XFINITY Mobile Customer Reviews

Read customer reviews about XFINITY Mobile

Write Review

Xfinity Mobile Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star9 User Reviews

User Rating Distribution

5 Stars4
4 Stars1
3 Stars1
2 Stars1
1 Star2
0 Stars0
1 Star2 Star3 Star4 Star5 StarRecommendedNo problems whatsoever after more than a year of uCustomer support personnel need more training

I purchased an S8 when I signed up for Xfinity mobile. I am using the by-the-gig plan. Since I use less than a gig of data each month, and my plan includes a $12 monthly credit, I end up paying $0 monthly for phone service! The only cost is the $25/month for the phone purchase.....can't beat that!!

Show More
1 Star2 Star3 Star4 Star5 StarNot RecommendedI would rate them zero stars if I could.Dropped calls, poor coverage.

Inside my home I have poor coverage (one bar cellular, one bar WiFi) had good coverage with Consumer Cellular. I’ve been getting the run around with customer service (Tier 2), they made like it was a problem unique to me; however, when a went on the Xfinity web site I found a forum that has been discussing this very problem for over a year! Can’t believe them and their fixes don’t work.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedGreat ValueNone

The experience and price is top notch. The call quality is great, and there have been no issues, thanks to it using Verizon's network.

Show More
1 Star2 Star3 Star4 Star5 StarNot RecommendedNoneCustomer Service

Customer service is awful and you can only do mobile autopay

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedSignal QualityCustomer Service

While customer support is crappy the service quality is excellent. I've had Xfinity Mobile for a few months now, and so far I haven't had any issues outside of dealing with employees. Quality is on par with Verizon, and the bill is wicked cheap!

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedGreat ValueNone

great service even though i haven't tried customer support and i didn't need help when setting up my service. bill's the lowest i've ever seen and i didn't even need to pay activation fees

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedGreat ValueNone

The experience and price is top notch. The call quality is great, and there have been no issues, thanks to it using Verizon's network.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedGreat ValueNone

Xfinity Mobile is so much cheaper than other carriers. The best thing is that if you have Xfinity WiFi, you will have mobile service. You only pay for data!

Show More
1 Star2 Star3 Star4 Star5 StarNot RecommendedNoneCustomer Service

Company charged my CC for the phone and service but I NEVER got the phone!! I had to pick up a new phone at the store and only after a month did they refund my previous purchase.

Show More

How would you rate Xfinity Mobile?

Best thing about Xfinity Mobile?step 2 of 6
Worst thing about Xfinity Mobile?step 3 of 6
Tell us about your experience.step 4 of 6
Would you recommend Xfinity Mobile to a friend?step 5 of 6
A little about youstep 5 of 6

How human are you?step 6 of 6

Your review has been submitted. Thank you!

Loading

Xfinity Mobile Network Specs & Info

Xfinity Mobile Network Specs

tr>
Network:Verizon
Technology:CDMA
Bring Your Phone:Yes (Only iPhones)
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Xfinity Mobile Company Info

Founded:2017
Headquarters:One Comcast Center, Philadelphia, PA 19103
Employees:10,001+
Customer Service:(888) 936-4968
Website:https://www.xfinity.com/mobile/
Wikipedia:https://en.wikipedia.org/wiki/Xfinity#Xfinity_Mobile
Facebook:https://www.facebook.com/xfinitymobile/
Twitter:https://twitter.com/xfinitymobile

The Best Prices on the Best Networks

All low-cost carriers are powered by the major US networks

3 Great Ways to Save

Compare Cheap Phone PlansSIM CardSwitch & save over $600 per year!Compare PlansCompare Cheap Phone PricesSmartphoneSave over 50% off MSRPCompare PricesSell Your Phone for CashSmartphone with dollar signGet 50% more than store trade-inCompare Prices
Switch Carriers & Save $600 per year - Calculate Your Savings
Compare Plans