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Tello Mobile Reviews & Ratings

Tello Mobile customer ratings in 2021

Average Customer Rating73 User Reviews
User Rating Distribution
5 Stars42
4 Stars11
3 Stars5
2 Stars8
1 Star7
Plans starting at:$8/mo*
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Read 73 Tello Mobile user reviews

Tello is inexpensive but their activation is poor

I have been a Tello customer for over 4 years.

However, I recently bought a new phone through them, and the activation did not work - even though it was their phone and SIM. It crippled their old phone (also purchased through them) and I was without a phone for 2.5 days until they finally got around to solving it. Their tech support is very poor.

Quite a hassle. Inexpensive but a time waster!

Customer service, plans

I've been really impressed with Tello. The phone works great, the customer service has gone to lengths to help me transition to Tello, and the cost is difficult, if not impossible, to beat! I definitely do not regret going with Tello. Highly recommended!


I love Tello but I only have one problem with the carrier which is that they use the Sprint (I guess T-Mobile now) network which isn't nearly as good of coverage as AT&T or Verizon. Most of the time I'm fine but if I'm in a rural area I get no reception.

Pricing, service

Super pleased with what Tello is doing. There are times where I hit a bad spot and get no service, but overall I tend to get good service for a super low price.

Website, customer service

Would get 5 stars because of the friendly and helpful customer service and the user-friendly website but I have to dock a star because the coverage isn't too great in some areas (thanks to it being on the Sprint Network).

No service

Not getting any service no matter where I go. I can't make calls or receive calls. 1 star.




Tello's prices can't be beat. Seriously have no complaints with the company.


Tello Mobile was easy to install on my iPhone X. Coverage is super strong too. App is pretty okay. Overall a great alternative to the big 4 providers


I told my friends I was only paying $10 a month and they didn't believe me until I showed them the bill. Now they all joined Tello's network. Thanks Tello for the great service.

Lower bills

I used one of the big-name carriers for several years before jumping onto the MVNO bandwagon. I would always struggle to get the multitude of issues I had with the carrier resolved. Anyway, I had had enough and after some research found Tello. I only had a single issue with Tello that customer service was so kind to help me through. You'll not go wrong if you get service from Tello.


Tello has everything I need for only a fraction of the cost of my old carrier. Your the best Tello!


It's such a great price for what I need! I can also change my plan easily if I need more data.

Network, fees

Very satisfied. Happy with the network coverage. Great value for the money.

Customer service

Tello's customer support team is one of the best I've ever contacted. All team members are courteous and are quick to respond. They also don't leave until I am 100% satisfied.


Tello is always pushing to improve there services while keeping prices low which makes them an excellent carrier and one of the few that really cares about its customers.


Finally I have found a company with first-rate service. Tello is so great for the price! I wish I could give you guys 6 stars!!!


Coverage and reliability is amazing but I'm happiest with the reasonable cost.

Affordable plans

Been a Tello subscriber for a little over two years now and have been very happy with their services.

Monthly fees

Tello is great for kids. I got a phone for my grandson, and so far they've worked out quite well. The prices have remained the same and they always notify me when they charge me for the month.

Flexibility, plan fees

I'm loving Tello!! It's so flexible and my bank account loves the prices. As someone who loves a great value, I can't recommend Tello enough!


Price is amazing but why I stay with Tello is the great service. Used them for years and have recommended so many friends to them.


Tello is the best MVNO in the US. I'm so happy that I swapped to Tello.

Monthly fees

Tello is great for kids. I got a phone for my grandson, and so far they've worked out quite well. The prices have remained the same and they always notify me when they charge me for the month.

Great value

This is a great deal and value.

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Tello Network Specs

3G Bands:1900MHz
4G LTE Bands:2500MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Credit Check:No
Taxes/fees included:No
WiFi Calling:Yes
Visual Voicemail:No
Multi-line Discounts:No
Multi-month Discounts:No
International Roaming:No

Tello Company Info

Headquarters:4780 Ashford Dunwoody Rd, Suite A 236 Atlanta, GA, 30338 United States
Customer Service:(866) 377-0294
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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