Suddenlink Internet Reviews

Read user reviews about Suddenlink

Get Suddenlink Now - CALL (719) 399-3541

Write Review

Suddenlink Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star12 User Reviews

User Rating Distribution

5 Stars0
4 Stars1
3 Stars2
2 Stars1
1 Star8
0 Stars0
Need help choosing a plan? Call now: (888) 343-5422
1 Star2 Star3 Star4 Star5 StarNot RecommendedHorrible a nightmareunreliable... bad customer service

I loose service at least once a day. Sometimes 3 times in a row

Show More
1 Star2 Star3 Star4 Star5 StarNot RecommendedThere is NOTHING good about Suddenlink. Neg starEVERYTHING!


Show More
1 Star2 Star3 Star4 Star5 StarNot RecommendedI've had poor service from day one. Lack of customer service. Never can reach a person

Horrific from day one. Can never get ahold of a real person. I had to walk into our local provider and they advised they do not take calls. I upgraded to 400 mbs, and still get horrible service. I have had a service tech over twice and as soon as they leave, the slow internet speeds, or lack thereof continues. They are the only providers in my area that have supposed speeds of 100 or more, but I am starting to think that another provider may be the answer.

Show More
1 Star2 Star3 Star4 Star5 StarNot RecommendedNegative supportNot reliable. Dies not care about customers

Promises high speeds. Best down loads are all over the place ! 0.70 to 8.0. Bogus speeds, 12 hours waiting for Tech support - no show, can not be reached via phone !

Show More
1 Star2 Star3 Star4 Star5 StarNot Recommendedvery disappointedthey didnt show up when they promised

faxline is not working ,its a business line that tech is urgently needed,nobody showed up when they said they will,no phone calls either.

Show More
1 Star2 Star3 Star4 Star5 StarNot is horrible

I called Suddenlink for help with with the spam folder. It never treats an email as spam no matter how many times you place it in the spam folder. Yahoo & bellsouth both do. The suddenlink representative said they don't work that way. Why have a spam folder & a trash folder if the spam folder is not designed to work.

Show More
1 Star2 Star3 Star4 Star5 StarNot RecommendedNot having it would be the best thingEverything!!!

They are the only provider in the area the cost is very high it’s slow and constantly drops lags several cable channels have bad audio/video. They send techs which start a service job one day and day oh well be back tomorrow but never do.

Show More
1 Star2 Star3 Star4 Star5 StarNot RecommendedNonePoor Value

Unfortunately suddenlink was the only cable provider in my area. Otherwise I would've chose something else. I get HALF of what I've paid for!

Show More
1 Star2 Star3 Star4 Star5 StarNot RecommendedNoneOverall Service

Notsosuddenlink is COMPLETE GARBAGE. Outages DAILY, slow internet, and constantly being pushed to upgrade my package. I'm finding new charges all the time! Now there's a Network Enhancement Fee????? What is that!? It's just another cable company screwing you over!

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedCustomer SupportPricey

Price is too high. There are a lot of channels offered, but hardly any of them are good. Customer service is good; they respond quickly. But I'm thinking about cutting the cord.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedPrompt InstallationCustomer Service

Installation was very fast. Customer service director is a bit rude but helpful.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedPricingNone

Suddenlink is great for TV. I get directv with suddenlink for less than what DTV charges without hidden fees

Show More

How would you rate Suddenlink?

Best thing about Suddenlink?step 2 of 6
Worst thing about Suddenlink?step 3 of 6
Tell us about your experience.step 4 of 6
Would you recommend Suddenlink to a friend?step 5 of 6
A little about youstep 5 of 6

How human are you?step 6 of 6

Your review has been submitted. Thank you!

Call Suddenlink Now: (719) 399-3541