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Avg. user rating

    Boost Mobile Reviews

    Boost Mobile customer reviews & complaints

    Boost Mobile
    Average Customer Rating93 User Reviews
    User Rating Distribution
    5 Stars25
    4 Stars7
    3 Stars6
    2 Stars6
    1 Star49
    0 Stars0
    Plans starting at:$5/mo*
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    Boost Mobile phone plans starting at $5/mo* - See Deals

    Reviews of Boost Mobile in 2022

    Read 93 user reviews

    a big mistake to join them

    I thought I made a smart move by moving to Boost Mobile. Maybe a few years ago, it would have been smart but now I really regret this decision. I got a new phone from Boost at a good deal. It came fast and I was easily able to activate. Sounds good so far, right? My service charge after was a little higher than it used to be. So I called about it but I kept getting disconnected. I would wait up to an hour to get a hold of someone, but then the phone would disconnect. Long story short, I ended up overpaying for my phone bill. I was completely ripped off.

    Experience gone downhill

    I liked Boost before the changes to the company. Now there's just been issue after issue with no resolution. I've been stranded before with no service. Calls constantly dropped. They don't even offer a refund for the mess.

    Pretty standard.

    It's the same as any other provider.

    Service is great except...

    The service is good, except when I talk to anyone from customer service. They're not only pretty rude but they're not helpful AT ALL.

    Poor service no matter how you look at it

    Connection is terrible, I can't make calls unless I'm on wifi. I get no help after waiting 3 hours for support. They overcharge me too.


    Got my Sim card fast. Data speeds are really fast. Overall, a really good deal.

    Service is pretty good

    I've had no issues with calling and texting and the data works well. But when I had a technical issue with my phone I couldn't get any help from customer service.

    Great company who cares

    Called them when I needed a little more time to pay my bill. Instead they gave me an extra 30 days at no cost.

    So easy to set up!

    The customer service associate was very friendly and helpful. They guided me through the activation process. Service runs fine.

    Absolute trash

    This is the worst company I've ever had the displeasure of knowing. The customer service is just so bad. They said they would fix an issue I had with my billing and they never did. Be wary of these liars!

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