommendedCheap billNone

Great service with cheap bill to match. I will be recommending Boost to my family and friends.

RecommendedPriceNegative changes to service

Boost has recently changed their terms and they're not good. Now they count streaming towards the data used and they charge by the gig. I don't like where this company is heading.

Not RecommendedCompetitiveNo service now

I've been with Boost Mobile for 5 years and loved them until now. Lately I haven't gotten any kind of service and it's been over two weeks.

Not RecommendedNoneCoverage issues, connection issues

Sadly Boost doesn't provide enough coverage for me. I always get disconnected.

RecommendedBudget friendlyNone

Boost is a great for those who are budget conscious. It's really good service without any hassle.

Not RecommendedNoneNo service wherever

Absolutely horrible service. Phone barely works no matter where I go.

RecommendedGood service, phonesNone

Used Boost for a long time and have experienced no issues with service. The phones they have are so much better compared to phones offered by other carriers.

Not RecommendedNoneCustomer service, throttling to nothing

Customer service is the worst! Unlimited data? Throttles you to 3g and that barely loads anything! For shame, Boost! Money is all that really matters to this company!

RecommendedAffordable and reliableNone

Very reliable service and very affordable.

RecommendedAffordable, reliableNone

Boost Mobile has always been affordable, reliable and helpful. I highly suggest using this company. They're here to help no matter what concern you may have.


Service is adequate and the price is quite good compared to what you could be paying.

Not RecommendedNoneCustomer service representatives

I've been using Boost for a long time and have been witnessing deteriorating customer service. I struggle to understand any of the representatives now. Sad how far this company has gone.

RecommendedAffordable, decent serviceCould be more competitive

Very affordable, okay service. Would recommend it to those looking to get away from the major mobile carriers and don't know where to start.

Not RecommendedNoneNo text messages

Boost Mobile isn't a good service. I never received text messages that I was supposed to get.

Not RecommendedCoverageSlow speeds

They claim to have 4g but I've been getting slow speeds. Like maybe 3G speeds. Slowest service I've ever used.

Not RecommendedNothing! Everything.

Boost has horrible cellular service. Customer service is poor. Tech support is incompetent. Recommend picking another provider. 0 stars. One of the worst companies to have ever dealt with.

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Boost Mobile FAQs

How do I switch to Boost Mobile?

Switching to Boost Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Boost Mobile. You can keep your old number. All you need to do is order a Boost Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Boost Mobile have network coverage in my area?

Boost Mobile is powered by Sprint, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to Sprint directly.

Can I keep my phone number when I switch to Boost Mobile?

Yes! It's easy to port your existing phone number to Boost Mobile during the activation process.

Can I bring my phone to Boost Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with Boost Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Boost Mobile?

You can check your devices compatibility on the Boost Mobile website before you signup.

Is there a contract or credit check with Boost Mobile?

No. Boost Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Boost Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Boost Mobile plan and only pay for the data you actually use.

Does Boost Mobile offer family plans?

Boost Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does Boost Mobile billing work?

Boost Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Boost Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Boost Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Boost Mobile allow tethering?

Yes, Boost Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Boost Mobile website.

Does Boost Mobile offer international calling?

Yes, Boost Mobile includes calls to international countries, more information can be found on the Boost Mobile website before you sign up.

Does Boost Mobile have a refund policy?

Boost Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Boost Mobile website.

Who should switch to Boost Mobile?

Boost Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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Boost Mobile Network Specs

3G Bands:850, 1900MHz
4G LTE Bands:1900, 800, 2500Mhz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Boost Mobile Company Info

Headquarters:6591 Irvine Center Drive, Suite 100, Irvine, CA 92618
Customer Service:(866) 402-7366
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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