Tello reviewsRead 102 customer service ratings
Check out what customers are saying about Tello
Is Tello phone service any good?
Easy on the wallet
Very inexpensive and good coverage. Recommended.
Tello has great prices and it's very nice to use
Very happy with Tello!
Used for 6 months
And so far I like the service. Customer service has been exceptional!
You get what you pay for.
Paid for service with Tello and have been disappointed with the experience. We can barely get signal, meaning we can't get text messages or calls. Unfortunate that coverage is bad, since we checked the coverage map and we thought we were in an ok spot. The title saying is very apt for Tello.
Overall a good service
Had an iphone 5 for a long time and decided now was the time to switch.Got a new (read: used) iphone X that was easy to activate with Tello. Tello's doing a great job.
Thanks Tello!
You're the best Tello!
best value
no problems with texting and calling data isn't slow either gets the job done
I'm very happy with Tello!
This is an affordable carrier that I don't plan on leaving any time soon. I use my phone very little and Tello tailors to that.
Good value and customer service
Been with Tello since 2017. Recently purchased a new phone and transferred my number from their old CDMA network (Sprint) to their new GSM service (T-Mobile) without a hitch. I'll stay with Tello until something better comes along, (but I doubt that will happen soon).
Tello is inexpensive but their activation is poor
I have been a Tello customer for over 4 years. However, I recently bought a new phone through them, and the activation did not work - even though it was their phone and SIM. It crippled their old phone (also purchased through them) and I was without a phone for 2.5 days until they finally got around to solving it. Their tech support is very poor. Quite a hassle. Inexpensive but a time waster!
Customer service, plans
I've been really impressed with Tello. The phone works great, the customer service has gone to lengths to help me transition to Tello, and the cost is difficult, if not impossible, to beat! I definitely do not regret going with Tello. Highly recommended!
Value
I love Tello but I only have one problem with the carrier which is that they use the Sprint (I guess T-Mobile now) network which isn't nearly as good of coverage as AT&T or Verizon. Most of the time I'm fine but if I'm in a rural area I get no reception.
Pricing, service
Super pleased with what Tello is doing. There are times where I hit a bad spot and get no service, but overall I tend to get good service for a super low price.
Website, customer service
Would get 5 stars because of the friendly and helpful customer service and the user-friendly website but I have to dock a star because the coverage isn't too great in some areas (thanks to it being on the Sprint Network).
No service
Not getting any service no matter where I go. I can't make calls or receive calls. 1 star.
Value
THIS IS THE BEST VALUE FOR YOUR MONEY. CUSTOMERS ARE ALWAYS AVAILABLE. NO DROPPED CALLS.
Cost
Tello's prices can't be beat. Seriously have no complaints with the company.
Coverage
Tello Mobile was easy to install on my iPhone X. Coverage is super strong too. App is pretty okay. Overall a great alternative to the big 4 providers
Price
I told my friends I was only paying $10 a month and they didn't believe me until I showed them the bill. Now they all joined Tello's network. Thanks Tello for the great service.
Lower bills
I used one of the big-name carriers for several years before jumping onto the MVNO bandwagon. I would always struggle to get the multitude of issues I had with the carrier resolved. Anyway, I had had enough and after some research found Tello. I only had a single issue with Tello that customer service was so kind to help me through. You'll not go wrong if you get service from Tello.
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