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Comcast Xfinity Reviews

Xfinity from Comcast user reviews & ratings

Xfinity User Reviews

Not RecommendedInternet speedDropouts

Micro dropouts cause TV and phones to get dropped. Xfinity does norhing to fix after several attempts. They never call back.

Not RecommendedBest thing would be if they went out of business.Everything

Expensive Plan (they won't give me any better): 210 channels--I only watch 4 or 5 channels; Sports Fee--I don't watch any Sports. Blast Internet--a slow blast. I'm looking to go elsewhere.

Not RecommendedEasy to useVery costly with continuous price increases even w

Lots of outages

Not RecommendedNothing not one thing !!!!It's still in business.

Charge more for much less.

Not RecommendedNothingDeceptive practices, never ending price increases.

Dropping them after contract is over, will stream, plenty of options out there now, no fees, equipment rental, etc.

RecommendedUsed to be the internet service.Price gouging!!!!!!!!!!!!!!

First of all the impersonal voice prompter that answers the phone. Just makes me angry that a human can’t answer the phone. Prices outrageous

for the service you get.

Not RecommendedNothingEverything

price has doubled in 5 years

Not Recommendednoneinternet down and no credit

sucks

Not RecommendedThat I can use my landline.It costIt cost to much after 2 years are up

I'm paying over 200.00 a month for what friends pay 130.00 for as new customers.Same plan and they wont lower my price.

Not RecommendedAll we have is internet no Chanel's No Chanel's pricey $$$

It sucks we don't have any channels no ABC no kron 4 news can't watch the tv series everything is Netflix extra cost all they show is murder and violence no HBO no stars don't reccomend

Not RecommendedNothing - Giant Monopoly !Customer service!

Required to update equipment and now with new equipment can no longer receive WiFi on second floor. After hours on phone and rebooting equipment, it was necessary for a service rep to come to my home only to be told it’s working on first floor but nothing can fix the 2nd floor. Suggested I purchase pods for approximately $100 and may or may not work. Called customer service to be told to schedule another appointment and have original equipment reinstated! What a waste of time! This monopoly needs to come down!

RecommendedconveniencePRICE

Bundle packages are hidden from the customer. I found them on this website. I wanted a 2 bundle deal and she talked me into a 3 bundle deal. She said you should keep your landline!!!

Not RecommendedNothing. I was disceonnected 3 times in five min.Rude

Hung up on 3 x's in 5 min.

Not RecommendedJury is still outExpensive, keep raising their prices

Our internet is constantly down for no apparent reason, extremely difficult to get any one customer service, price is way too high and they raise it for no reason, constantly having to reset my password for no reason.

Not RecommendedThe day 5G takes over and Comcast goes away... That they exist... Customer service

Comcast has overcharged my for the same service for 10 years. I had 2 years on contract then they've doubled that since then. They owe me $9,000. Can't wait to dump them.

• They have THE worst phone auto answer system. I waste 30 minutes anytime I call. You owe me another $10K for wasted time.

• Operators, service, even sales are rude. Come on 5G!!!

• There is a special place in hell for bad large technology companies...

Not RecommendedNOTHINGPrice increases all the time. Service is horrible

Subscribed for over 38 yrs. Customer service? Can't understand a word they say! If you talk to them and repeat the problem, they just disconnect you! If Fios ever gets to my area, I'll be the 1st to sign up!! Thought the SuperBowl was about a kidnapped dolphin! Finally understood that he was talking about Ace Ventura Pet Detective!!! Comcast just wants to suck every cent from you. They don't care about it's customers, only their bank account!! There is NO loyalty discount, etc. THEY DON'T CARE!!!!!!!!!!!

Not Recommendedprogramming platformOver billing is constant.

I fought with Comcast continuously over my bill, which was a package for all TV channels + premium channels; Internet service; a landline phone; and, a home security system for $189. For the entire 2 years of the contract they never correctly billed me or made corrections to fix the problems permanently... though each time I called them they said they did. I called them so often, that they knew who I was and nobody wanted to take my call. EVERY month I spent 2-10 hours on the phone talking to customer service...no lie! They even tried to dispute the terms of our agreement, but that failed because I still had their flyer outlining the terms. Frankly, I thought they should be paying me for all the time I spent talking to that bunch of morons, trying to get them to do what they agreed to. Nobody in their customer service ever fixes anything, though they always promised to. Their billing practices should be criminal...they lie, cheat, & steal. Of course they just cut your service off if you refuse to pay. Due to the trees in my yard, satellite won't work. and they are the only cable available. They hated me and I hated them. Never rely on their bundle promises; Never believe anything customer service promises; and get your cell phone service elsewhere in case you get into a dispute and need a phone! Never sign up for their auto pay. get and keep copies of everything pertaining to your deal and your account...you'll be needing them.

Not RecommendedNothingUnexplained costs

My bill went from 80 to 120. Added internet and was told it would only add 7. Two years later my bill is $254. That's an extra 1500/year. You can't fix it online and when you call all you get is sales pitches. It should be illegal. They have no competition and they know it. I want fios and they can't even get into my borrow due to politics. My next door neighbor has it because they are not in the borrow. It really should be illegal.

Not Recommendedgood response to home tech problems..w/no feealways out to make a "buck"...GREEDY AND UNETHICAL

A LOT OF DOUBLE TALK AND TRIES TO CONFUSE.

Not RecommendedService reps are friendly if uselesscomplete bait and switch, dishonest and low value

Signed up for promotional $30 plan, shortly after solicited to upgrade to $45 plan because throttled service was so spotty. Finally, after a year of mediocre service, price jumps to $85 without warning. Try to change online and can only reduce to $75. Insane. Looking for alternatives but limited options.

Not Recommendednothingrates

worst service ever, constantly wifi goes out,up to 3-4 times a month!

Not RecommendedNothingPrice gouging

Loyal customer for years. Yet...pricing has gone through the roof. You cannot convince me the cost of doing business rises THAT much. What a joke!!

RecommendedDependable service for 10+ years.Price hikes and channels removed.

For the most part, Comcast has been helpful for me w/ the TV and Internet services they have provided me for several years now...and, promptly fixed an 'issue' I had once....but....they continue to raise their prices and they have removed several of my favorite channels / programs & left me with a BUNCH of boring home shopping channels and redundant channels that show the same thing (*URGH!!*) !! But, other than that, I can't complain (lol).

Not Recommended nothing to many stations that you don't want in bundle

hard to get a good deal

Not Recommended1 year of decent pricesDouble my prices without consulting me

After doubling my price without asking me, I cancelled...then it took TWO MONTHS and 3 phone calls before they cancelled it, meaning they charged me another 140$ before they decided they were done squeezing my bank account

Xfinity Internet FAQS

How much does Xfinity Internet cost a month?

Xfinity Internet prices start at $29.99 per month. The pricing varies depending on your area, the download speed, and whether you bundle it with other services.

Is Xfinity Internet available in my area?

To check if Xfinity Internet is available in your area, you can use our Internet provider by zip code tool.

Is Xfinity Internet cheaper if you bundle it with TV or landline?

Yes. Xfinity bundle deals offer better overall value if you buy more than one service.

Does Xfinity Internet service include WiFi?

Yes. Xfinity Internet service includes WiFi.

What Internet speeds does Xfinity offer?

Xfinity offers Internet speeds from 25 Mbps - 1,000 Mbps. The speed you actually recieve will depend on your area and the plan you choose.

How do I get a Xfinity Internet discount?

Always compare Internet deals from multiple providers to ensure you get the best deal. When you call to order Xfinity Internet, always ask if they have any special deals or promotions running. Also, if you bundle Xfinity Internet with other services you will always get better overall value for money.

Xfinity Specs & Info

Xfinity Specs

Services:TV/Wireless/Internet/Landline
States Covered:39 states
Population Covered:111.7M
Connection Type:Fiber & Cable
Internet Speeds:25Mbps - 2000Mbps (varies by area)
Modem:Included
Data Caps:1TB
TV Channels:260+
4K Channels:No
Contract:No Term, 1-year, 2-year

Xfinity Company Info

Company Name:Comcast
Founded:1983
Headquarters:One Comcast Center, Philadelphia, PA 19103
Employees:10,000+
Customer Service:24/7
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter

Get Xfinity Now: CALL (888) 473-8957