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Reach Mobile Reviews in 2022

Reach Mobile customer service reviews

Reach Mobile
Average Customer Rating32 User Reviews
User Rating Distribution
5 Stars24
4 Stars2
3 Stars4
2 Stars1
1 Star1
Plans starting at:$15/mo*
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Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 32 user reviews

Very friendly and helpful support

My mom recommended me Reach Mobile since I was looking for a new carrier. Gave it a try and so far I'm very satisifed. Customer support is very friendly. The data service (most important) is great. I just wish plans would be a little cheaper.

Setting the bar for customer service.

I've used Reach's customer service line 2 times: when I had a connection issue and when I had an issue paying my phone bill. Support shows how much they really care by listening to my issue and staying on the line until that issue is fixed. Amazing service!

Accessibility = perfect

Switching to Reach is easy to do. Great customer service, affordable plans, and wide coverage. All around a great carrier that I highly recommend.

Great coverage, great cause.

Perfect alternative to the major providers. Pricing is fair and customer service is staffed with real people who want you to have a good experience. I’m saving at least $10 extra every month with their best fit discount because we don’t use all our data. It’s also nice they give a portion of proceeds to help others. Overall, very happy we switched!!

Best Verizon Network MVNO & Customer Service

Switching to Reach was very much easier, I'm getting the same reception I was getting earlier under Verizon.

Best ever operator in verizon's network

Same data speed as Verizon and very cheap

Helpful

Helping seems to be the core of Reach Mobile because they go out of their way to make customers happy. Whenever I had issues they would quickly respond and help me out. I love Reach!

Customer support

Reach is the best carrier I've ever had! I'm getting quality service for $100s less then what the big providers are charging. It makes a huge difference to save $100s every year.

Customer service, cost

So happy to have switched to Reach! I'm saving so much money and their customer service is so much better than AT&T's!

Not a good value

Reach has been unreliable for a little while now. It's just not worth keeping the service.

Reach Mobile review

Pros

  • Socially conscious provider who gives back

  • 4G LTE network

  • Hotspot enabled

Cons

  • Small selection of handsets

  • Expensive high data plans

Reach Mobile is an MVNO (Mobile Virtual Network Operator), which means that they are a cell phone carrier that is powered by the national Verizon network. Reach Mobile offers a variety of cheap prepaid plans to suit most needs.

Powered by the Verizon network, they provide access to the same network you're used to, but at half the price.

How does Reach Mobile work?

Reach Mobile is a low cost carrier that offers cheap prepaid cell phone plans to suit almost all your needs.

They are powered by the Verizon network and are able to offer cheap cell phone plans as they don't have the same cost as the big wireless companies.

Reach Mobile plans & prices

Reach Mobile 3GB data plan

Reach Mobile SIM Card - Reach Mobile 3GB data planReach Mobile SIM Card - Reach Mobile 3GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
3 GB
Price
$15/mo** 50% Off for 3 Months
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Reach Mobile 3GB data includes unlimited mins, unlimited texts and 3GB data for only $15 per month. Reach Mobile prepaid phone plans offer wireless coverage on the Verizon 4G LTE and 5G network.

Reach Mobile 8GB data plan

Reach Mobile SIM Card - Reach Mobile 8GB data planReach Mobile SIM Card - Reach Mobile 8GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
8 GB
Price
$23/mo** 50% Off for 3 Months
Powered by:

Reach Mobile 8GB data includes unlimited mins, unlimited texts and 8GB data for only $23 per month. Reach Mobile prepaid phone plans offer wireless coverage on the Verizon 4G LTE and 5G network.

Reach Mobile 12GB data plan

Reach Mobile SIM Card - Reach Mobile 12GB data planReach Mobile SIM Card - Reach Mobile 12GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
12 GB
Price
$28/mo** 50% Off for 3 Months
Powered by:

Reach Mobile 12GB data includes unlimited mins, unlimited texts and 12GB data for only $28 per month. Reach Mobile prepaid phone plans offer wireless coverage on the Verizon 4G LTE and 5G network.

Reach Mobile 20GB data plan

Reach Mobile SIM Card - Reach Mobile 20GB data planReach Mobile SIM Card - Reach Mobile 20GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
20 GB
Price
$33/mo** 50% Off for 3 Months
Powered by:

Reach Mobile 20GB data includes unlimited mins, unlimited texts and 20GB data for only $33 per month. Reach Mobile prepaid phone plans offer wireless coverage on the Verizon 4G LTE and 5G network.

Verizon vs Reach Mobile Plan Comparison

Keep your Verizon phone, number & coverage: Save $645 per year

CarrierNetwork Coverage4G/5G DataPriceAnnual Cost
VerizonVerizon 4G & 5GUnltd*$80/mo$960/yr
Reach MobileVerizon 4G & 5G3GB$30/mo$315/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$50/mo$645/yr

What network does Reach Mobile use?

Reach Mobile is powered by Verizon 4G LTE network. Because Verizon offer customers 5G where available, it's something Reach Mobile customers can enjoy too.

Network coverage ratings

NETWORKROOTMETRICSOPENSIGNALOOKLA
Verizon network959.874%
AT&T network939.580%
T-Mobile network878879%

Sources: RootMetrics, OpenSignal, and Ookla.

Reach Mobile features

NetworkVerizon
Data Speed5G & 4G LTE
3G NetworkCDMA
Mobile Hotspot
Bring Your Phone
Keep Your Number
Credit Check
Customer Service24/7
Money Back Guarantee
5G
PrepaidNo - postpaid
Taxes/fees included
VoLTE
WiFi Calling
Visual Voicemail
Multi-line Discounts
Multi-month Discounts
International Calls
International Roaming

Reach Mobile phone deals

PhoneStorageNetworkConditionPrice

Is Reach Mobile good?

Yes, Reach Mobile has consistently better customer service than Verizon, AT&T and T-Mobile.

CARRIERTRUSTPILOT USER RATING
Reach Mobile4.9
T-Mobile1.5
Verizon1.9
AT&T1.2

Reach Mobile FAQs

How much does Reach Mobile cost?

Reach Mobile phone plans start at only $30/mo.

Where can I buy Reach Mobile?

You can buy a Reach Mobile SIM card or Reach Mobile cell phone via their website.

Does Reach Mobile have 5G?

No, Reach Mobile is powered by the national Verizon 4G LTE wireless network.

Reach Mobile info

Founded2018
Headquarters285 Billerica Rd, Ste 203, Chelmsford, MA 01824
EmployeesNov-50
Customer service(844) 445-3665
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Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

Best carrier user ratings
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1stReach MobileVerizon4.5
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3rdUS MobileVerizon & T-Mobile4.1
4thTingT-Mobile & Verizon4.1
5thTelloT-Mobile4.1
6thTwigbyVerizon & Sprint3.9
7thWingAT&T, Verizon & T-Mobile3.5
8thH2O WirelessAT&T3.4
9thGood2Go MobileAT&T & T-Mobile3.4
10thUltra MobileT-Mobile3.3